If you're within the return period and they won't take it back because of the screen, make up a reason for returning it that they couldn't possibly verify. Like say it turns itself off after using it for an hour.
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New regular Switch model with upgraded battery life announced! Same price, launches end of August (Old model: 2.5-6.5 hours, New model: 4.5-9.0 hours)
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has there been any video showing if running games on the new model improves performance in any way?
edit: nvm gamexplain has a bunch of videos.
edit: nvm gamexplain has a bunch of videos.
Your eyes will adjust to it and it probably is more accurate than the cool temperature on launch units. My TV is set to Warm 2 and I enable true tone on all of my Apple devices.
So after much consideration, think I'll bite today since EB offers a good trade-in value. I'll be traveling soon so that extra battery life will surely be handy.
Edit: Haven't see this posted, these guys actually measured the brightness and color temperature between the old and new units. The new screen seems to be better after all.
Brightness:
Old: 291 Nits
New: 318
Temp:
Old: 7200 Kelvin
New: 6757
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Anybody know if this model has that sharpo glass or w/e for the screen?
Also... I went to my local target and saw they had both Switch models. What confused me is that the models on the left with a white background had the pricetag of $299 (fair enough), but the updated models with the red background box art were priced at $399. I didn't see any game deals attached. I was like WTF. And this is the U.S. I wonder if anyone else has seen this? I did take a pic. Do I need to Upload it to another site? Wish I could do it straight from my phone
Also... I went to my local target and saw they had both Switch models. What confused me is that the models on the left with a white background had the pricetag of $299 (fair enough), but the updated models with the red background box art were priced at $399. I didn't see any game deals attached. I was like WTF. And this is the U.S. I wonder if anyone else has seen this? I did take a pic. Do I need to Upload it to another site? Wish I could do it straight from my phone
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So, as expected, the old screens were too blue rather than this one being too yellow.
Anyone put off by the new colour temperature should just get used to it, it's closer to 6500k, which is the reference point used for calibrating video content.
Always frustrates me when people complain about "piss filters" because they're used to looking at garbage uncalibrated screens.
Worth mentioning that 6500 is like the target used in professional environments. So this lower value of the revised Switch makes it more colour accurate and that the old Switch lean towards being too cool.
I don't see anything overly "yellow" or warm with my new switch screen. It just looks really good.
I'd love to see this pic. I use imgur. Install the app on your phone and you can post it pretty quick.
Managed to track one down at Gamestop just now. I was going to replace this one with my current unit.
I just got home and this thing seems defective. The left joycon hinge is very loose when snapped in. The controller wobbles around, while my old unit's cons are snug and secure.
Am I fucked? Does GameStop even accept returns for opened products? I don't want to seem like an asshole going back there like an hour after I get it and say it seems defective. They'll probably think I'm scamming them. Lol.
I just got home and this thing seems defective. The left joycon hinge is very loose when snapped in. The controller wobbles around, while my old unit's cons are snug and secure.
Am I fucked? Does GameStop even accept returns for opened products? I don't want to seem like an asshole going back there like an hour after I get it and say it seems defective. They'll probably think I'm scamming them. Lol.
You're not the first person here to complain about the loose fitting joycon, hmm. Now I'm a little hesitant to upgrade mine lol
Just got back from Gamestop and they pretty me told me in polite terms to go fuck myself and there's nothing they can do about it. Since the console is "opened" it cannot be returned and I did not purchase the GameStop warranty (lol). They brought out two other Switches and said it felt the same to them. "All 2.0 Switches are like that. You'll just have to contact Nintendo.", one said. I can clearly tell the difference. The left joycon hinge is super loose.
I think I'm just going to see if Nintendo can do anything about it and if not, I'll just sell it at a loss to get some my money back. What a great way to dampen my day. I'm stuck with a $300 paperweight now per say. Lol.
I'd wait and get it on Amazon. They accept returns no questions asked. This was just dumb excitement on my part since I thought a better battery was perfect for the Switch. Now I'm just out $300 for an inferior Switch.
I think I'm just going to see if Nintendo can do anything about it and if not, I'll just sell it at a loss to get some my money back. What a great way to dampen my day. I'm stuck with a $300 paperweight now per say. Lol.
I'd wait and get it on Amazon. They accept returns no questions asked. This was just dumb excitement on my part since I thought a better battery was perfect for the Switch. Now I'm just out $300 for an inferior Switch.
I figured. I'll just contact Nintendo and see if they can do anything.
If it's not too expensive, I'll send it in. Not a huge loss. If they won't do anything or it's like $100+, I guess I just got a pair of Red/Blue joycons for an extra $220 premium. Lol.
From my experiences with the wobbly joycons, it's been the fault of the joycon and not the main console. Have you tried fitting your old joycons into it? It sucks either way that they would exchange it though.
I can't even figure out Nintendo's site for this. They just link a bunch of unrelated articles and it stalls you in the contact/repair process until you pick an article (with very related stuff like how to connect a Let's Go pokeball to my Switch).
This will be an expensive lesson. Lol. I shouldn't have expected anything less from GameStop and Nintendo with this. GameStop is GameStop and the Switch in general feels like a cheap piece of hardware quality wise from the last two years of owning it. I just assumed Nintendo would've ironed out the hardware bugs two years in. I guess not.
Nope. This was one of the first things I checked. I swapped over my black cons to the new Switch and both left pairs are wobbly. I even put the new red/blue ones on my old Switch and they fit perfectly.
I don't really understand what's wrong. Both hinges look identical. There's no sign of damage or anything.
This will be an expensive lesson. Lol. I shouldn't have expected anything less from GameStop and Nintendo with this. GameStop is GameStop and the Switch in general feels like a cheap piece of hardware quality wise from the last two years of owning it. I just assumed Nintendo would've ironed out the hardware bugs two years in. I guess not.
Nope. This was one of the first things I checked. I swapped over my black cons to the new Switch and both left pairs are wobbly. I even put the new red/blue ones on my old Switch and they fit perfectly.
I don't really understand what's wrong. Both hinges look identical. There's no sign of damage or anything.
I've found out that you have to call them. Even then, good luck. I have a screen with a shit ton of dust behind the screen that glows when the screen is in a dark scene. According to them, that doesn't affect the gameplay and isn't covered lmao. Absolute garbage customer service.
And I too made the mistake of purchasing from Gamestop. They wouldn't take it back either, claiming he couldn't see it. Now, I'm stuck with a $330 Switch with a screen that looks like crap.
I assume this will be the same thing that happens to me then. It's playable, but the left side of the console just creaks/wobbles when you hold it or even click in the sticks. It feels so cheap. I'll just stick with my Switch that feels fine to play but the battery is trash. I'm sorry about your issue. That's way worse than mine. :(
I might as well just set up the eBay page right now. Hell, I might even sell it for $150 to $200. At least I'll get some money back.
For what it's with you can get $200 cash at GameStop through the 11th (tomorrow)
I hope you get it sorted because having your new toy be not as good as the one you already own really sucks. If you end up having to keep it (hopefully you won't need to) try putting electric tape on the sides to make it tighter I've seen people do that with loose joycons.
I bought mine through target this time and returned it just now for a refund because of a dead pixel. They didn't even ask what was wrong with it or anything. Best Buy is very good with with returns too so I'd recommend those two if you have one close by for your future purchases.
Wait really? I'm not seeing anything about this on their website. Is this for the US? So I could get $200 cash tomorrow until the end of the day? Do I need their silly Power Up subscription for this? I'd probably just do this then. Fuck it. I'll eat the $100. Lol. I'll just go to the other Gamestop across town for it so I don't get dirty looks.
A $100 mistake. Damn. Not how I expected today to go.
EDIT: I'm only seeing articles/posts from October 2018 for getting $200 cash towards trading in a Switch for a new Switch. Lol.
Yeah. I went to Target first and they didn't have anything. Damn. Thanks for the advice.
Oh man. You guys are lifesavers. This will save me a ton of time and shipping money trying to sell it on the internet. Thank you for this information!
Buying a console from Gamestop and then selling it less than 24 hours back to Gamestop for less than I paid for.
God I have the worst luck. I'll probably get in there tomorrow, they'll magically notice the loose hinge and won't accept the trade in now. Lol.
How loose is this joycon? It's not worth trading in your new unit to them just to rebuy another one.Oh man. You guys are lifesavers. This will save me a ton of time and shipping money trying to sell it on the internet. Thank you for this information!
Buying a console from Gamestop and then selling it less than 24 hours back to Gamestop for less than I paid for.
God I have the worst luck. I'll probably get in there tomorrow, they'll magically notice the loose hinge and won't accept the trade in now. Lol.
Moderately loose. Enough to be distracting. You can pop up the entire joycon by applying light pressure under it. No need to press the back button to release the latch. The joycon is very loose even when it's "locked" into place. It just feels very uncomfortable/cheap to hold and that's all I'll be doing since I play exclusively in handheld mode. You can instantly notice the difference when holding my launch Switch and this one. I thought about trying tape/vinyl in-between the joy con and the hinge like a lot of youtube videos suggest but what's the point when it's a brand new console? I shouldn't need to do that. It's already an inferior product than my Switch I got two years ago. That's ridiculous.
I won't be buying a new Switch. I'll just keep the money. It seems silly, but I'd rather eat $100 than $300 since that seems to be my only option right now. Gamestop won't refund me. Nintendo most likely won't fix the issue. My only option is to sell it for a loss or keep an inferior product and live with it. I'll take the cash.
That would probably work out best for you. By their own policy they would have to accept your return if them admit the console is defective.
Take a look at this video to see how others have fixed their loose joycon issues: https://youtu.be/GhtTQ2LHEl0.
Hope you sort this out and don't reward Gamestop with their shitty service by selling back your console at a discount. If you do sell it, you could likely get it for close to MSRP selling on craigslist or your local alternative.
I could try this tomorrow first. I just assumed if one store wouldn't accept it, the other wouldn't as well. The employee said that new consoles can't be returned if they are open ("It's our policy and on the receipt") and neither of them would admit the console seemed defective. Both said it was completely normal. They both seemed very nervous so I think they were just blowing smoke up my ass and didn't want to process a return.
Craigslist seems like a major hassle for me to set up a meeting place or shipping it out. Who is going to want a console for near full price that seems to be defective though?
It sucks "rewarding" Gamestop, but I feel like my hands are tied. I just want to get this mistake over with.
User Banned (3 Days): Encouraging Fraud
Maybe buy another one from Gamestop and just swap the dock and stuff over to the box with the Switch you want to return?
Since there is no seal on the box they cant prove you opened it if everything looks brand new.
Since there is no seal on the box they cant prove you opened it if everything looks brand new.
There wasn't really a hard release date, it's just a thing where at some point new shipments will switch over to the new model. At least around here (Northeast US) GameStops seem to be getting them already, but the one Best Buy I checked in before finally finding one hasn't gotten any yet.
Am I the only one irrationally bothered by calling the Joy-Con rail a hinge lol
Like, it shouldn't really bother me and I know exactly what you mean, but hinges rotate my dude
Like, it shouldn't really bother me and I know exactly what you mean, but hinges rotate my dude
Thanks for the info, thought this was going to be a hard release date, looks like I gotta go looking out in the wild now lol
I seriously thought about doing this but was sure I'd get caught due to smudges/fingerprints on the console (even if I tried to clean it). Just go in and say I didn't need it anymore. I didn't want to risk it. I thought they might think I was like swapping it out or something if I came back like an hour later. Lol.
Sorry. Latches? I don't know what to call them. Lol.
I think it's time to close this thread when people are advocating for fraud
Go to another store, that's good advice. Because those guys are trying to push you around. It doesn't matter if the console is open or not. You can exchange it for another one, per their policy-- which you should point them to:
- Opened new merchandise (including tablets) = identical exchange within 30 days of purchase.
Don't let Gamestop win.
Gamestop is the one frauding people if they won't exchange an obviously defective console.
The long part is a rail, the locking part is a latch. But I'm just being pedantic lol
Also you weren't kidding about Nintendo's site, it also did not always used to be this confusing.
It legit seems you can't set up a repair for an undefined issue without calling. Ridiculous that there's no 'other' option.
Local Walmart just got an entire shipment in. 20 shiny red switch boxes sitting next to two of the older model ones.
Why would anyone purposely shop at GameStop if their return policy is so anti consumer? Shop at Target where they let you return anything for any reason.
um no because this thread isn't just about buying a switch from a particular store and giving advice on a particular scenario.
a lot of people don't know, and/or they don't think anything will go wrong with the purchase. How many employees specifically tell shoppers abou their return policy vs them looking at the receipt and reading it?
a lot of people don't know, and/or they don't think anything will go wrong with the purchase. How many employees specifically tell shoppers abou their return policy vs them looking at the receipt and reading it?
Yea the left hinge on my new Switch is a bit loose as well. Tested it with a separate new pair of Joy-Con.
On the old Switch the Joy-Con would end up loosening up anyway, but when I'd put in new ones it would be fine again. But now it's just loose from the system itself lol. Whatever, they all end up loose regardless.
On the old Switch the Joy-Con would end up loosening up anyway, but when I'd put in new ones it would be fine again. But now it's just loose from the system itself lol. Whatever, they all end up loose regardless.
I understand being upset etc but unless I missed one of your responses, it seems you keep ignoring the suggestions mentioning there may be a fix for this (?) You still have time to try it and see if it resolves the issue.
Amazon still doesn't have these in stock even though the old models are only being sold by non amazon sellers
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