Okay, so I've been playing Destiny since it's original beta, and I've done basically everything Destiny has had to offer since then. Raids, PvP, all of the endgame challenges. I love this series, and its potential.
I agree wholeheartedly that Destiny 2 has a major issue, and thats the fact that theres no carrot to chace once you've done a little of everything. Destiny 2 has no endgame.
However I vehemently disagree with a lot of the community, and what they're clamoring for; in fact, the Destiny community is a scizophreminic nightmare with a host of every possible opinion that frequently contradicts itself and reverses course. Theres not much common consensus on anything (ex. "Failsafe is my favorite character" "Failsafe is legit terrible and everything thats wrong with Destiny 2's writing") if you were to start taking notes and respinding to each one.
Bungie has already shown that its aware of the common criticisms going on now, its acknowledged them, and I'm not sure what else hey can do beyond that. I don't think being more vocal about "we hear you" is the solution, either, given how little they can do right now.