Anything would be better than what we have right now. I can't believe Respawn still hasn't even addressed the fact there's SBMM yet. The Apex reddit was freaking out over it for a month. The least they can do is let us know if they're going to tune the system based off our feedback. So many people leaving the game for COD or fucking Roblox (what the hell is that game anyways?) that a little community outreach would be a welcomed thing.
I once played a CS:GO clone in Roblox. It's a weird space. I had to do it because it was for some work related research. It's like a game where you can build your own experiences. Kind of like LittleBigPlanet or Dreams but if it looked awful. Haha.
Agreed though, the very least they could do is be transparent on these issues that players are reporting.