I don't do it much so I cannot recall exactly. But I could have sworn there is simply a menu both os level and in some games that allow you to see and contact people you most recently played with.
ahhh here it is
Yes, that one never works. I think the game has to allow it to happen. For the games I play - FIFA mostly - it only lists the people you have been in a party with.
If you want to use facility of access as correlation to number of toxic users you should be targetting pc then
It's also pretty easy to say that the more than double userbase in most online games would make it easier to come across toxic people on PSN than Live. That would still be incorrect because as stated several times in this thread toxicity is inherent of people and it mostly depend on the communities and the games, not the consoles
How do your argument even stand for multiplatform people? Little Timmy call people bad names on XBL because its easier but hes a saint on PSN because he have to type an username (like this ever stopped someone angry and bitter for losing from trashtalking)? And it doesnt even look you need to do it judging for the video above.
Little timmy isn't a saint on PSN. He is still a little shit.
Copying an username, or memorizing it, and then going to the friends lists, searching for a username after typing it (PS4 takes ages to load this shit), entering is profile, choosing msg, will deter some people.
All crowds of gamers are the same - general crowds. I think OP might feel XBOX Live users are worst because how easy (and rightly so) it is to msg people on XBOX then it is on a PS4 (due to shit os (on that part)).