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MoviePass Discussion
- Thread starter CyReN
- Start date
Part of the problem right now is they are in the process of voting on another reverse split of their stock- which means they can't issue new stock as a source of revenue until the vote takes place. So now we have schedules like the one for this week with basically no wide releases and movie times still getting pulled early afternoon anyway. Hopefully they loosen the noose a bit next week after the vote.
My theater list is empty so that's cool.
Finally showed up. Nothing at the only theater I like. Should have knocked on wood.
Might have to switch to Sinemia then.
Finally showed up. Nothing at the only theater I like. Should have knocked on wood.
Might have to switch to Sinemia then.
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The theater I've been going to lately dropped e-ticketing and now has no MoviePass screenings at all.
The nearest theater is down to one movie choice a day.
I'm out.
Thankfully I just got new debit and credit cards so they don't know how to charge me again.
Good night, sweet prince.
The nearest theater is down to one movie choice a day.
I'm out.
Thankfully I just got new debit and credit cards so they don't know how to charge me again.
Good night, sweet prince.
I've got this paid up until the end of November. I'm just going to keep checking into whatever film I want given the paucity of their typical daily selections.
My Alamo Drafthouse never has any MP showings. My annual sub runs out this November. I'm gonna cancel.
For all those who are gonna cancel, keep in mind a few things
1. moviepass likes to fuck around with dates. If your sub period says it'll renew Nov 11th, it'll probably actually happen Nov 10th.
2. They are notorious for saying you cancelled, but continuing to bill you.
I would highly, highly, highly recommend using something like privacy.com or a visa gift card with $1 on it and change to that card BEFORE you cancel so that way you can suspend the card and then cancel and not give any fucks if MoviePass "accidently" keeps billing you.
1. moviepass likes to fuck around with dates. If your sub period says it'll renew Nov 11th, it'll probably actually happen Nov 10th.
2. They are notorious for saying you cancelled, but continuing to bill you.
I would highly, highly, highly recommend using something like privacy.com or a visa gift card with $1 on it and change to that card BEFORE you cancel so that way you can suspend the card and then cancel and not give any fucks if MoviePass "accidently" keeps billing you.
Still buying 3 tickets a month for dates with my A list pass but man this app has gone down hill
Welp, they removed almost all e-ticketing theaters except for an arthouse theater around me, so game is over. Put in my cancellation request. My primary theater was mjr which there are a ton of around me
Android app won't even accept cancellations anymore.
I select "Service offerings" as the reason for cancellation
Click "Cancel Membership"
Confirm that, yes, I actually don't want any part of your terrible service anymore
And then I get:
"Membership cancelled. The last day your account will be active is on ________"
But no cancellation confirmation e-mail, and when I go back to Account Details, it still shows "Cycle renews on 11/07/2018"
Changed my payment card to an empty prepaid card, hopefully that will be enough and they haven't stored my prior card info somewhere "just in case."
I select "Service offerings" as the reason for cancellation
Click "Cancel Membership"
Confirm that, yes, I actually don't want any part of your terrible service anymore
And then I get:
"Membership cancelled. The last day your account will be active is on ________"
But no cancellation confirmation e-mail, and when I go back to Account Details, it still shows "Cycle renews on 11/07/2018"
Changed my payment card to an empty prepaid card, hopefully that will be enough and they haven't stored my prior card info somewhere "just in case."
For your convenience, MoviePass will keep your account active. Just in case you change your mind!
I haven't been able to see anything with this in a week. Seems it's done for real this time.
I haven't been able to see anything with this in a week. Seems it's done for real this time.
You mean just in case they change their mind!
It's still mind boggling to me that they reactivated cancelled accounts with some BS reason.
I canceled about last week or so but did you guys get that fucking pointless email they sent out? The email appears in the inbox as "We're listening. We're learning. We're changing." When you open the email it's a picture of a dog and shitty dog puns. It's unbelievably dumb, bizarre...
Is it intentionally condescending? What is this company?
Is it intentionally condescending? What is this company?
You can try
https://moviepass.zendesk.com/hc/en-us/requests/new
Select Cancellation Request and in no uncertain terms tell them you want to cancel. Hopefully, you switched your payment method to a null card before you cancelled. If you didn't, you can at least show your bank the Zendesk e-mail when you have to file a chargeback.
Thank you. Hopefully it works. Moviepass was great while it lasted (I saw more movies in 1 year than I've seen in the past decade), but all good things must end.
Yeah my wife and I had a good laugh at that. I'm not really sure what's going on. Here's the email, for those curious:
Woof! I'm Chloe, the Director of Barketing at MoviePass. I'd like to explain why from time to time you may have had a "ruff" experience with us but it turns out that I'm a dog and I can't talk. What I do know is that I see these humans working like crazy to make MoviePass better and better for you as fast as possible. They are so grateful for your membership and support while they work it out. We're listening. We're learning. We're changing.
It's sort of surprising how much they failed.
If they simply managed to switch everyone over to the 3 movies a month without restriction or possibly (improved) movie schedule listI think they could have continued on. I am guessing the money situation is so bad that they can't even stand to keep the customers they do have. One of my subs is over this month and the other one next month. I have just been checking into whatever movieI want just to get a ticket. One of my accounts still has ticket verification and I have not submited a ticket for the last 3 movies and they haven't even kicked me off yet.
If they simply managed to switch everyone over to the 3 movies a month without restriction or possibly (improved) movie schedule listI think they could have continued on. I am guessing the money situation is so bad that they can't even stand to keep the customers they do have. One of my subs is over this month and the other one next month. I have just been checking into whatever movieI want just to get a ticket. One of my accounts still has ticket verification and I have not submited a ticket for the last 3 movies and they haven't even kicked me off yet.
The last movie I saw was Halloween on Oct 19, just a couple days after my cycle renewed on the 17th. Tonight when I tried to reserve an e-ticket for Overlord I was surprised to see the 'no more screenings available' message. I hadn't been paying close attention to Moviepass since there was nothing I wanted to see until this weekend and had no idea that e-ticketing for my nearby theater was removed around Oct 23 or 24.
I was already planning to cancel after seeing two movies this weekend. Comparing the "available movies" list and my former e-ticketing theater, at least I can see The Hate U Give on Monday. I'll do that then cancel, leaving my 3rd viewing for the month wasted. I'll also change my billing card to an emptied prepaid Visa before canceling.
Even if I had known about the newer wave of theaters removed from e-ticketing I don't think I'd have been able to check in for anything during the past 2-3 weeks due to the shit availability calendar. This is ironic because when I wrote the following post I was unaware that my go-to theater lost e-ticketing.
I was already planning to cancel after seeing two movies this weekend. Comparing the "available movies" list and my former e-ticketing theater, at least I can see The Hate U Give on Monday. I'll do that then cancel, leaving my 3rd viewing for the month wasted. I'll also change my billing card to an emptied prepaid Visa before canceling.
Even if I had known about the newer wave of theaters removed from e-ticketing I don't think I'd have been able to check in for anything during the past 2-3 weeks due to the shit availability calendar. This is ironic because when I wrote the following post I was unaware that my go-to theater lost e-ticketing.
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Moviepass will let me see an indie movie this weekend, that's it. I'm done. Going to cancel today. Was good while it lasted.
I guess I'll give Sinemia a try? Anyone using that and having issues? Edit: just checked Reddit and it seems things are, unsurprisingly, going extremely badly in Sinemia land also.
I guess I'll give Sinemia a try? Anyone using that and having issues? Edit: just checked Reddit and it seems things are, unsurprisingly, going extremely badly in Sinemia land also.
Reading y'all experiences cancelling, I'm glad I bought the yearly pass from Costco when I did.
It expires next month but I've gotten way too much value out of it so I don't mind.
It was a good run.
It expires next month but I've gotten way too much value out of it so I don't mind.
It was a good run.
Chloe has two weeks to fix this, or I'm out. They took away e-ticketing at the "close" theater to me (15 miles away), and they're doing their best to find the most obscure films possible so that you can't even check into one movie and go to another. Regal please!
Indeed. Please save us, Regal. I'd settle for Alamo too. I need something in addition to AMC.
Every few months I see this thread coming up and I do a quick read and it seems that the service might not last another week. On every opportunity it lasts, but with worse service. I wonder what is the rock bottom they can achieve with people still paying for it.
Welp, so much for seeing The Hate U Give this evening. It was showing in the app around noon, but as expected the showtimes disappeared around 4pm. I checked twitter around the same time and there were countless people complaining about the same thing.
I should have used my 2nd and 3rd viewings three weekends ago, at the beginning of my cycle. It was a gamble to wait any longer, but I was also busy and just didn't have many chances to go to a theater. The thing that bums me out the most is missing out on those extra reward points...
I guess I'm out by the end of this week.
I should have used my 2nd and 3rd viewings three weekends ago, at the beginning of my cycle. It was a gamble to wait any longer, but I was also busy and just didn't have many chances to go to a theater. The thing that bums me out the most is missing out on those extra reward points...
I guess I'm out by the end of this week.
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Alamo is beta testing a Season Pass program at their NYC location. Hopefully it will roll out to other locations soon. I had to abandon Moviepass for good when I couldn't find a single showing of anything at any theater within 30 miles of me. It was nice while it lasted.
Tempted by the Sinemia 30 movies/month package at $24 (in the KCMO area,) too...
Visit the Sinemia reddit for about 10 minutes and you'll be turned off of that.
Visit the Sinemia reddit for about 10 minutes and you'll be turned off of that.
Yikes! Thanks for the heads up.
A-List and waiting for Alamo, I guess, for now.
The last person to leave should turn out the lights. :p
I saw 100 movies during the first year of membership. E-ticketing made the experience really smooth. $10 for 3 movies was still a good deal but I had planned to cancel after my Oct - Nov cycle anyway, since there just isn't much I want to see in theaters in the next couple months. It was fun while it lasted.
Thanks, MoviePass!
I saw 100 movies during the first year of membership. E-ticketing made the experience really smooth. $10 for 3 movies was still a good deal but I had planned to cancel after my Oct - Nov cycle anyway, since there just isn't much I want to see in theaters in the next couple months. It was fun while it lasted.
Thanks, MoviePass!
When I left my house around 1pm I had about 5 movies to choose from. When I got the to Regal and 1:08, all the movies were gone. I contacted them about it and all they said was "Sorry, we promise big changes are coming."
I'll stick it out for one more month to see if it gets fixed.
I'll stick it out for one more month to see if it gets fixed.
This might not be interesting to anyone, but I'm an avid moviegoer, so I figured I'd share. I've seen 20 films since September 1st. 11 tickets were purchased either out of pocket, or using points. The other 9 were purchased using MoviePass. 5 of those check ins were for films I didn't want to see, but purchased a ticket for the film I did. The other 4 were normal check ins/purchases. Here's a breakdown.
__________________________
September
check in: Happytime Murders
watched: The Meg
check in: Assassination Nation
watched: Assassination Nation
check in: Operation Finale
watched: Christopher Robin
__________________________
October
check in: Hellfest
watched: Lizzie
check in: A Simple Favor
watched: Venom
check in: Halloween
watched: Halloween
__________________________
November
check in: The Old Man & the Gun
watched: The Old Man & the Gun
check in: Indivisible
watched: The Grinch
check in: Beautiful Boy
watched: Beautiful Boy
__________________________
I hate to game the system the way I am, but their service is pretty terrible about letting me see what I want, when I want. Most of the time there's either nothing available, or what is available, I don't want to see. This is the only way I can really get my money's worth. So as long as they don't do anything to stop me, I'm gonna continue with the service.
__________________________
September
check in: Happytime Murders
watched: The Meg
check in: Assassination Nation
watched: Assassination Nation
check in: Operation Finale
watched: Christopher Robin
__________________________
October
check in: Hellfest
watched: Lizzie
check in: A Simple Favor
watched: Venom
check in: Halloween
watched: Halloween
__________________________
November
check in: The Old Man & the Gun
watched: The Old Man & the Gun
check in: Indivisible
watched: The Grinch
check in: Beautiful Boy
watched: Beautiful Boy
__________________________
I hate to game the system the way I am, but their service is pretty terrible about letting me see what I want, when I want. Most of the time there's either nothing available, or what is available, I don't want to see. This is the only way I can really get my money's worth. So as long as they don't do anything to stop me, I'm gonna continue with the service.
I finally canceled my account. It's tough to even check in to another movie and see what you want because they make so few films available.
Yup. I cancelled as well. If I could even see one movie a month, I'd probably keep it (and tickets are cheaper than $10 for an indie here). I can't even get that out of them. I kept it to use as IndiePass in addition to A-List, but they've made that impossible.
Kinda sad, but fuck them.
Also not sad, because I'm sure I'll get charged for next month anyway.
Kinda sad, but fuck them.
Also not sad, because I'm sure I'll get charged for next month anyway.
Amazing to me that most movie chains in the US don't have their own "all you can eat" movie card in 2018. In the UK this has been a thing for about 15 years. £17.99 a month and I can watch any film I want from my local chain. I average about 10 movies a month so just £1.79 a film-ish.
Hope you guys get a better alternative soon.
Hope you guys get a better alternative soon.
Yep, it's pretty much done.
I was going to buy a few tickets just to get the Regal points but every time I log in - even early in the morning - there's no showings available.
I canceled through the app just a moment ago.
Fuck 'em.