To clarify, he said the fix is in progress at the moment. Not fully fixed yet which would explain the sporadic issues for people. I'd wait for the all clear.
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Anyone else experiencing a black screen on Xbox One (X) (UPDATE: Xbox Live Issue)
- Thread starter FeD
- Start date
To clarify, he said the fix is in progress at the moment. Not fully fixed yet which would explain the sporadic issues for people. I'd wait for the all clear.
I get not being able to play multiplayer games due to server issues.
But a back-end server issue essentially preventing you from using your console at all? That's some shit, and exactly why people are afraid of an "always online" console.
But a back-end server issue essentially preventing you from using your console at all? That's some shit, and exactly why people are afraid of an "always online" console.
IIRC, Xbox One's OS is dependent on your internet connection to some degree. It's why folks can sometimes speed up dash performance by changing DNS settings.
That said, it's absolutely silly to me that the entire UI can be affected by their services. Especially when we know there's a local version that you can access by going offline.
That said, it's absolutely silly to me that the entire UI can be affected by their services. Especially when we know there's a local version that you can access by going offline.
Temporary storage is being deleted, when the device is being powered down or, in our case, when a hard reboot is being performed.
People are misunderstanding me. I have an X and a pro. I am only happy I got it on pro (I usually get 3rd party on x) because no work today from cold. So I am happy I can play it no problems today,It isn't an "Xbox sucks!" post at all . Guess I shoulda made it clearer
Disclaimer: I am an Xbox employee.
To provide as much transparency as I can, this was a service issue that caused an unexpected failure on the console - it exposed a serious bug in the shell that we are in the process of fixing so that any future service issues of this ilk at least result in a console in an offline state. Consoles set as Home consoles would then still be able to play offline.
The service issue is being rolled back, and rebooting the console (either into connected standby or a full shutdown) will resolve the issue.
-Oscar
To provide as much transparency as I can, this was a service issue that caused an unexpected failure on the console - it exposed a serious bug in the shell that we are in the process of fixing so that any future service issues of this ilk at least result in a console in an offline state. Consoles set as Home consoles would then still be able to play offline.
The service issue is being rolled back, and rebooting the console (either into connected standby or a full shutdown) will resolve the issue.
-Oscar
No, I'm at work. My fiance has been home playing all morning. Told her not to quit out of the game lmao
I seem to be fully operational again after a hard reboot. Could use some apps before but not the guide.
Hey cool. Now my RE2 save game is no longer compatible with the game. Awesome. Thanks Microsoft!
Thanks for the update. Good to hear what happened won't leave consoles in this state again.
Yep, I'm playing Hitman now. I can't start Command & Conquer 3 though. Says it needs an update, but that it can't get it right now.
Thanks for the update.
Mine is working at the moment after the reboot
Wow, this was a failure of unprecedented levels. I've been reading reports of many people flat out factory resetting their consoles because they thought it was broken. Something like this should never, ever happen.
Glad to see OscarK's post informing that they are in the process of addressing the issue.
Glad to see OscarK's post informing that they are in the process of addressing the issue.
I'm fairly certain that I downloaded an iOS update once that basically bricked my phone for a day. That was truly some hot garbage.
As far as factory resetting, it sounds more extreme than it is thanks to all the cloud stuff. Still annoying but not as annoying as you'd expect.
Unless you want to play RE2 and then you save is just fucked apparently.
Try deleting and reinstalling the game. Your save file is still backed in the cloud regardless.
If you sincerely think this issue is of unprecedented levels, you must be really new to gaming.
Can't wait to wait the five hours it'll take to download the game again just so I can find out if my save game will work.
it sounds like the UI/dash is so ingrained into XBL that any major problem on the serverside can render the console broken. maybe they should find a better solution to "activate Offline mode"
Well shit happens. Unless if you are tweeting/contacting Microsoft complaining about it here isn't going to help.
Also, 5 hours for a 25 GB game? Is your internet speed really that slow? Honest question.
Well again hopefully it's just an issue server side and your saves will get restored ASAP.
Not surprised. I mean, a while back a lot of users were left with a console that couldn't load anything at all (games or apps), even in offline mode for like a whole day. I was one of them and yes, this my xbox is my home console.
