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I Am Absolutely Livid, Part TWO: The Apple Store Genius Bar Broke Snazzy Lab's iMac Pro!
- Thread starter Redhead On Moped
- Start date
that's why you shouldn't buy an apple product. i'd love to own a mac again but every one i've owned has had something go wrong with it. two macbooks had keys that broke off after just a week of usage. if i'm paying £1,000+ for something i don't think the keys should be breaking that quick or at all. this was back in 2012 and it looks like they still have the same issue.
Don't misconstrue Huelen's opinions re: Trump.
It's not that Huelen hates women or thinks that black lives don't matter, they just think that they matter less than iMac Pros.
This is the part where Huelen acts baffled as to why people get irritated.
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It was, at one point. Here's a snippet of one of the many vids with Steve explaining shit about the Apple process...
See, back in the day, they were confident, and wanted to go above and beyond, with a dedicated bar as well. And guess what? If that person couldn't help, they didn't have to wait for a manager, or another day when another tech is in, they had a dedicated Red phone so that the challenged Genius could get connected directly to Cupertino with someone with the answers.
But again, that is no more. Nothing gold can stay. Before, with thier smaller stores and dedicated bars, I got consistently better service. They treated me as a customer, not a child, not a guest, as it should be.
That's the crux of what I got from this video: They don't train the genius well enough anymore so that only one dude at a big store knows that the new iMac Pro even has a removable VESA mount! WTF...
I watched the video btw - The issue isn't with the $5.000 iMac pro, but rather the fact that the VESA mount seems to be of shoddy quality and - while user-removable has a chance of being damaged during said removal.
Now add the factors:
* the iMac Pro being is a very low volume product
* those who buy an iMac pro and mount it to a VESA mount are rather unlikely to be switching it back to the official stand within the first year of availability - which makes this defect an even more rare occurrence
* this, combined with the fact that the mostly end-consumer oriented Apple Store Geniuses clearly have sub-par training in handling that device
makes for a very unfortunate chain of events.
The fact that they apparently scratched the $5,000 machine is what would make me most annoyed. (Not to a Huelen(tm) degree ofc)
Now add the factors:
* the iMac Pro being is a very low volume product
* those who buy an iMac pro and mount it to a VESA mount are rather unlikely to be switching it back to the official stand within the first year of availability - which makes this defect an even more rare occurrence
* this, combined with the fact that the mostly end-consumer oriented Apple Store Geniuses clearly have sub-par training in handling that device
makes for a very unfortunate chain of events.
The fact that they apparently scratched the $5,000 machine is what would make me most annoyed. (Not to a Huelen(tm) degree ofc)
Something about the OP was slightly off to me. I figured out what it is. It's the use of the word 'hell'. Huelen, you must be really mad if you've stopped using 'heck'. Reading that "heck needs to be raised" used to be one of my favourite parts of these threads.
You're acting like a child by repeatedly referring to Apple as Cupertino.
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User Warned : Trolling.
Watch the vid, get the context.
Steve explains why you call Apple Cupertino in the video?
The video has absolutely nothing to do with you acting weird and childish by calling them Cupertino instead of Apple.
Huelen do u realize all your threads just become about u and not the actual topic. Why do u think that is?
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The 80USD VESA kit is the only official option. That o oy official option also comes with the shittiest zinc screws. It's not about sweating money, it's about lack of options. It sounds like you are nearly blaming the consumer, bot the shoddy product.
And no, Apple doesn't "continue"to produce garbage. There are a lot of great Apple products and services, the important thing is calling out these lemons.
So wait I'm nearly blaming the consumer but yet in your second paragraph you go on my claim of apple being shit. Gotcha
All because Apple packaged a product not overseen by themselves as an Apple product.
This is why they shouldn't sell third-party products in their stores.
The company cheapened out by using shitty screws which fucks the product up.
It's a classic mistake made by these huge companies.
The Apple of today is not what they used to be. My biggest issue with them is their repair prices, it's kills any interest I have in an used MBP with touchbar that's over two years old.
This is why they shouldn't sell third-party products in their stores.
The company cheapened out by using shitty screws which fucks the product up.
It's a classic mistake made by these huge companies.
The Apple of today is not what they used to be. My biggest issue with them is their repair prices, it's kills any interest I have in an used MBP with touchbar that's over two years old.
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No, you implied that they continued to make garbage as if that were all they were making. You don't get to number 4 by being garbage, I assure you.
But you do? So long and the people don't care about their damn shady products and overpriced boxes
Cupertino!!!
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See, I still think there is something missing with that part of the story...
https://www.bestbuy.com/site/apple-...r-imac-pro-space-gray/6037600.p?skuId=6037600
https://www.apple.com/shop/product/...a3e3fc9f5949b43a466bd36c553e853ccdc54ed9bea4c
MR3C2ZM/A Screams Apple product number. How could this not be an Apple product?
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Violates the license agreement, and it's a game of cst and mouse with updates. Not worth it.
My 2017 15" MacBook Pro has been a constant headache. USB-c ports failing. Having to revert back to Sierra (at the suggestion of Apple Store techs) The thing runs slower than my 2014 Pro. All around, it's a horrible device and after this gen I think I'm moving on from their laptop products.
Is this a troll? Referring to Apple as Cupertino, repeated capitalizing for emphasis, reads like some terrible hit piece of gutter press tech blog.
"While reading be sure you know WHEN to read with EMPHASIS because i capitalized it and I REALLY MEAN this part." - annoying to read.
Yeah whatever, it's a minor problem with some vesa mount, that probably less than 1% of iMac pro users buy, on a product that probably less than 0.01% of apple customers buy. Products have minor problems that get worked out over time, especially low volume halo products like this, buy any super car for instance, they have bugs and huge maintenance fees.
At least unlike Linus tech tips cickbate nonsense, this is a genuine problem.
"While reading be sure you know WHEN to read with EMPHASIS because i capitalized it and I REALLY MEAN this part." - annoying to read.
Yeah whatever, it's a minor problem with some vesa mount, that probably less than 1% of iMac pro users buy, on a product that probably less than 0.01% of apple customers buy. Products have minor problems that get worked out over time, especially low volume halo products like this, buy any super car for instance, they have bugs and huge maintenance fees.
At least unlike Linus tech tips cickbate nonsense, this is a genuine problem.
Do you need a ride to the store? I can give you a lift in my Luton Zaragoza.
One thing I'm finding humorous in the age of YouTube stars is how they're just as over produced and over dramatized as the network TV viewers hated.
It's hard for me to buy any legitimacy in these videos because of how rehearsed and dramatic they can feel.
It's hard for me to buy any legitimacy in these videos because of how rehearsed and dramatic they can feel.
Come on, don't call them "Apple" just because their logo is an apple. Grow up.
It is Cupertino.
The Company Formerly Known as Apple (aka Cupertino) seems to have really shitty product quality standards, considering they are charging you an arm and a leg.
Is that a thing? I mean, I don't see people calling MS Redmont, or Google being referred to as Mountain View.Oh my God, I can't believe you're at it again with a part two of your Cupertino shenanigans. First thread was a fun read, but you can't keep self-sabotaging your threads with this insistence to refer to a company by the city they're based in.
Any idiot can say Apple....only those in the know say Cupertino. I can't take anyone's opinions seriously unless they know the city names of companies. Redmond. Minato. Kyoto. Seoul. Ummm....Seoul again. Microsoft (sorry, Micro$oft), Sony, Nintendo, Samsung, LG. It's how us insiders all talk when we get together and put our fingers on the pulse!
