A business professor at USC is no longer teaching his communications course after Black students complained that a Chinese-language example he used during class sounded like a racial slur and harmed their mental health.
Marshall School of Business professor Greg Patton was giving a Zoom lesson in his "Communication for Management" class on Aug. 20. The course, a three-week intensive, is part of the core requirements for first-year master's of business administration students.
Patton's resume describes him as "an expert in communication, interpersonal and leadership effectiveness" who has taught and led programs in the Pacific Rim for more than 20 years.
That day's lesson focused on building confidence and improving presentation skills, according to a class syllabus. When Patton, who is white, began discussing the use of filler words like "um" and "er" in speech, he offered an international example.
"Like in China the common word is 'that' — 'that, that, that, that,'" he said, according to video recordings of the class circulated on social media. "So in China it might be 'nèi ge' — 'nèi ge, nèi ge, nèi ge.' So there's different words that you'll hear in different countries, but they're vocal disfluencies."
Patton was referring to 那个,which in Mandarin is commonly pronounced nèi ge (NAY-guh) or nà ge (NAH-guh). He was using the former pronunciation.
To some students, the word sounded like the N-word in English. The next day a group of Black master's candidates in the class of 2022 wrote a letter to Marshall Dean Geoffrey Garrett.
"There are over 10,000 characters in the Chinese written language and to use this phrase ... is hurtful and unacceptable to our USC Marshall community," the letter said. "The negligence and disregard displayed by our professor was very clear."
The students said their mental health had been affected and they were unable to focus on their studies.
"To expect that we will sit through two more weeks of this class, knowing that the professor lacks the tact, racial awareness and empathy to lead and teach an audience as diverse as ours is unacceptable," they wrote.
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Controversy over USC professor's use of Chinese word that sounds like racial slur in English
A USC professor was asked to step away from teaching his class after students complained that an example he gave in Mandarin sounded like a racial slur.
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