Players that sent in a support ticket for a bag replacement for their Fallout 76 Power Armor editions are seeing everyone else's support tickets

[eathdemon]

this isnt ending without a massive lawsuit.

 

[Slayven]

Says a lot they haven't put out a "we hear you", but they are past that, someone should step up and show some leadership

 

[BlackJace]

Fully expecting this game to have a connection to the Trump investigation at this point tbh

 

[TheIlliterati]

Says a lot they haven't put out a "we hear you", but they are past that, someone should step up and show some leadership

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

 

[eathdemon]

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

before this I would have said ride it out, but NOW you are 100% right, just eat it and give everyone their money back. its that or be sued in to the ground for leaking a ton of personal information.

 

[Slayven]

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

Be interesting if he says anything

 

[ItIsOkBro]

Damn...as someone who develops customer support centers, the amount of shit I would be in if I ever let this happen for one of my clients...

 

[EvilChameleon]

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

He's gonna be booed right off the stage.

 

[Jessie]

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

I don’t know why he’d risk being at a live event while Bethesda is going through multiple PR crises at the same time.

 

[Heid]

I can't believe that Todd Howard is scheduled to come to the Game Awards. Why would he show his face in public? I think the only way to turn any of this around is refunds for everyone who ever bought the game.

Its gonna be a Blades promo lmao

 

[VinylCassette64]

Did Bethesda try porting Skyrim to a fucking monkey's paw and this is the ensuing fallout to that (hue) or something

At this point Bethesda is going to outright implode by the year's end, they're going to give tumblr a run for their money

How does a company continue to fuck up this bad it almost seems like self-sabotage

 

[TheSaddestSort]

This has been quite the tale so far. The latest misstep does smell like a lawsuit, though at this point it's just the cherry on top.

 

[Charismagik]

Meanwhile, at Bethesda HQ: Quick, distract everyone with another release of Skyrim!

 

[Admiral Woofington]

Its gonna be a Blades promo lmao

he's gonna walk out and make a "so apparently we cant make games" joke similar to that last time just to get a few laughs, then with the audience reeled in after his charm he brings in his news.

 

[Funyarinpa]

todd is punishing us for our insolence

by doxxing us for demanding a functioning product or a refund

 

[Unkindled]

So anyone that gave bethesda support personal info , credit card info etc on support are pretty much compromised. What a shit show this is.

 

[thermopyle]

He's gonna be booed right off the stage.

He should but I doubt it. And if he does I'm sure the gaming press will rush to defend poor Todd's honor.

 

[Wulfric]

He's gonna be booed right off the stage.

Is this a fan event? I doubt that would happen if it's just press and industry folks.

 

[vegtro]

He should but I doubt it. And if he does I'm sure the gaming press will rush to defend poor Todd's honor.

Aren't most of the attendees are devs, journalists, and streamers? If so, I doubt we'll get any boos.

 

[Faithless]

No worries people, Bethesda is currently downloading the patch to fix this bug.

It's 50GB too.

Please stand by.

Spoiler

By the way, I still love Bethesda and Fallout.

 

[10k]

This is truly remarkable. Everything about this game is broken. Even the PR, tech support and marketing lol.

 

[Shubh_C63]

Ok. I think now we really need to stop taking it lightly and seriously consider the possibility of this pic being real real. Nothing works. Just absolutely nothing.

 

[Dark_Castle]

Bethesda E3 Press Conference 2019 will be the show to watch.

 

[rubidium]

Well I was not sure before but now I think Fallout 76 really is fail of the year indeed..

 

[MillionIII]

I have never seen a company fuck up so bad

 

[uzipukki]

Hahahah. How fucking incompetent do you have to be to do this?

 

[ElMexiMerican]

Lmao how deep does this shit go?

Well apparently the shit just keeps getting deeper

 

[BBboy20]

it just works

 

[Mr. Tibbs]

Says a lot they haven't put out a "we hear you", but they are past that, someone should step up and show some leadership

Yeah, some really meek/weak people heading up P.R. and marketing at Bethesda.

 

[R0987]

Bethesda just take the L recall this game and forget it ever happend.

 

[Blade Wolf]

Bravo.

 

[Cantaim]

Yeah, some really meek/weak people heading up P.R. and marketing at Bethesda.

I think they drunk themselves under the table at this point. Hell I would have if I had a new fire to put out every 48 hours.

 

[Falk]

who would have thought that a situation that started with replacing bags in an LE with cheaper bags then manufacturing the original specifications would have resulted in this much

excess baggage

 

[Brinbe]

lmfao, wonder how things are at bethesda these days

 

[SkeeterPackage]

What a shit show, it's something new every day? Every other day? Just refund everyone.

Speaking on that, whats the chances of Sony refunding me ?

 

[Horp]

You know what we shoul really focus on right now? The fact that it isn’t their backend website engine thats the problem. People are WRONG, thats not how website engines work.

 

[CrackaFett]

Wow i submitted ticket yesterday. FUCKING EH! What do i do?

 

[Plasticss]

Chris this is just a huge dumpster fire. I feel bad for all the people that purchased this game dude...

 

[MechaBreaker]

https://www.reddit.com/r/fo76/comments/a3ga47/i_am_getting_your_support_tickets_on_my_bethesda/

Didn't see a thread, but it's looking like this wasn't just an isolated incident. Folks are seeing every other ticket, including personal info such as names, addresses, and more.

This is really fucking bad, Bethesda needs to get their asses sued off and then get their shit together, holy fuuuuuck.

 

[Igniz12]

Its gonna be a Blades promo lmao

I hope he gets booed of the stage. I hate to put the blame on this on him or Hines but maybe if the upper management sees what they wrought then maybe they'll have a rethink about where they are going.

When game engine jank bleeds into real life.....jesus.

 

[aspiegamer]

I've had more fun following the trainwreck that is this game than I have playing a number of actual games this year. In fact it's probably top 5 in entertainment value. Does this mean I should throw it in my GOTY ballot?

 

[Timewarp]

First message is like they are meeting in jail

The forum theme also resembles striped prison uniforms oddly enough.

 

[hydruxo]

I can't wait for the book someone writes one day about this disaster of a game

 

[CthulhuSars]

What is fascninating about this entire situation is that it is multiple breaks across all fronts. PR blunders, janky game, and now this. Every box that can be checked off on what to screw up has been checked at this point.

 

[Slaythe]

You're all mocking Bethesda but when you realize the employees are all trying to one up each other and the winner of the competition becomes the new Todd, you're going to stop laughing.

They need a new king and only a true master can pretend to the throne.

 

[YuSuzzune]

1. In the case of a personal data breach, the controller shall without undue delay and, where feasible, not later than 72 hours after having ´become aware of it, notify the personal data breach to the supervisory authority competent in accordance with Article 55, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

 

[Vaelic]

ouch

 

[Sei]

So theoretically. Anyone that got the leaks but not the collector's edition, could use the leaked info to get themselves a new canvas bag?

 

[Steroyd]

What is fascninating about this entire situation is that it is multiple breaks across all fronts. PR blunders, janky game, and now this. Every box that can be checked off on what to screw up has been checked at this point.

I think this is some next level though.

Bear in mind this fuck up is a result of them trying to right a wrong with the canvas bag, I'm actually curious whether it is cheaper to be sued for false advertisement than data breach.

 

[Blade Wolf]

So theoretically. Anyone that got the leaks but not the collector's edition, could use the leaked info to get themselves a new canvas bag?

Tempting...