It's nice to know you're talking out your butt and don't know a thing about public relations and marketing.
Seriously, your response to people disappointed and irritated of waiting to a wall of silence and carrots on sticks is "you are owed nothing so stop complaining"
As a consumer, we have every right to complain when we dislike how things are handled when a product is in pre and post launch. You have no place telling people how they should feel on this.