Curious to know if someone has had the same problem I just did with Nintendo Eshop.
I'm using the brazilian eshop, fyi. I bought Mario Kart and they didn't send me the download code via e-mail, even though my credit card already sent me a message approving the purchase.
Mind you that the brazilian eshop doesn't give you the option of automatically downloading from the Switch, so I need the code to download the game.
The brazilian account doesn't show me my transaction history as well, making it difficult for me to see if something went wrong with the purchase.
I already contacted Nintendo Support, but it's been 3 hours and no response.
Should I wait more? Is it normal for them to take a while to send the download code? Should I call my credit card and cancel the purchase?
I'm using the brazilian eshop, fyi. I bought Mario Kart and they didn't send me the download code via e-mail, even though my credit card already sent me a message approving the purchase.
Mind you that the brazilian eshop doesn't give you the option of automatically downloading from the Switch, so I need the code to download the game.
The brazilian account doesn't show me my transaction history as well, making it difficult for me to see if something went wrong with the purchase.
I already contacted Nintendo Support, but it's been 3 hours and no response.
Should I wait more? Is it normal for them to take a while to send the download code? Should I call my credit card and cancel the purchase?