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Nintendo NA: We are unable to guarantee cloud saves will be retained after canceling
- Thread starter Gradon
- Start date
Rewrite this post after you reread the thread and realize you weren't talking about what we are talking about.
I think NBA 2k has a 5gb save file. 5gb with only 32gb on the console is not good!!
No, I will regret having bought a system that doesn't let me backup my saves properly if I lose them. What I won't regret is not paying for the shittiest of services ever.
Maybe it's 2 different translations from the Japanese? Deleting data and not guaranteeing data is a pretty important distinction.
The mod edit title doesn't agree with Nintendo NA's statement at all. In fact their statement says almost the exact opposite.
Even if you changed that "M" to a "B" it would still be undervalued...
I think there's a stark difference between "data cannot be kept" and "data gets immediately deleted". I work for a company that sells a SaaS package and we have multiple warnings about certain types of data being removed once deleted. However, the actual purge takes place at the beginning of every moth, so it's not immediate.
Personally, I don't think the FAQ is clear as to when data gets erased. That said, it certainly doesn't seem to say it gets erased form online storage immediately.
Am I missing something? The NA FAQ does not contradict the UK FAQ at all, I'm not sure why everyone is bringing it up as a contradiction to the UK's answer.
After my Nintendo Switch Online subscription expires, will my Save Data Cloud files and Nintendo Entertainment System – Nintendo Switch Online save data be erased?
UK FAQ:
Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership.
NA FAQ:
Save data stored via the Save Data Cloud backup is available for as long as you have an active Nintendo Switch Online membership.
After my Nintendo Switch Online subscription expires, will my Save Data Cloud files and Nintendo Entertainment System – Nintendo Switch Online save data be erased?
UK FAQ:
Save data stored with Save Data Cloud cannot be kept outside of the duration of your Nintendo Switch Online membership.
NA FAQ:
Save data stored via the Save Data Cloud backup is available for as long as you have an active Nintendo Switch Online membership.
Yes I can read, thank you.
- We are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended.
- Cloud Saves are retained for an extended period after your subscription expires
Those are not the same thing. It is complete misinformation to claim otherwise, and the mod who edited the title to spread misinformation needs to do better.
Damn. That's definitely more straightforward. It does technically fall in line with the FAQ response OP is based on too.
Save Data cannot be accessed once you sub lapses, but there's no wording about them immediately erasing it either.
But why edit it as if it's clear thing Nintendo said "seemingly" two different things on the same issue...they ned to comment on it to clear it up
Edit: words
.....
you people just want to be right on your freaking overeaction
I didn't edit, there is clearly some conflicting messages here and maybe the thread title could allude to that.
I don't see a big difference. In both cases an extended amount of period will have passed, but it's unclear how long this period is.
Welp, the Direct obviously didn't serve its purpose very well if there is still confusion over how the online works.
Hey dude, don't suppose you could explain how this works then? I had a quick google but couldn't see anything that didn't require home brew.
As for "gimme, gimme, gimme", being able to locally back up saves has been a standard feature for a few generations now - you could back saves up to SD cards on Wii, Wii U, and most 3DS games, and it's hard to argue that it hasn't been dropped just so they can sell their online subscription service with cloud saves.
Yea that's what I meant we need them (Nintendo) to comment on it, I'm not blaming you lol
Do people actually read what they're posting? It says here:
Additionally, we are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended.
I don't appreciate people insinuating I refused to update the OP to cause a shitstorm. I've just finished work, I would've updated the OP when home. (Which I will do later).
Regardless, what I posted was not incorrect given the information from Nintendo UK.
Their FAQ clearly says they do not exist outside of the subscription period.
There is a clear discrepancy between Nintendo US and Nintendo UK's messaging.
Regardless, what I posted was not incorrect given the information from Nintendo UK.
Their FAQ clearly says they do not exist outside of the subscription period.
There is a clear discrepancy between Nintendo US and Nintendo UK's messaging.
It is incorrect it needs to be fixed. It has nothing to do with an overreaction.
Mods need to take responsibility.
Title edit doesn't make sense, but I don't see where Nintendo said two different things. One statement says that you cannot access cloud backup data once your subscription lapses, the other says that they don't promise the data will be retained for an extended period of time after you lapse.
So you're saying Nintendo claim save data backup won't be deleted until after an extended amount of time? Wow, I can also read!
No need to because I've addressed the outrage in this thread, which is the expectation of cloud saves still being present with an expired subscription.
Yeah, the title is correct. The problem is we don't know what an extended period of time means.
Ugh now the title is worse. NA said there was some unknown amount of extended time, after which cloud saves would be deleted.
Whichever mod made the edit needs to come out. It's ridiculous that this website doesn't tell users which mod made a mod edit.
In any case, I'd probably set the title OP to "Nintendo NA: 'cannot guarantee' saves are retained after subscription ends". Doesn't mean they are deleted, but it doesn't mean they are kept either.
In any case, I'd probably set the title OP to "Nintendo NA: 'cannot guarantee' saves are retained after subscription ends". Doesn't mean they are deleted, but it doesn't mean they are kept either.
For those curious about Nintendo (NCL)'s answer to this question:
This seems pretty standard fare. They don't actively toss your data, but they also don't actively protect it.
This seems pretty standard fare. They don't actively toss your data, but they also don't actively protect it.
I think they really could be more clear. "We are unable to guarantee that cloud save data will be retained after an extended period of time from when your membership is ended.". They are really unable to guarantee 100% that you won't lose your data even if you continue to pay. Very unlikely, but I'm sure it's not impossible that Nintendo storage gets FUBAR. So I understand why they can legally promise that they are going to keep my data forever, no matter what. But something like "After 6 months since your membership is ended, we will move your data to a less safe, cheaper storage and we will be unable to guarantee that it will be available once you choose to renewal your membership", would be more reassuring and useful.
1: I did the current one and edited the OP
2: Y'all need to chill
3: The wording on this is hella vague and it made editing the title harder since 'extended period of time' wouldn't fit
