Back in 2017, some poor community manager at EA waded into the exploding controversy on Reddit surrounding Star Wars Battlefront 2's lootboxes. It might've seemed like a sensible move at the time, but that now-infamous comment quickly drew the ire of gamers from every corner of the internet, collecting an astonishing 667,821 downvotes (and, somehow, 109 Reddit Gold awards). Now that oopsie is forever immortalized on your nephew's bookshelf in the form of a Guinness World Record 2020 award for most downvoted Reddit comment.
if you missed the controversy when it was erupting in 2017, the issue was over Battlefront 2's contentious progression system that forced players to grind relentlessly to unlock notable heroes like Darth Vader for use in-game.
As the issue boiled over, EA's community team began making statements explaining their motives, each one often gathering tens of thousands of downvotes. But when it said that grinding for heroes was meant to instill "a sense of pride and accomplishment" in players, shit really hit the fan and the comment was downvoted into oblivion.