Regardless of what was said, you thinking its some desperate bullshit that they aren't allowing the 2 races to wear helmets to cut cost is ridiculous when WoW had the very same issue for years, they just didn't care to disable it. Its a ton of work. They can very well flip a switch and allow you to show the helmets in all their warped, clipping glory, but they chose not to and instead implement them when they can.The translation is just a few posts above us, here it is again, it's very clear:
I actually wonder if he'll walk this back because the snowman and fat chocobo head have /visor functionality that lets you see your character's face. I imagine they might just disallow /visor, instead.