Exclusives are the only path they have. Featurewise , GOG and Steam have the market cornered. There's no way you can make a store better than both of those.
No it's not.
Better prices, better policies are a thing they can have.
I'll tell you what, the best way to bring people to your service is to make customer feels home.
Sure some people might be an exclusive or two. But they'll just be casual customers.
At some point, there can only be two situations:
- Either Epic and Steam are both on the market selling the same games. In that case, tell me why anyone would buy on Epic ?
- Either all publishers leave Steam. Which I dont see happening.
What's the purpose of Epic then in the whole thing ?
You want to convert people ?
Easy: Do what Steam doesnt.
Here's a list of features they could've had easily:
- Fork Playnite. Which means TV mode and intégration of other launchers. Heck, add some community stuff for customisation like skins, themes, and custom cover arts.
- Have a better sharing policy for games.
- Have a way to return games for money.
- Have a good controller integration.
And last but not least:
- Instead of paying billions for 1 year exclusives, make deals with all major publishers so that people with existing Steam libraries can rethrieve their games on their Epic account. Basically what GoG could never achieve with connect.
You want to know why people dont want muliple launchers ?
Because as opposed to what some ignorants might claim, no, it's not just another launcher. Apart from the convenience argument (Yeah guess what, PC users also have a right to convenience ? Why is it only okay for consoles to claim convenience is important ???) and the features,
There's also the "library safety" argument. People value an ecosystem by its strength. A strong ecosystem means one that gives more value to your library because you're far less likely to loss access to it.