So has anyone been banned while they do an investigation? The guy i talked to Friday said it would take up to 5 business days of him handing it off to the specialists team and tonight i was banned i got ahold of someone ASAP tonight and this is what i was told
SORRY IF I'M N9T SUPPOSE TO POST I JIST NEED INSIGHT please taking out names to make sure there is no issues.
-Sony Support Employee- (11/11/2019, 9:22:33 PM): ------ didn't just report the $0.00 for the change of the online ID but all the amounts in questions that were spent without your authorization, the reason why you've received the banned is because we really worry about your information your money. We're getting you back the $75.00 that were spent without your permission, we will remove the sub accounts that were added and will be providing you with an email including the details of the outcome.
Me (11/11/2019, 9:23:13 PM): so my account is only banned until then????
Me (11/11/2019, 9:23:20 PM): please tell me i get it back
-Sony Support Employee- (11/11/2019, 9:24:28 PM): The whole case will be handle by a specialist, we really care about you, and like I said, I have no words to thank you for being such a loyal customer for so many years. Now, since it was 5 business days since the first notice, it will by resolve by Friday, tops. It could be even before. And of course! You will get your account back. All I need from your is your patience, I will leave a note about your contact today.
So what is the likelyhood of me getting it back? After all the horror stories I just worry.