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Markiplier Live Stream Viewers Are Having Their Google Accounts Disabled For Spamming Emotes In His Live Stream Chats

L Thammy

Spacenoid
Member
Oct 25, 2017
16,583
I'm trying to think of a situation that justifies full Google account bans even being a thing. I suppose the most obvious one is if they're using the account to do engage in something destructive enough that it needs to be cut off, like terrorism or distributing child pornography. But at that point a Google ban shouldn't be the most of the banned person's worries, they should be in jail.
 

Isilia

Member
Mar 11, 2019
596
US: PA
That's absolutely insane.

I've legit ever only commented on a youtube video less than a dozen times in my life, and have never posted on a live stream, and can say going forward I will never comment on any current or future google social media platforms.

I couldn't imagine losing my gmail over a comment.



Yeah, so Mark had channel emotes and said to people, "should I do 'x' or 'y', emote green for x and emote red for y," and people got automoderated for it.

The thing about twitch is that the bigger streamers have moderators in their chats, and also twitch provides tools for people to moderate their spam.

So you can have a hype mode where people can type in only emotes for things like special events, meaning that no one can type out comments that may be negative. You can have time limits, so people can comment only once every sixty seconds. You can also block emotes from being posted if you want people specifically to comment. So comment "spam" is within the controls of the streamer, and sometimes spam is part of the performance.

Think of it like a Q&A with a crowd. Yeah, people can line up to the mic to get a chance to ask a question, but when the panel asks "who here's from out of town" and people whoop and holler, that's not actually a disruption.
I really, REALLY hope they come in and fix this after a backlash, but it really isn't guaranteed with google.
 

JustinH

Member
Oct 27, 2017
3,705
Apparently you can back up your stuff using https://takeout.google.com/
I was just looking at the "Your account is disabled" page in google's help center and it says
If you can’t get in to your account, you may be able to download and save account data from some Google Services.
That "may" in there doesn't sound definitive enough, lol, so yeah regular backups (like weekly) is probably the best thing to do.
 

TAH3145

Member
Oct 26, 2017
2,772
Full on google ban is so completely over the top for this. And it’s insane they aren’t overturning the bans, but upholding them.
 

SnakeXs

Member
Oct 28, 2017
1,114
I hope everyone upset about this is deeply in favor of tech regulations, treating some of them as utilities and data privacy (not protection) laws.
 

trugs26

Member
Jan 6, 2018
1,479
This is extremely bad. If I couldn't access my emails suddenly, it would be very problematic. They need to fix this.

Those examples barely looked like spam too.
 

Pargon

Member
Oct 27, 2017
3,969
That is equal parts ridiculous and terrifying.
Google stepping in on chats to moderate them automatically without anyone involved wanting them to do so is awful. Issuing entire account bans for benign posts is absurd.
If they don't want people spamming chat with emotes, limit the number that can be posted. Add rate limits if the problem is too many messages in a certain period of time.
It's a totally backwards approach to take, and the worst outcome should be a temporary suspension from YouTube chats, not disabling the entire Google account.

For many people a Google Account is so important that you have to wonder if Google should actually have the ability to issue permanent bans for just about any reason other than something like a court order.
I rarely ever view YouTube live streams, don't participate in chat, or leave comments, but it makes me very glad that I use separate Google accounts for each of their services.

Imagine once people have libraries in Stadia tied to their Google accounts lol.
That's absolutely minor compared to the impact of being locked out of your Google Account.
Many people use that as their primary email account for everything. I can't even imagine what it would be like to try and recover from that or migrate accounts to another email address while being locked out of it.
Google's recovery process for Gmail accounts is bad enough as it is, as I had to help someone with that a few years back. They had to enter the date of the very first email they received. Who knows what that is? And even if you still have access to the account on a signed-in device, that's no help if the email was deleted rather than archived.
 

minimaxir

Built an AI that makes better threads than you
Member
May 9, 2018
2,067
I'm trying to think of a situation that justifies full Google account bans even being a thing. I suppose the most obvious one is if they're using the account to do engage in something destructive enough that it needs to be cut off, like terrorism or distributing child pornography. But at that point a Google ban shouldn't be the most of the banned person's worries, they should be in jail.
A common one from Google's perspective is spam/fraud, e.g. through Gmail and AdWords.

Do YouTube accounts which are terminated ban the entire Google account? I don't think so, which is interesting.
 
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Shinrou

Member
Oct 28, 2017
706
Lahti, Finland
Holy shit. I really hope people can get their Google accounts working again rather sooner than later. It's actually quite disturbing thought that I could lose my main mail account by doing something as innocent as this. Just give out chat bans or whatever but this is just plain fucking ridiculous.

Have to be extra careful around Google from now on if this is how they are operating.
 

spman2099

Member
Oct 25, 2017
4,832
It is amazing to see that racism, homophobia, and misogyny are ALL OVER youtube, yet THIS is the thing that gets people's accounts banned.

i didn’t realize it was a full on all google ban at first. But yeah. I have no problem with a YouTube ban.
Even that is absurdly extreme. When emotes are being spammed, putting that person in timeout is MORE than enough (as obnoxious as emote spam is). The idea of someone losing any account over something so trivial is crazy (unless they have been warned multiple times). Your initial post was flat-out ridiculous if you watched the video (which you clearly didn't), but still awful in any context. Should you have your ResetEra account revoked for one shitty post? I would think that was pretty extreme, too. And your take was just as thoughtless as someone spamming a bunch of emotes.
 

leburn98

Member
Nov 1, 2017
611
I just do not understand how companies like YouTube have to always make things so damn complicated. The simplest solution would be to allow the YouTube creator to turn off auto moderation. A YT creator like Markiplier has a team of moderators. He does not need YouTube's help to stop spam.

Also, surely there is a simple way to limit the amount of emotes that can be used per chat post/comment. I know Twitch has a cooldown period for posts.

Nevertheless, as others have said, the punishment does not meet the crime. This should have been at worst a 24 hour suspension from chatting and commenting. This suspension should not have gone beyond the YouTube service.
 
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TAH3145

Member
Oct 26, 2017
2,772
It is amazing to see that racism, homophobia, and misogyny are ALL OVER youtube, yet THIS is the thing that gets people's accounts banned.
This was my first thought as well. Go on YouTube and you can find the most vile racist/homophobic/sexist shit. At absolute worst, those accounts just get banned from YouTube (and even that is rare).

But apparently spamming emotes gets you banned entirely from all your google accounts
 

leburn98

Member
Nov 1, 2017
611
YouTube has finally responded:

Sounds like while the accounts are being reinstated, it seems that some (maybe all?) have lost all of their videos, viewing history, etc. Not sure what if anything is being done to rectify this.

Funny enough, Markiplier responded to YouTube and they have yet to answer him. It's been 12 hours and they have yet to respond to his second tweet. If this is how YouTube treats someone who has over 24 million subscribers, there is absolutely zero hope for small creators.
 

Thorn

Member
Oct 25, 2017
7,927
I'm fully convinced that Google is purposely trying to kill Youtube off by making it as shitty as possible.
 

Fredrik

Member
Oct 27, 2017
4,862
Wat?? Are people seriously losing the access to everything on their Google account, which means their phone stuff, contacts, mail, cloud saves, photos, purchases, etc?
 

Edge

Member
Oct 25, 2017
10,259
Celle, Germany
Imagine spamming emotes in someone's Twitch chat, and then going to Amazon only to discover that they've wiped out your Amazon account, removed all your Amazon Prime benefits, and banned you from ever shopping on Amazon again.

This is arguably worse because losing your Google account means losing GMail, Google Drive, etc. etc. Do you have any work on Google Cloud? Kiss access to that goodbye. Subscriptions to Google Play Music, purchases on the Google Play store, all locked out. Google Accounts are often used as an SSO sign-on method for other sites on the internet. Congratulations: you can't log into those sites either anymore.

I don't know how it is in the US but Jesus Christ, I think you could sue their f'n ass off for that in Europe/Germany, they can't just take all this this away from you, specially when you spend a lot of money for a lot of things you mentioned.
 

JustinH

Member
Oct 27, 2017
3,705
good to see people's account being restored. Sucks some lost videos and hopefully nobody lost any like... work documents or email anything like that.
 

Mendinso

Member
Oct 25, 2017
1,630
Between this and YouTube now can terminate your channel for any reason they want, but most specifically if your channel isn't producing profits for them, I really can't deal with this crap.

I wish we had more options, but Youtube basically became the defacto here... I hate this.

EDIT: To add onto this, I didn't realize it was the entire account. Holy shit.
 

Mendinso

Member
Oct 25, 2017
1,630
"My dog ate my homework" has become "Google banned my gmail so I can't open my homework"
The worst part is since I don't have a lot of money, I often rely on stuff like Google Docs and stuff to be able to do writing and other things. So while I'm not in school or anything right now, if something like that happened to me for whatever-the-reason, I'd be devistated. Good lord. I really, REALLY, hope no one lost any of their work documents because of this shit.