Nintendo NA: We are unable to guarantee cloud saves will be retained after canceling

Oct 25, 2017
Not sure if this has already been posted, can't find anything on it?
Q. After my Nintendo Switch Online subscription expires, will my Save Data Cloud files and Nintendo Entertainment System – Nintendo Switch Online save data be erased?

A. Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership. Nintendo Entertainment System – Nintendo Switch Online also uses the Save Data Cloud, so the same applies. However, if you keep the Nintendo Entertainment System – Nintendo Switch Online save data saved locally on your Nintendo Switch console, then you can use it again if you purchase another membership.
So to keep your saves you have to keep your subscription up and running.

This is a stark comparison to Sony who keep your Cloud Saves for at least 6 months after your PS+ subscription lapses and Microsoft who offer free Cloud Saves to everyone regardless of subscription status.


Update from Nintendo NA Support Page.

Is my save data retained if I cancel my Nintendo Switch Online membership?
We are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended. However, you can continue to use the save data that is saved to your system memory.
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Oct 25, 2017
No way to locally back up your save games without hacking.
Need to pay for cloud saves.
Cloud saves are lost if you ever let your subscription end.

What a fucking joke of an offering. At least hacking is a thing, thanks Nvidia for the exploit.
Oct 25, 2017
Good Job Nintendo you are killing it with your online service

Yes this is sarcasm.

And you guys said it "wasn't as bad as we feared".
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Community Resettler
Oct 25, 2017
This entire thing is a fucking farce. What the hell is wrong with Nintendo?

It's making me seriously reconsider getting a Switch next tax season.
Apr 1, 2018
that's really pointless for some people atleast Sony keep it for half a year and MS didn't put it behind a pay wall....
Nov 11, 2017
Eh, it's not as if they cant reevaluate this and add some gap time.

The price point is so low the amount I give a shit about this is also low.

Lots of leeway for them to address things.
Oct 25, 2017
So if your card expired that you would normally use to renew your subscription, for example, they won't give you a grace period? And you still can't do offline backups to an SD card or flash drive?
Dec 28, 2017
Wait, they erase your saves if your sub drops? Yeesh. Is there a way to back up saves just in case?
They're still saved locally on your Switch
Basically don't break your Switch and let your subscription lapse at the same time and you should be good
Oct 26, 2017
Once you transfer save data to the cloud service, Nintendo gets to hold it hostage for as long as you continue to pay.
I suppose you could always transfer the saves back, but that just defeats the purpose.

Baffling. Truly baffling.
Jun 24, 2018
Well this continues to be shitty. I mean, i'll have to put up with it because I regularly play my games online, and don't want to lose that feature, but in no way is it justified for Nintendo (or any of the 3 imo) to make you pay to play games online, no matter how many "perks" they throw at you.
Oct 25, 2017
I already lost my saves twice on Switch because of how shit they are at everything besides games, so I guess I'm used to this by now