EA should've just sandbagged these idiots.
The more people respond to morons the louder they reply back.
Ignoring them might result in more shouting as well, but eventually the silence will make most give up, leaving only a few loudmouths keeping their shit spewing.
But that's not how you deal with them, it doesn't work, either way they are louder. No good comes from just skirting around them letting them dictate what happens to games, and how gamer's are perceived.