the op is basically about general therapeutic techniques. non-judgemental listening, open ended questions, socratic questioning, validation...
these things work. they're why therapy works. imagine going to a psychologist and hearing them say "your views and beliefs are stupid and you just need to stop thinking that way". you would a) feel incredibly hurt and more entrenched in your beliefs than ever and b) never talk to a psychologist again.
the thing, though, is that psychologists are trained to not absorb too much of our clients' thoughts and feelings. we have to practice self care constantly to prevent burnout. we have to balance being genuinely empathetic with having enough distance to be objective. also we literally get paid to do it.
that's hard and it's not something you can just ask your everyday person to do for people who espouse extremely toxic views. i wouldn't expect it from anybody. i wouldn't ask a minority to sit down for a cup of tea with someone who believes in eugenics. it's not fair and it wouldn't be effective in any way. that's not to say that i don't think we could all be a little more empathetic and loving towards each other, but it shouldn't be the victim's responsibility to take that burden on themselves.
i think the answer lies in the generalisation of counselling and therapy for all people, starting early. teach kids in schools how to be empathetic, how to be good listeners, how to be non judgemental towards themselves, how to catch their thoughts and feelings, how to love themselves. it's harder to be radicalised if you have the meta cognitive ability to recognise patterns in your own thinking.
