That's quite a bit different from a company/studio taking an undesired direction with an existing property people loved, and there is precedence for fans to at least be partially right. The RMHA was a fiasco for Diablo 3 and Blizzard eventually got rid of it and retooled a ton of the game towards fan feedback, which improved it hugely. It would also be fair to say that series fans of Devil May Cry weren't interested in a reboot like DmC compared to a potential DMC5, as proven by DmC selling worse than DMC4 and Capcom opting for a successor to DMC4 instead of DMC5. Even decisions more genuinely divisive like RE7 being first person, in spite of it being quite successful, was walked back on slightly with the DLC having third person cut-scenes and the next main game, RE2make, being fully third person like prior games.
Fans obviously do not always know best, but your comparison here is ridiculous. Are Diablo fans just supposed shut the fuck up and go play games from other series now?