• Ever wanted an RSS feed of all your favorite gaming news sites? Go check out our new Gaming Headlines feed! Read more about it here.
  • We have made minor adjustments to how the search bar works on ResetEra. You can read about the changes here.
Status
Not open for further replies.

Mahonay

Member
Oct 25, 2017
33,316
Pencils Vania
Too late. You're on the list, now.
tenor.gif
 

Rowlf

User requested ban
Banned
Oct 24, 2017
645
So it's always just the red bar, and if it's just a warning (not a ban) it'll just have a message with no "User was banned.."?

And if it has no timeframe listed for the ban, what does this mean? Permanent?
Ideally that will be how it works. I cannot promise it has worked that way for each of the few bannings we've had so far, as we're still working out the kinks and trying to get on the same page, but that's what we want to do. There will also be some times when a user is banned for reasons other than a post, so we will not be able to warn as to why that happened, though for the few times it has happened, I would like to think that the reason has been obvious. E.g., the person who registered an account with the name Evilore.
 

Steel

The Fallen
Oct 25, 2017
18,220
While old mods are reading about, how does it feel to be free from the workload?
 

Deleted member 888

User requested account closure
Banned
Oct 25, 2017
14,361
So it's always just the red bar, and if it's just a warning (not a ban) it'll just have a message with no "User was banned.."?

And if it has no timeframe listed for the ban, what does this mean? Permanent?

It's always the red bar, but if it's a warning it says "user was warned for this post". There's an example somewhere.

Can users have a permanent warning on em? So when you see em post in other threads you'll know it's probably a hot take?

That's too much like some behaving with the receipts.gif elsewhere. Evidence staying on previous posts is the best kind of transparency. If someone's account is still active, even if you don't personally like them, mods have decided they are allowed to carry on posting. That's when you're best to use ignore lists. Remember people can make mistakes or screw up every now and then, and the wanting to quote something said 4 years ago to muddy up a current day argument can sometimes be a bit unfair.

That is just my feelings though, maybe your prior warn/ban list can be accessed by clicking your profile. I don't think visual icons or something is all that great an idea. Then that glamorizes getting bans so your account stands out xD From all angles it's best not to glamorize banning/ban culture, as that definitely happened elsewhere at times. Occasional jokes and some fun aside, as being completely sterile can be all work no play.

If we get one of those "Can I clean my ass with my toothbrush?" topics then yeah, I'm probably going to expect a WTF lock message... Some of the stuff you see posted on forums makes you weep for humanity.
 
Last edited:

prag16

Banned
Oct 26, 2017
848
Can users have a permanent warning on em? So when you see em post in other threads you'll know it's probably a hot take?
Come on, that'd be garbage. If they were warned or banned at some point but allowed to continue posting after that, they shouldn't have to wear a scarlet letter. Anybody deserving of something like that would just get perma'd I'd imagine.
 

Josh378

Member
Oct 27, 2017
3,521
That red bar for the next couple days is going to be hilarious. Oh oh he's going on a tangent? He gets a red bar in the top of his post as a warning. Josh378 going off on a user because they had said the wrong thing to him. Give him a red bar. I think the red bar is going to be compared to the changing of a user's title underneath their Avatar like that other site. Fun days!
 
Oct 26, 2017
865
All I can say is good riddance to modbot. It started out as supposedly being a way to shield moderators from pm spam and attacks and quickly just descended into a way for someone sitting behind anonymity to act like a raging asshole both in the topic and in the ban message.

My last ban was a modbot ban and the piece of shit told me to put myself into therapy because every one hated me. Takes a real big man to dig through someone's post history, see he mentioned a suicide attempt, and sit behind an anonymous mask and hurl that back into someone's face knowing they'd never have the chance to face any consequences for it.

Absolutely reprehensible. My ban message similarly felt personal but didn't go that far.
 

Deleted member 3815

User requested account closure
Banned
Oct 25, 2017
6,633
I am gonna try and not get a ban as it wouldn't look good on me.

On the one person I've seen banned, a little red box came up on the post with how long the ban would last and an explanation why. Pretty transparent and worked well.

That's good as I once got a ban at the other place and the comment I got wasn't helpful which left me confused as if I did something stupid I want to know what exactly I did wrong so I can learn from it.

Saying something snarky isn't helpful at all.

If you get banned, you immediately go (back) to the bad place.

But I don't wanna go back and work at the dental practice, they were mean to me. ;_;
 

Pantaghana

The Fallen
Oct 26, 2017
1,221
Croatia
The system here reminds me of how it was done on the Escapist forums, I appreciate the transparency and something the old place lacked.

And while they may be funny occasionally, I agree that special ban.gifs shouldn't be a thing, promotes an environment that glorifies bans.
 

Cetashwayo

Member
Oct 25, 2017
63
All I can say is good riddance to modbot. It started out as supposedly being a way to shield moderators from pm spam and attacks and quickly just descended into a way for someone sitting behind anonymity to act like a raging asshole both in the topic and in the ban message.

My last ban was a modbot ban and the piece of shit told me to put myself into therapy because every one hated me. Takes a real big man to dig through someone's post history, see he mentioned a suicide attempt, and sit behind an anonymous mask and hurl that back into someone's face knowing they'd never have the chance to face any consequences for it.

What in the goddamn hell is that. That's misconduct of the highest fucking order, right there. Christ.

One more reason why anonymous moderation is a bad idea on larger communities. Staff need to be accountable to users, and staff also shouldn't have to hide their accomplishments and work behind anonymity. That breeds mistrust and unpleasantness for everyone involved.
 

Jack Remington

User requested permanent ban
Banned
Oct 25, 2017
3,083
As per our request, we are trying to a clean break. Please refrain from such content in the future.
It's definitely for the best that zero NeoGAF mods are on the staff here. We needed a clean break from that place and their extremely questionable banning practices. I was very skeptical when the original rumors were flying around that Besada and Kagari were on staff, and I'm very grateful that those turned out to be untrue.
 
Oct 26, 2017
865
Is it possible for the red bar to say which staff member wrote it? It would do great for further transparency. It's still in many ways a shadow mod. I think the name of the staff member should display who did the warning/suspension/ban should be made public, Something Awful style.

It's definitely for the best that zero NeoGAF mods are on the staff here. We needed a clean break from that place and their extremely questionable banning practices. I was very skeptical when the original rumors were flying around that Besada and Kagari were on staff, and I'm very grateful that those turned out to be untrue.

Same.
 

chuseph14

Member
Oct 26, 2017
456
I do like the bars and messages of infraction. Twice I got banned on GAF to no explanation at all.
 

Ferrio

Member
Oct 25, 2017
18,065
I'm curious if they've thought about a policy for ban reversals, or what to do if the community overwhelmingly disagrees with the ban and wants someone back. It's bound to happen.
 

Cetashwayo

Member
Oct 25, 2017
63
Is it possible for the red bar to say which staff member wrote it? It would do great for further transparency. It's still in many ways a shadow mod. I think the name of the staff member should who did the warning/suspension/ban should be made public, Something Awful style

I think that a modpost is important. Here's how we do it at Sufficientvelocity, generally:

ySQNMK8.png


You have a big box, you have the moderator in charge who lets people know, and the post in question is threadmarked (so that people can check and look back on it if its warnings are still relevant).

We don't always use public warnings where we post in the thread, but it'll always be clear that there is some punishment being applied, and what rule it's being applied under.
 

Deleted member 888

User requested account closure
Banned
Oct 25, 2017
14,361
Is it possible for the red bar to say which staff member wrote it? It would do great for further transparency. It's still in many ways a shadow mod. I think the name of the staff member should who did the warning/suspension/ban should be made public, Something Awful style.



Same.

I genuinely think it's reasonable for a little bit of anonymity still. I'm sure if you PM'd you could find out personally. In the cases where it's outright assholes/trolls, probably best for their send-off not to be with an exact name for who they might go harass publicly. I think mods locking topics with reasoning and it being on their user accounts is the best open name based transparency to expect. Other than you yourself maybe contacting them to ask who banned you.

The balance here is already better, but I think you did ask a fair question. Just giving my thoughts on why some might be reluctant to put a name to EVERY ban message.

Generally you want the staff member in charge of the ban PMing the user in question and letting them know why, if you aren't doing a public modpost.

That could work too, but as I said above if it's shutting down a clear troll account, I can still see why some wouldn't want to advertise who they are.
 

Cetashwayo

Member
Oct 25, 2017
63
I genuinely think it's reasonable for a little bit of anonymity still. I'm sure if you PM'd you could find out personally. In the cases where it's outright assholes/trolls, probably best for their send-off not to be with an exact name for who they might go harass publicly. I think mods locking topics with reasoning and it being on their user accounts is the best open name based transparency to expect. Other than you yourself maybe contacting them to ask who banned you.

Generally you want the staff member in charge of the ban PMing the user in question and letting them know why, if you aren't doing a public modpost.
 

Not

Member
Oct 25, 2017
4,596
US
Ideally that will be how it works. I cannot promise it has worked that way for each of the few bannings we've had so far, as we're still working out the kinks and trying to get on the same page, but that's what we want to do. There will also be some times when a user is banned for reasons other than a post, so we will not be able to warn as to why that happened, though for the few times it has happened, I would like to think that the reason has been obvious. E.g., the person who registered an account with the name Evilore.
Boy, that was a fun click
 

Hecht

Blue light comes around
Administrator
Oct 24, 2017
9,734
Generally the warning will also generate a message to the user as well.

And I'll be honest I thought public warnings showed the person who put it there, but apparently that's just a button that the mods can see, not everyone. Oops.
 

Seda

Community Resettler
Member
Oct 25, 2017
9,070
While old mods are reading about, how does it feel to be free from the workload?
I'll be honest and say there's a part of me that wishes I could help out here in some official capacity. But on the other hand I see that troll Mario/Italian Representation thread (?????) and I think to myself 'wow I can ignore this silly thread and not feel guilty about doing so!'
 

Aeana

Member
Oct 25, 2017
6,938
What in the goddamn hell is that. That's misconduct of the highest fucking order, right there. Christ.

One more reason why anonymous moderation is a bad idea on larger communities. Staff need to be accountable to users, and staff also shouldn't have to hide their accomplishments and work behind anonymity. That breeds mistrust and unpleasantness for everyone involved.
What does being "accountable to users" mean? The only thing a user would need to know the identity of the person banning them for is to harass them. Public ban reasons and warnings without an actor's name attached are different, and things I've always personally supported. If the warned/banned user wants to appeal, there should be tools in place for that. But that's not directly related.

I'm also surprised that people are taking the given account here as gospel considering there was absolutely no way to tell who was banned by whom, and ModBot itself was a regular user with no moderator powers. Every single ban on NeoGAF was anonymous to the user.

I'll say that if the message given to the above poster as stated would be absolutely reprehensible. But it would still have nothing to do with anonymity; it would be a stronger call for committee and consensus as matter of staff policy, discouraging any sort of rogue mod behavior. Accountability comes from the rest of the staff being able to see and review other staff activity.
 
Oct 25, 2017
479
Banned/suspended...eh, semantics. Both mean you can't post, and both can be given a time limit or made permanent. I'd just like actual discussion(if someone even wants to, I don't really care what you feel), and not the echo chamber that was GAF OT, and for the fear of being banned to be gone for those who don't agree with the majority on some things.

Being banned should be a clear indication of a rule being violated, not someone's feelings being hurt or being unable to cope with a difference of idea/opinion.
 

Jarmel

The Jackrabbit Always Wins
Member
Oct 25, 2017
19,330
New York
I would like an appeal process as well. Sometimes there might just be a misunderstanding.
 

Cetashwayo

Member
Oct 25, 2017
63
What does being "accountable to users" mean? The only thing a user would need to know the identity of the person banning them for is to harass them. Public ban reasons and warnings without an actor's name attached are different, and things I've always personally supported. If the warned/banned user wants to appeal, there should be tools in place for that. But that's not directly related.

If a user harasses the staff they can be punished for it, but it's important that responsibility is placed on the member of the staff that actually made the punishment, and the user knows who to contact if they want to discuss the ban. It's a bit difficult for users to dispute something or ask for clarification if they're not getting a message from the person who sent it. Anonymous warnings where the person being warned doesn't know who dunnit isn't a good look, and encourage users to look at the staff as a monolithic, impersonal, and unsympathetic mass.

Of course appeals are a different story and quite valuable for any forum.

I'll say that if the message given to the above poster as stated would be absolutely reprehensible. But it would still have nothing to do with anonymity; it would be a stronger call for committee and consensus as matter of staff policy, discouraging any sort of rogue mod behavior. Accountability comes from the rest of the staff being able to see and review other staff activity.

There's both horizontal and vertical accountability. There's the staff not carving out fiefdoms and going rogue- that's horizontal, between equal actors. And then there's vertical accountability, with staff actions being transparent and users being able to know who punished them and for what reason. Both are important.
 

Instro

Member
Oct 25, 2017
15,009
What does being "accountable to users" mean? The only thing a user would need to know the identity of the person banning them for is to harass them. Public ban reasons and warnings without an actor's name attached are different, and things I've always personally supported. If the warned/banned user wants to appeal, there should be tools in place for that. But that's not directly related..
Yeah I can't say I see the purpose in knowing who banned who, particularly in the current internet climate regarding harrassment, doxxing, etc. Public knowledge of ban reasons is great, if nothing else to set clear example, but I don't think it needs to go further than that unless the mod chooses make it known that they were responsible.
 

Cargo Shorts

Member
Oct 25, 2017
741
Yeah I can't say I see the purpose in knowing who banned who, particularly in the current internet climate regarding harrassment, doxxing, etc. Public knowledge of ban reasons is great, if nothing else to set clear example, but I don't think it needs to go further than that unless the mod chooses make it known that they were responsible.
I agree with this.

One thing I'd like to see go away are the paragraph long, sarcastic posts. They tend to get over quoted from both people who see (and agree with) the sarcasm, and people who don't pick up on it. Completely derails a thread. This type of post never really adds anything to the conversation.
 

Morrigan

Spear of the Metal Church
Member
Oct 24, 2017
34,356
I would like an appeal process as well. Sometimes there might just be a misunderstanding.
We'll see what the staff ends up deciding, but I'll just point out that at some point this may become untenable depending on volume, at least for suspensions. Perhaps it'll be fine for perms, though. We'll see.

If a user harasses the staff they can be punished for it, but it's important that responsibility is placed on the member of the staff that actually made the punishment, and the user knows who to contact if they want to discuss the ban. It's a bit difficult for users to dispute something or ask for clarification if they're not getting a message from the person who sent it. Anonymous warnings where the person being warned doesn't know who dunnit isn't a good look, and encourage users to look at the staff as a monolithic, impersonal, and unsympathetic mass.
Every mod action such as bans, warnings, etc. are logged and other mods can see who did what. So it's not strictly necessary for users: worst case, you PMed the wrong mod and they can refer you to the mod you want to talk about.
 

Aeana

Member
Oct 25, 2017
6,938
If a user harasses the staff they can be punished for it, but it's important that responsibility is placed on the member of the staff that actually made the punishment, and the user knows who to contact if they want to discuss the ban. It's a bit difficult for users to dispute something or ask for clarification if they're not getting a message from the person who sent it. Anonymous warnings where the person being warned doesn't know who dunnit isn't a good look, and encourage users to look at the staff as a monolithic, impersonal, and unsympathetic mass.

Of course appeals are a different story and quite valuable for any forum.



There's both horizontal and vertical accountability. There's the staff not carving out fiefdoms and going rogue- that's horizontal, between equal actors. And then there's vertical accountability, with staff actions being transparent and users being able to know who punished them and for what reason. Both are important.

Establishing a line of contact between the person acted upon and the actor can be done without exposing the actor's identity. "Appeal this ban" sending a message on the backend directly to the person who did the action, and allowing them to respond would get a similar result without also exposing the actor to a massive amount of death/rape threats and doxxing, which is how the members of our community deal with being banned from a video game message board.

There's pie-in-the-sky ideals, and then there's reality. I can't stress enough how immature and insane people are about these things. It just is not safe in a post-gamergate world to paint a target directly on a single person's forehead. Back in 2006, when I first joined GAF, I may have thought differently. People were much less insane back then.
 

Cetashwayo

Member
Oct 25, 2017
63
Every mod action such as bans, warnings, etc. are logged and other mods can see who did what. So it's not strictly necessary for users: worst case, you PMed the wrong mod and they can refer you to the mod you want to talk about.

Yeah, it's nbd in the end as long as users are getting the info. I'm aware of doxxing and harassment concerns that are more sensitive on a forum with attention shined its way like this.
 

rpmurphy

Member
Oct 25, 2017
212
Georgia
Quick question: There are a number of threads now about site features, policies, etc. Wouldn't it make sense to have a separate discussion forum to house these?
 

Cetashwayo

Member
Oct 25, 2017
63
Establishing a line of contact between the person acted upon and the actor can be done without exposing the actor's identity. "Appeal this ban" sending a message on the backend directly to the person who did the action, and allowing them to respond would get a similar result without also exposing the actor to a massive amount of death/rape threats and doxxing, which is how the members of our community deal with being banned from a video game message board.

There's pie-in-the-sky ideals, and then there's reality. I can't stress enough how immature and insane people are about these things. It just is not safe in a post-gamergate world to paint a target directly on a single person's forehead. Back in 2006, when I first joined GAF, I may have thought differently. People were much less insane back then.

None of this is just ideals, I've been doing it for years on a board with 18,000 users :P

But yes, I see the point. Christ, what a world.
 

Not

Member
Oct 25, 2017
4,596
US
"Appeal this ban" sending a message on the backend directly to the person who did the action, and allowing them to respond would get a similar result without also exposing the actor to a massive amount of death/rape threats and doxxing, which is how the members of our community deal with being banned from a video game message board.
This is a cool idea. So you could still reach the mod who performed the ban without knowing who they are.
 

Deleted member 1067

User Requested Account Closure
Banned
Oct 25, 2017
4,860
What does being "accountable to users" mean? The only thing a user would need to know the identity of the person banning them for is to harass them. Public ban reasons and warnings without an actor's name attached are different, and things I've always personally supported. If the warned/banned user wants to appeal, there should be tools in place for that. But that's not directly related.

I'm also surprised that people are taking the given account here as gospel considering there was absolutely no way to tell who was banned by whom, and ModBot itself was a regular user with no moderator powers. Every single ban on NeoGAF was anonymous to the user.

I'll say that if the message given to the above poster as stated would be absolutely reprehensible. But it would still have nothing to do with anonymity; it would be a stronger call for committee and consensus as matter of staff policy, discouraging any sort of rogue mod behavior. Accountability comes from the rest of the staff being able to see and review other staff activity.
This was true on paper, not so much in practise.

Guys like x and y were infamous for dropping into threads and bragging about how they couldn't wait to get home so they could run ragged over the thread.
In other threads it was usually pretty obvious who banned who because a red name was seen warning people to chill out earlier in the thread. Or in the case with communities there was specific mods seemingly in charge of them, sometimes to bad results that led to communities being banned entirely for a while like the NBA thread and, uh blackace (?)
 
Last edited:

kristoffer

Banned
Oct 23, 2017
2,048
To expand on what Aeana said: all moderator actions are logged and visible to other moderators. If there is moderator abuse or routine misbehavior, it will quickly become obvious and will be resolved internally.
 
Last edited:

Hecht

Blue light comes around
Administrator
Oct 24, 2017
9,734
Quick question: There are a number of threads now about site features, policies, etc. Wouldn't it make sense to have a separate discussion forum to house these?
There are stickied threads in EtcetEra. This one at least had some focus to it so it's been ok to keep going for now.
 

Lashley

<<Tag Here>>
Member
Oct 25, 2017
59,983
All 3 times I was banned on GAF were for such bullshit reasons, so hopefully it's better here.

Genuinely can't see it being worse.
 

Cetashwayo

Member
Oct 25, 2017
63
To expand on what Aeana said: all moderator actions are logged and visible to other moderators. If there is moderator abuse or routine misbehavior, it will quickly become obvious and will be resolved internally.

Do you have the ability to export conversations staff with users to a conversation archive where other staff can see it (but obviously not users)? It's possible in Xenforo.
 
Status
Not open for further replies.