Shopify Inc. SHOP -16.24%▼ is cutting roughly 1,000 workers, or 10% of its global workforce, rolling back a bet on e-commerce growth the technology company made during the pandemic, according to an internal memo.
Tobi Lütke, the company's founder and chief executive, told staff in a memo sent Tuesday that the layoffs are necessary as consumers resume old shopping habits and pull back on the online orders that fueled the company's recent growth. Shopify, which helps businesses set up e-commerce websites, has warned that it expects revenue growth to slow this year.
Shopify's shares fell 15% to about $31 in Tuesday morning trading after The Wall Street Journal first reported on the layoffs. The shares have fallen more than 80% since they peaked in November near $175 adjusting for a recent stock split. The company reports quarterly results on Wednesday.
Mr. Lütke said he had expected that surging e-commerce sales growth would last past the Covid-19 pandemic's ebb. "It's now clear that bet didn't pay off," said Mr. Lütke in the letter, which was reviewed by the Journal. "Ultimately, placing this bet was my call to make and I got this wrong."
Shopify's workforce has increased from 1,900 in 2016 to roughly 10,000 in 2021, according to the company's filings. The hiring spree was made to help keep up with booming business. E-commerce shopping surged during the pandemic, and many small-business owners created online stores to sell goods and services.
WSJ News Exclusive | Shopify Says It Will Lay Off 10% of Workers, Sending Shares Lower
CEO Tobi Lütke says it made a wrong bet on the pandemic-fueled boom in e-commerce growth lasting.
www.wsj.com
That's a lot of jobs for a "smaller" tech darling.