"Dear neoak,
At Samsung, we remain focused on pioneering the next generation of mobile innovation: new products and technologies that push the entire industry forward and help users like you do what they cant.
Back in May we reached out to you with an update on your Galaxy Fold order and the progress we were making with enhancements to your new device. Now, we're excited to share more details about the optimizations we've made to ensure your new Galaxy Fold meets the high standards you expect, and when you can expect to receive it.
We've taken the time to fully evaluate the product design, make necessary improvements, and run rigorous tests to validate the changes we made. For more information about these design and construction improvements, please read our blog post on the Samsung Newsroom.
Right now we're in the process of conducting final product tests on these improvements, to begin shipping Galaxy Fold in September. As we get closer to the launch, we will send you a firm ship-by date for your order.
Galaxy Fold is a device long in the making and we're so grateful for the support and patience we've received from Galaxy fans like you all over the world. We can't wait to deliver it to you soon and share it with everyone.
Thank you for your continued loyalty—we couldn't do any of this without you.
With appreciation,
The Samsung Leadership Team"