That's because the game is legitimately atrocious. And this is coming from someone that preordered the speciale edition, started playing at launhc, got the platinum, AND stuck around for most of the early QoL improvements and gear score revamps. It's amazing how much WORSE the game was to play at launch. But all the QoL improvements in the world can't fix fundamentally broken foundations (and promises). I finally bowed out just before the first Cataclysm event, once I read about how stupid it all would be. I still remember that first reveal trailer with the team ready to hop into what looked to be a Cataclysm. What we wound up getting sounded so fucking lame on paper, I never even bothered to play through one, let alone the various seasonal variants of that mode that have come and gone. What I thought was going to be some sort of true end-game raid activity ala Destiny turned into an anemic limited timed-event.
Easily Bioware's worst game in generations, IMO. This coming from some who routinely platinums their titles. I could write huge walls of text about how fucked this game is (more than I already have). But at this point, it's just not worth it.
It's like someone here on Era said within a few weeks of launch. Paraphrasing, but basically Bioware created a GaaS in an environment where they literally had all the answers for 6+ years and still fucking managed to fail the exam. All they had to do was look at the early mistakes made by the likes of Diablo III, The Division 1, Destiny 1, Destiny 2, and take some lessons from those mistakes. All of those were ultimately recoverable. There have been murmurs of an Anthem reboot coming down the pipe eventually. But it's clear that this incarnation of Anthem is beyond saving. It needs A Realm Reborn kind of do-over, IMO. It's clearly not getting the substantial turn-arounds Diablo III, Div, Destiny 1, and Destiny 2 all wound up getting. Sounds like the fixes and updated have slowed to a crawl (Christmas decorations are still up, I hear?), and they already entirely gave up on the seasonal act structure and original content roadmap which was supposed to introduce legitimate new story content to the game at routine intervals. A complete and utter shit-show, from beginning to premature end.