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Ars Technica: Nintendo Switch cloud save data disappears if you cancel subscription

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KSweeley

Community Resettler
Member
Oct 25, 2017
2,133
Baltimore, Maryland, USA
#1
According to Ars Technica in this September 14 dated article, something that was NOT mentioned in the September 13th Nintendo Direct was if you decide to cancel the online service subscription for the Nintendo Switch, your cloud saves might be deleted: https://arstechnica.com/gaming/2018...e-data-disappears-if-you-cancel-subscription/

Nintendo Switch game save data stored in the cloud is only available "as long as you have an active Nintendo Switch Online membership." If you eventually cancel the $20/year subscription, Nintendo is "unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended."

That wrinkle in Nintendo's plan was not included in the details of yesterday's Nintendo Direct presentation, but it can be found digging through the FAQs and customer support pages on Nintendo's website this morning
.

Nintendo differs from its console competitors in how it handles online save data. Cloud saves on PlayStation systems remain accessible for six months after you cancel a paid PlayStation Plus account. Cloud saves are offered for free in perpetuity on Xbox Live.

On the plus side, Nintendo clarified that you will be able to transfer cloud-based saves between Switch systems just by signing in with your Nintendo account on as many consoles as you want. But Nintendo also said it will continue not allowing local backups of save data to an SD card or other outside storage.

"While we have nothing additional to announce on this topic [of local save backups], please be assured that we listen carefully to the feedback from our customers.," the company writes. "We are constantly working on ways to further enhance the experience of using the system."

Other notes on Nintendo's online service gleaned from the website:

  • The library of downloadable NES classics available to Switch Online subscribers will be playable offline "for up to 7 days as long as you have an active Nintendo Switch Online membership." Better hope there's Wi-Fi access if you're going away for a long vacation.
  • Downloaded NES games and local save data for them will remain on your console until you delete them "but cannot be accessed without an active Nintendo Switch Online membership."
  • A $35/year Switch Online Family Account can be shared between up to eight different Nintendo accounts, regardless of the locations of those accounts or whether they are sharing the same Switch console.
  • While some Switch games will not require a Switch Online subscription to play online, a list of those games won't be available until the service launches on Sept. 18. Nintendo did, however, specifically point out that Fortnite will not require a Switch Online subscription.
  • Nintendo Switch Online will initially be available in the following countries:
    • Americas: US, Canada, Mexico, Argentina, Brazil, Chile, Colombia, Peru
    • Europe/Africa: Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Sweden, Slovakia, Slovenia, South Africa
    • Asia/Oceania: Japan, Korea, Taiwan, Hong Kong, Australia, New Zealand
 
Oct 27, 2017
3,590
#3
The real issue here is they're the only ones not offering a free solution for game backups. That fact combined with this news just illustrates how completely stupid and anti-consumer they actually are, which obviously means there's going to be a sea of people looking to defend them.
 

GHG

Member
Oct 26, 2017
6,462
#6
Guys, before you get angry you should know that we shouldn't hold Nintendo to the same standards as other companies in this industry.
 
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KSweeley

KSweeley

Community Resettler
Member
Oct 25, 2017
2,133
Baltimore, Maryland, USA
#7
Well this policy for cloud save retention sets Nintendo apart from Sony and Microsoft:

Nintendo differs from its console competitors in how it handles online save data. Cloud saves on PlayStation systems remain accessible for six months after you cancel a paid PlayStation Plus account. Cloud saves are offered for free in perpetuity on Xbox Live.
 
Oct 27, 2017
3,477
#10
Lol. I hadn’t thought about how you can technically make save backups by logging into other Switches. My friends will be my backups!
 
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