It's amazing how hard they have fallen since last gen , but I think it was a great lesson and they are slowing turning it around .
Like most companies they got ahead of themselves , but at the same time they got unfairly mocked for being ahead of the curve.
5 years ago they were being mocked for "always online" , now people are cheering for streaming only boxes .
Since then they have worked hard to turn it around . They basically monetised online which I hate , but then they also brought in initiatives like gamepass and backwards comparable which are very pro consumer .
So abit if a mixed bag , it will be interesting to see how Sony handles next gen , will it be arrogant Sony or them learning from ms mistakes .