Is it abuse if it is within the rules? Doubtful. Steam rules say you cannot use it to rent games. But GOGs? Sorta sounds like I could use GOG to rent games now lol.
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PC Gaming ERA | February 2020 - Tonight, imma fight, till my combo comes out right
- Thread starter Uzzy
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GOG explicitly says that they still have the option to ban you from refunds if you are exploiting it. If you use GOG to "rent" games, you are just basically pirating a game that is already DRM free, taking an extra step to try and not feel the guilt.
GOG should have gone with 30 days and 3 hours played, something like that. Still very generous. And more importantly, consistent. Buyers needn't worry that their request may be denied because other others abused things. Devs would know people aren't finishing their games then getting full refunds. GOG wouldn't need to review and police requests or complaints about denied refunds. And it would still be a better return policy than most or all their competitors.
Hours played have 0 value on GOG because the important part is download. Once you download a DRM free version of the game, the hours played are meaningless (as you can just refund).
There is a reason the previous refund policy of GOG was tied to download.
14 days and not downloaded is the typical return policy because that's EU law, and aside from playing time maybe complicating things, many companies don't feel the need to offer more than the legal requirement.
What I'm saying is, I don't know if a refund is guaranteed. They "reserve the right to refuse refunds". If other people abuse it, that might impact the success of a refund request by someone else. There's a lack of consistency there.
Managed to solve five mysteries, got five keys, entered the lighthouse, climbed up...my mind snapped. Fuck this game honestly. I feel it depends too much from RNG, if you get screwed from the start with the gods (like the one preventing you from healing with the bath) you should just reroll and start from scratch because there's no way you'll manage to proceed. And this happens way too often in the game, it feels like everything is out of your control.
The "right to refuse refunds" is always handled on a per user basis (as that user is the one exploiting it). It means that if a user is exploiting refunds, he is the one getting the stick, not everybody else.
If you are such a little shit you are of the "beat games and refund" train of thought, there's no way you are not just going to pirate something and save yourself the time and money. These are GoG games, they are on torrent sites within moments. Why bother risking an account, money, and time for it if your end game is free games?
What would the new policy allow that was not previously possible for pirates? Like, one guy will buy the game, then download it and refund it, and finally upload the build to a pirate repository so that his fellow pirates can enjoy it. This can happen, as long as there exists a refund policy. Nothing new. Even if there is no refund policy, it would also be possible for someone to buy the game, and share it nevertheless, because the build is DRM-free anyway and one does not risk anything by sharing.
So, what else? Are devs seriously afraid that people who do not pirate games would buy the game, play it to completion and ask for a refund? GOG is not like Steam: there is no trading card, you don't get anything besides the game, right? Or would it be to review-bomb a game, or to unlock achievements? Are there some people so afraid of their government that they are not going to pirate a game, but would gladly go through the hassle of abusing a store policy to "legally" borrow a DRM-free version of a game just so that they could unlock achievements? How many such people are there?
Really, it seems like a non-issue.
So, what else? Are devs seriously afraid that people who do not pirate games would buy the game, play it to completion and ask for a refund? GOG is not like Steam: there is no trading card, you don't get anything besides the game, right? Or would it be to review-bomb a game, or to unlock achievements? Are there some people so afraid of their government that they are not going to pirate a game, but would gladly go through the hassle of abusing a store policy to "legally" borrow a DRM-free version of a game just so that they could unlock achievements? How many such people are there?
Really, it seems like a non-issue.
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It is a non-issue, like you say those intent on pirating will find a way to either.
I have not read that but I did read this and that is pretty powerful language. Also, pirating? Really? No.
I mean, your plan was to buy a game, play it and finish it in 30 days and then ask for a refund so that you get back the money you bought the game for. That is not renting the game, as you get back all the money.
Edit: about the exploit part:
GOG Voluntary Refund Policy
How does your updated Voluntary Refund Policy work?The updated policy lets you refund a product up to 30 days after purchase, even if it was downloaded, launched, and played. Yes, you read that cor...
It is a very strange user agreement that does not reflect really at all what they are claiming it is. It is arguably false or misleading advertisement to say you can refund any game up to 30 days, that's it, but according to the user agreement that is not it at all.
Someone takes the hit on transaction fees, you could buy and refund to make pubs/gog lose money.
As long as you are operating with good faith they accept any refund up to 30 days. You dont see a ton of asterisks in these kind of advertisements because everyone understands that these agreements are valid as long as both parts act in good faith.
And yes, playing through all your games in a month only to refund them and get 100% of the money back is not acting in good faith in GOGs (or any store) eyes.
Right. Valve usually refunds the money to the Steam Wallet. GOG could introduce a GOG Wallet, and that would fix this issue.
I would point out there is no intent examination at all since the blog post literally says that's it. Does not say anything about the game being broken or whatever reason why you might be returning it. That's it? Well, no. Not even close.
As you can see it has to be a significant technical issue, which is largely undefined but vaguely alluded to as major show stopper that prevents you from finishing it (whatever that really means), and you have to give them a reasonable time period (another vaguely defined factor) to resolve the issue. Just to review the news post on their site...
I think it is clear a reasonable consumer is mislead based on that statement... easily.
Seems Amazon coming with all their games.
Thats the old methodology, the newest one (which I linked before!):
GOG Voluntary Refund Policy
How does your updated Voluntary Refund Policy work?The updated policy lets you refund a product up to 30 days after purchase, even if it was downloaded, launched, and played. Yes, you read that cor...
Both clearly point that the game not working is only one of those things.
Seems Amazon coming with all their games.
Thats the old methodology, the newest one (which I linked before!):
GOG Voluntary Refund Policy
How does your updated Voluntary Refund Policy work?The updated policy lets you refund a product up to 30 days after purchase, even if it was downloaded, launched, and played. Yes, you read that cor...support.gog.com
That is not the user agreement. That is just an article. Click the actual user agreement link found at the bottom of that article.
here:
GOG User Agreement
Hello, GOG user! We hope you have a great time playing games and doing other cool things via GOG.COM and GOG Galaxy. We've put a lot of work into building GOG.COM and GOG Galaxy and as a result we ...
That is not the user agreement. That is just an article. Click the actual user agreement link found at the bottom of that article.
here:
GOG User Agreement
Hello, GOG user! We hope you have a great time playing games and doing other cool things via GOG.COM and GOG Galaxy. We've put a lot of work into building GOG.COM and GOG Galaxy and as a result we ...
As I said (and Mad pointed out), that was the old version.WIld guess but, pretty sure it's out of date
The other thing I was refering (losing your right to refund after downloading) was:
Which part are you referring to? Their policy update on the site says they reserve the right to refuse refund, and their user agreement you linked says you have 30 days to request a refund.I think it is clear a reasonable consumer is mislead based on that statement... easily.
That is not the user agreement. That is just an article. Click the actual user agreement link found at the bottom of that article.
here:
GOG User Agreement
Hello, GOG user! We hope you have a great time playing games and doing other cool things via GOG.COM and GOG Galaxy. We've put a lot of work into building GOG.COM and GOG Galaxy and as a result we ...
It does not matter when it states it was last updated. It could state it was last updated in 1999 and it would still be the user agreement. It is the controlling user agreement as far as any consumer can tell. It is linked to via the news post -> and the article.
And if you take a moment and look at it for a minute... last updated... 26th of February.... 2019... likely because they simply put 2019 as an accident when they meant 2020. Not that THAT matters even a smidge. Just sloppy work lol
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Forgot to address the final sale thing. So you are saying this must be the old version because it is saying you cannot refund after downloading/playing/etc.? Well, no that paragraph does not say that. Please read the second sentence in the paragraph: Once either of those happens, you no longer will have any return, exchange or refund options unless you have technical issues covered by paragraph (c) above.
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Or they just havent updated the User Agrement yet...
We’re updating our User Agreement and Privacy Policy - GOG.com
Download the best games on Windows & Mac. A vast selection of titles, DRM-free, with free goodies, and lots of pure customer love.
(Dated 26th Feb 2019)
As I said, that agreement is using the old rules. I know them well.
Kinda yeah, although it was more free for all and with a DM guy:
Or they just havent updated the User Agrement yet...
We’re updating our User Agreement and Privacy Policy - GOG.com
Download the best games on Windows & Mac. A vast selection of titles, DRM-free, with free goodies, and lots of pure customer love.www.gog.com
(Dated 26th Feb 2019)
As I said, that agreement is using the old rules. I know them well.
Either way, it is the document that is linked to. For all intents and purposes that is what is legally binding at the moment. You should not have to do a deep dive to figure out what the current user agreement is anyway. It really does not matter if this policy linked to is old or not, it is the current one. The one that says legally binding as well.
I don't know. Games usually have library assets. This one does not. That would be a bit disappointing coming from a big company like Amazon.
Edit: Assets like these:
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Taking into account that the game doesnt have a (EDIT: Public) store page yet its quite possible they are just adding all the stuff. They just added some headers for instance.I don't know. Games usually have library assets. This one does not. That would be a bit disappointing coming from a big company like Amazon.
Edit: Assets like these:
Doom Eternal didnt get library assets until a few months after the new library went live. Doesn't really mean anythingI don't know. Games usually have library assets. This one does not.
Edit: Assets like these:
It was always far away. Hopefully by the end of this year just so it can "compete" with Ori.
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