OP
OP
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Let's Complain About Extreme Couponers
- Thread starter Nepenthe
- Start date
Most of them are twats and not even using the coupons right.
I end up just powering through shit asap to get them the fuck out of the store even when they are clearly not following the rules of their coupons, but I'm also not really in a position where I'd end up taking any real responsibility for it.
A lot of them seem to bank on this, on being a nuisance to get what they want, no matter if they just went into the express lane at 6 pm or it's 2 minutes until close.
I end up just powering through shit asap to get them the fuck out of the store even when they are clearly not following the rules of their coupons, but I'm also not really in a position where I'd end up taking any real responsibility for it.
A lot of them seem to bank on this, on being a nuisance to get what they want, no matter if they just went into the express lane at 6 pm or it's 2 minutes until close.
I mean yea? But the problem with it is its usually on alot of stuff you dont really need or stuff you dont prefer to eat.
I'm sure this felt really good to type out, and I'm not going to say anything to make you feel bad because it's important to have an outlet for stuff that frustrates you when you have no control over it. People on this forum, and on the internet in general, tend to get really worked up or mad over stuff sometimes that I feel have nothing at all to do with them on a personal level and they would feel a lot better if they just didn't care so much about inconsequential stuff. It was nice to read venting that was actually personal in nature, showing awareness in how hopeless this problem is, and just letting off steam.
Earlier I misconstrued that you might have been making a thread to try and get people to agree with you on a matter which isn't specifically the singular fault of this type of customer, but now I see that you just need to express frustration to people other than those you work with, and that's all cool. :)
OP
OP
Haha, reading that made me feel even more better. Thank you for the thoughtful response.
Cashier at a Target here.
If you make sure coupons match the items and shit, obey the fine print, etc, we're cool! Enjoy your savings. :3
If you dont bother checking that crap, okay that's annoying. Especially if you argue with me over it.
If you try to use like 8 of each coupon over multiple transactions to abuse our gift card promos on top of those coupons so you can return this shit elsewhere for normal sales price while buying it all for almost nothing then FUCK YOU. I'm shutting that shit down. You get what the coupons say the limit is and that's it. Period. Well unless theyre fake coupons, in which case you get nothing, good day sir, etc.
And if you do the above right at closing on a midnight closing night and spend half an hour arguing over shit then just go fuck yourself asshole holy shiiiittttt
If you make sure coupons match the items and shit, obey the fine print, etc, we're cool! Enjoy your savings. :3
If you dont bother checking that crap, okay that's annoying. Especially if you argue with me over it.
If you try to use like 8 of each coupon over multiple transactions to abuse our gift card promos on top of those coupons so you can return this shit elsewhere for normal sales price while buying it all for almost nothing then FUCK YOU. I'm shutting that shit down. You get what the coupons say the limit is and that's it. Period. Well unless theyre fake coupons, in which case you get nothing, good day sir, etc.
And if you do the above right at closing on a midnight closing night and spend half an hour arguing over shit then just go fuck yourself asshole holy shiiiittttt
OP
OP
Holy shit, an extreme couponer before closing is the woooorrrrssst. You had all day. And I know you had all day because the only way you know how to do this is to be at home for the rest of the week doing this. Why? Why would you do this to me? Who hurt you???
OP
OP
It's also a problem with selfish customers too. It can be everyone's fault! And I get to rant about it on this forum! Winner winner chicken dinner. :P
Whenever I've got a relatively complex list of promotions I want to use or customer service questions I want to ask, I usually ring up the shop and ask what their least busy time is, takes 20 seconds and often leads to great customer service if they know I'm coming in at a set time to do xxx and can plan around it. Whenever I'm stuck behind someone with what's obviously a fairly complex purchase for the next 30 minutes or more at the single cashier, I usually just wander off to find management and ask them to open another till (or to at least make them aware as the staffer might not have been able to let them know). If they refuse and suggest I wait around I'll put my stuff back on the shelf and go somewhere else, but if there's one thing that bugs me about retail (and I used to work it myself in college) it's when a small army of management are hiding and either don't have the training to run the basic operation of the shop or think themselves too good to run a till for a few minutes in exceptional circumstances.
Where it's a whole book of account membership coupons (my wife has one for the chemists here), sometimes the problem is that the coupon schemes themselves aren't always clear on what conflicts with what and I've watched her plan out a shop with a dozen different coupons for this, that and the other like a military campaign. I suspect the coupon, as a physical promise of a deal that can be observed going through, is more encouraging to some shoppers than a nebulous digital discount that may or may not appear at the end, I've often left a shop and found that a promoted discount I thought would be applied didn't actually appear on the receipt. Shit's annoying.
Anyway, I sympathise OP, it's good to vent. If I was doing your job I'm sure I'd find 'extreme couponing' annoying too, there's certainly stuff in my job that seems frustrating and avoidable but guaranteed to continue.
Where it's a whole book of account membership coupons (my wife has one for the chemists here), sometimes the problem is that the coupon schemes themselves aren't always clear on what conflicts with what and I've watched her plan out a shop with a dozen different coupons for this, that and the other like a military campaign. I suspect the coupon, as a physical promise of a deal that can be observed going through, is more encouraging to some shoppers than a nebulous digital discount that may or may not appear at the end, I've often left a shop and found that a promoted discount I thought would be applied didn't actually appear on the receipt. Shit's annoying.
Anyway, I sympathise OP, it's good to vent. If I was doing your job I'm sure I'd find 'extreme couponing' annoying too, there's certainly stuff in my job that seems frustrating and avoidable but guaranteed to continue.
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Ive also worked retail and it doesn't work like this. The customer has the right to use his coupons. If he insults you that is another case. If you dont have enough time for your job because of this you have to tell your Manager. If nothing changes then that is the companies fault and not yours anymore.
Re: leave that shit job you already habe the experience how to not treat cashiers for the future ;)
OP
OP
See this shit ERA?
Fucking learn from it.
You, Redcrayon, are a considerate shopper and couponer and I would love having you visit my store.
FFS, I'm not asking for people to not save money. I'm just asking for people to be a bit more considerate of others, to think about all of the logistics problems that may be involved in accommodating complicated purchases, to not shit on retail workers for working retail.
And to the bolded, yeah another problem I have sometimes with management. Sometimes when I call for help, they just don't come lol. It's one thing if it's late and near closing and I've got one manager. They're counting money and setting the place up for tomorrow, so I understand and I let the customer on in this, and usually everyone is polite. However, if I've got three fucking managers on the floor, one of you assholes better come runnin'. If not, then fuckit I'll run the store the best I can. I've actually gotten in trouble for this haha. If there's customers lining up in photo and at the front register, I'll call for "customer service" in the farthest area. If they don't come, I bounce back and forth to handle photo orders and normal purchases, and again people are understanding. However, one manager (who can't talk to me right now, the asshole) tends to be like "WHY DIDN'T YOU CALL?!" or "WHY ARE THERE CUSTOMERS UP FRONT?!" Had a woman get on her ass about berating me in front of the entire photo area for, you know, trying to keep the store afloat lmao.
People have a right to do a lot of things. It's a meaningless distinction because I'm not making an appeal to law. I'm making an appeal to basic human decency. Yes, you have the legal right and the company's permission to show up to my store five minutes before close and shop for 100 items with 100 coupons. You totally have that right! I also have the right to call you a fucking cunt for it. So.
If we're on "rights," how is this "another case?" It's the same thing! It is legal for people to insult me, and as company policy I cannot say nor do anything to a customer that insults me if I want to keep my job. Am I not allowed to complain if a customer insults me then? It's their right, after all.
I was treating cashiers like people well before I was employed. It's really not that hard. 8D
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Couponing is a big thing in Germany so I can understand him a bit
Seems more difficult than you might think, because you created a thread on here and complain about it because people treat you like shit at your retail job. So yeah, for most people it's hard because they don't know how it is working in retail which is why I would like everyone in this world just work 1 month of retail in their life to experience this.
The main one I can think of in the UK is Boots (a high street chemist chain). Single guys probably never notice it here if they only pop in for the odd bit of toothpaste and shaving foam, but many women and families have an account as the booklets contain a huge amount of various discounts and deals. I just never thought it was worth having a personal account seeing as my average annual spend there was probably under £30 including a bottle of suncream in the summer, until we had a kid and were in there every week looking for this, that and the other that the supermarket didn't have. It's all so expensive that suddenly 10% coupons made a huge difference when our annual spend as a family probably increased by 500% overnight.
Huh really ? I lived in Germany for 20 years and never noticed!
Funny thread.
I only hate extreme couponers if theres only one line. Otherwise get yours. Retail employees getting mad because they have other tasks really shouldn't blame the customers. Shitty of management to leave all that on one person.
I only hate extreme couponers if theres only one line. Otherwise get yours. Retail employees getting mad because they have other tasks really shouldn't blame the customers. Shitty of management to leave all that on one person.
Extreme couponers wouldn't be an issue if they didn't try to buy $2000 worth of stuff at once at 5pm after a shit ton of people have gotten off of work and are just trying to grab a few things so that they could cook a full meal.
Spread that shit out; buy your shit over the course of a week. You're going to save the same amount of money; the deals last 7 days!
Spread that shit out; buy your shit over the course of a week. You're going to save the same amount of money; the deals last 7 days!
Yes they are. Guy in my video above saves about 4000€ a year, but he also buys a lot of shit which you don't use as much. It depends on what you need though because you buy products which you otherwise wouldn't buy so it depends. Some of them are even so crazy that they get money back. :P
If you get shit you don't need you're not saving money, you're hoarding. Also, a weekend job could easily make you that much in a year, and you can spend that money on anything.
It's crazy to me the amount of people who act like the customer has zero responsibility or role in this at all.
OP is mad, could state his case in a much better way, but I get it.
Of course that guys is crazy and that is his hobby. Other people are clever and buy things they need and save a lot of money. It's totally worth it and you don't even need to spend time here in Germany because there are Apps which show you the newst coupons. I can't complain if I save 5€ here and there every time if I buy products which are advertised. In the long run that saves me money which I can spend better without wasting time.
In his case he is extreme and hoards yeah.
It's the companies problem as long as the customers are not rude. If the customer has valid coupons and likes to use them and the cashier has too many things to do...whos problem is it? The companies. But retail workers get treated like shit in most countries.
Those threads about black people using coupons must have confused the fuck out of you.
I don't think people have a problem with you venting. They more have a problem with you shitting on people trying to save money (and to be fair, you didn't exactly clarify what kinds of people you were talking about until later).
Those companies should fix their broken coupon policies then, I am all for exploiting the system even if it's to the detriment of people around you (in cases like that).
Just find it somewhat ironic is all, it we had a thread about eating out the thread would be going totally different.
Let me make a thread about how I refuse to tip, it's the companies fault for not paying their employees after all. I mean technically it doesn't say I have to tip anything.
Or how about a thread about walking into a restaurant 10 minutes before close and ordering a shit ton of food without tipping. Just trying to save some money, that hustle.
The point is everyone has a role in all this, you are allowed to do a bunch of things. You do you though.
To be fair, I thought the words 'extreme couponers' in the thread title was fairly evocative of people using shitloads at a time rather than just 'people trying to save money'. When I think of someone saying 'extreme' anything I tend not to assume it's about everyday actions, in the same way that 'extreme sports' doesn't mean a kickabout in the park, 'extreme eating' doesn't mean a sandwich and a cup of tea for lunch and 'extreme ironing' doesn't mean three shirts and a pair of trousers while watching the news.
Every coupon you scan should be pushing you toward getting the fuck out of retail. It happened to me with every dish I washed as a dishwasher, and every card I dealt for assholes as a blackjack dealer. Let the rage turn into exponential self improvement.
Nya no. This is different here. As long as the customer is still polite he can use as many coupons he likes to as long as he is allowed to per the policies. It's not my problem if the cashier is annoyed with his job. I was also annoyed at my retail job. Everyone is annoyed inside.
I am glad that I don't have to tip here and I loved last year that I didn't have to tip anywhere in Asia, because they just do their job how it's suppose to be.
But America is fucked up in that regard. Tips are forced on everyone just so that the underpaid workers are even able to live. It's absolutely ridiculous. Where as in most restaurants I like to visit or at my hair dresser there is a no tip policy, because people get paid enough and they should always do a good job and not just for expecting more, but different countries and cultures.
So yeah everyone has a role in this, but don't force shit on others if they are polite. OP should change the job, he already sounds like retail fucked him completely and nobody should work in retail for long if they can. It's a horrible business - not just because of customers, but rather because of the companies. I mean the same companies give out coupons that OP hates or even make marketing deals lol
Pretty sire "a thousand nintey one ninty dollars" isnt a number
Their job will raise their hourly rate to minimum wage same as the retail job, what's the problem.
Same with me walking in ten minutes before close, I was hungry, not my problem. Maybe the restaurant should create a policy.
The point again is to realize that everyone plays a role in this and just because you can do something doesn't mean you should.
Eh, when I read the OP I started to get confused on what kinds of people they were talking about. Probably doesn't help how aggressive it was either, but it's venting and I understand that. Also it really helped when they said they were a cashier because otherwise I had no idea what the big deal was.
As someone who still works in retail I don't have too many issues with these people, but my experience seems like its way different from the OP. I'm leaving my job in a couple months so I hope the OP can find another job at some point too because retail is soulsucking work.
If a restaurant is still open and let me order my food then there is nothing to complain no. If they can't take any orders anymore they can just say that. It works here and I experienced that in other countries. Yes that is a company problem again. If there is a customer coming in and you tell them that you don't take any orders anymore and that you close shop and he gets rude... take him out. But seems like it's really a cultural problem.
I mean when I try to go shopping at 10:50pm and my REWE shops closes at 11pm then I get told "No we are closing up soon" and then I can't get in anymore - my problem.
Not a couponer but I was behind a lady who had an $1100 grocery bill hold up the line because one of her breakfast sausages was $0.50 more than the advertised price.
Stop blaming consumers who are not being rude for your and your company's failings. It is your company, not the consumer, who isn't paying you enough to care. It is your company, not the consumer, who is forcing you to work overtime and it is your company, not the consumer, who is not investing in proper tilling machines so all the coupons can be ran in a few seconds. Similarly, it's the company forcing you to do other tasks and tilling instead of hiring two people to do the job. And it is your company's fault that people are forced to walk out because you are busy.
Don't shift the blame to people, people who are most likely working class or poor, because your company wants to keep its profit a little bit higher. Get some perspective, it's not the customer screwing you up, it's your boss.
Don't shift the blame to people, people who are most likely working class or poor, because your company wants to keep its profit a little bit higher. Get some perspective, it's not the customer screwing you up, it's your boss.
Everyone plays a role, but not everyone involved is to blame. The costumer is not responsable for any issues that arise, the company is.
Sure, the company is to blame for poor technology and low staff levels. The voucher schemes sound badly organised too. However, it's also not asking much to expect customers to show a little restraint in stores run with a skeleton staff and not rock up the till at the busiest time of day prepared to argue over every single one of half an hour's worth of coupons, when with a little planning they could spread it out over several trips. In the same way, I don't go to the doctor and expect them to deal with multiple problems in a ten minute appointment that then leaves them running 30 minutes late, inconveniencing every single other patient by that 30 minutes for the rest of the surgery and then affecting home visits too. There isn't a law against it, of course they aren't doing anything wrong by maximising coupon savings, but a little thought to make things flow more easily for everyone is a bit better than 'got mine, all of you can wait' in my book. If everyone acted like that everywhere society would be miserable. Coupons make a big difference for a lot of people, I use them myself, but just because it's not your fault doesn't mean you can't make life a little easier for those around you with very little effort.
If I could I would but I've never seen these magical coupons that don't have fine print preventing that type of abuse here in Belgium.
Extreme couponers are not the type of people who are at risk of going hungry.
Man that sounds really bad in your culture. If I go to the doctor and I have two problems with my appointment I will talk about both of them. It's his job and his appointments and I am using their service and they get paid. It's a company problem in America in and out. I mean tips are REQUIRED and not just an extra for people doing an exceptional job. Companies get richer and richer and customers and employees are to blame for everything else? No. It works in other countries so why not over there?
It's not that the system is bad. My wife is a UK GP, and she gets people who could easily have booked a double appointment for multiple problems or when they want to talk about both themselves and a child etc, but then she gets people turn up at 8.30 in the morning with a shopping list of medical issues they've ignored for years that needs a lot of time and discussion. She can't ignore it, but the appointments are organised on 10-minute consultations and catch-up slots for referrals here and there. It's both her job to treat people but also her job to treat all of them, and if they all want three times the amount of time scheduled then the people who want to see their doctor just before lunch are going to have a very different idea of the service after waiting for 90 minutes or more.
Often serious issues like depression, mental health, palliative care etc need more time, but one person with three minor issues, rather than booking a double slot, can basically be the cause of the next 20+ people in her surgery all complaining that the doctor is running late. That's not even counting the DNA (did not arrive) idiots who don't even have the common courtesy to ring up and say they won't be coming. A tiny bit of foresight can stop knock-on effects that waste the time of lots of other people (people holding train doors open also do this), but people often struggle to think of anything outside of 'got mine'.
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Pretty much, I think there is a large disconnect in this thread. People are rolling in saying, nah, use coupons. No one is saying no to that, hell I use digital coupons at HEB all the time. What I don't do is roll in there and try and game the system and then demand a manager when the minimum wage clerk runs into a override on the computer, which is gonna happen. People that do extreme couponing are the people with binders of shit and want to stack a store coupon, manufacture coupon, $ off entire purchase, digital rewards, frequent shopper shit, etc. when each one of those things plainly say one coupon per item per transaction. Oh okay, well just ring up each item individually, thanks. My wife worked at Walgreens for a decade in the pharmacy, shit was horribly funny and infuriating at the same time.