The contention is "after an extended period of time". The implication there being it is stored for an extended period of time.
Hopefully we can get clarification on what that period is. For Sony it's 6 months.
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Nintendo NA: We are unable to guarantee cloud saves will be retained after canceling
- Thread starter Gradon
- Start date
Hopefully we can get clarification on what that period is. For Sony it's 6 months.
I'm glad that common sense prevailed at Nintendo. It would be kind of insane from a customer standpoint, and a server standpoint to purge that data every time a subscription lapses. It's much easier from a data management standpoint to do a purge maybe once a month for all data that is older than X weeks/months without a sub.
You mean the part where it says "We are unable to guarantee"? That part isnt in the OP is it?
Golly Gee Wilikers, I guess I'm better at reading and being condesending than you! Strange isnt it?
However, I'd also say that "unable to guarantee" =/= "will be deleted". The FAQ is really vague and whilst they should probably update it and make it clearer, they probably won't.
Thread title is better, but the NA support page is still pretty clear we're not talking about a day 1 delete, but rather after an extended period of time. UK was more unclear here though. Optimally Nintendo verifies it more properly.
Yup, there's going to be some sort of CRON jobs running on the servers that automatically take care of checking and handling subscription status and stored saves. Guess those are kicking in at different times on different servers so that it's impossible for them to give a reliable timeframe until saves are removed after subscription ends.
That's the rub right there, we don't know how it works.
If it works like you say (a scheduled job per month to clear out saves of lapsed service accounts) and your lapse happens at an inopportune time, your cloud saves could be nuked darn near instantaneously.
In reality\practice most people are probably not going to experience this, but it's possible.
The grace period, if any, needs to be very clearly defined and communicated. As it stands right now the communicated grace period is 0.
For me it sounds that they have timely server cleanups of data that is not from subscribers , which means that could be 1 day after your subscription ends or 2 weeks.
Thanks, but I'm not quite sure I understand the concept of "chill"
Kidding, kidding
Well in the end both aren't telling the full story. I sympathize that it's hard to properly explain the situation in a title, though.
I'd argue that the communicated grace period right now is "?".
I mean, this was mostly in response to the thread title that wasn't correct at all previously. You can read the quote in a way that implies it will be kept for an extended time and then who knows what will happen, the other FAQs imply that it's only during the subscription period. Confusing stuff, I hope Nintendo can clarify.
Well the first post I read from you was your third. I don't know why you decided to get whiny and obtuse there but I can see now from your post history you actually get it but decided to lash out for some reason
I'm hittin' thread title limits here fam
It just ain't gonna be what you want
No idea, it could be lazy cleanup too, and only recover storage when needed for new saves from paying customers. Either way, I wouldn't expect them to guarantee the safety of my data if I'm not paying them to do so.
dont worry fam, i still got them locally on my switch, go ahead delete them
But they weren't a service they were a product. They are different things
Hey, you did a good job. In the end the issue here is a disreprancy in Nintendo support messages and the fact ERA users refuse to read more than the title.
Yeah, that's what I'm kinda hoping too. Poor reception leads them to make it a more tantalizing service.
Here's a tip... you still don't have to!
Even if you pay for the service, THEY ARE KEEPING THEM! They just can't guarantee they'll keep them if you quit the service! Well, hey, if I'm not paying, why should they? I'm not paying!
This thread is insanity. It's a clear sign of the wacko endtimes that began in 2016. I expect nukes to drop any day now. Good Lord.
Yeah, I just saw that. I have no idea how to make it better than. Maybe replace cancelling with "ext time"? But then you don't have cancel. Sigh.
"20 year old consoles didn't have proper methods of backing up data for free, why Nintendo should? "
both were A MUST to save files. and prone to failure, yet people put up with it.
Neither are USB sticks or hard drives today. Which are still an option if you want a local backup of saves on non-Nintendo devices, by the way.
Nearly all modern devices do better with providing services, rather than physical products, to overcome the problems of systems nearly 20 years old already. Of these services, Nintendo's is the worst.
If only tech and companies made proper advances in that matter in the last 15 years...
What stupid "whatabautism"
Well no Nintendo's online service isn't prone to failure or it shouldn't be . Like my copy of Space Jam and my Amazon copy of Space Jam are still Space Jam and movies but they're completely two different things.
The difference is that this is a service.
For example, I dont get mad if I mess up my shoes when I am cleaning them, but If I pay you to clean my shoes and you mess them up without any way of reimbursing me then we will have to fight (In court).You shouldnt be taking money if you dont know what you are doing, and by that same token, I shouldnt be giving you money if you dont know what you are doing.
Looking at this mess and determining if Nintendo knows what they are doing is the fun part.
But you do know what they're doing while you pay for the service, it's just unclear as to what happens when you stop paying for it. I definitely understand the want for clarification here, but I also think its worth acknowledging how granular we're getting.
