I think it was already mentioned earlier in the thread, but they never acknowledged problems with some people not being able to download PS3 and Vita games for a time earlier this year, or the issue last year (or the year prior, don't recall) where PS3/Vita games had expiry dates and couldn't be played if they were downloaded during a certain period. Think there's also been a few occasions since 2020/2021 where patches for games don't download on PS3. They silently fixed these issues, but never acknowledged them.
For something like this though, it's absolutely appealing not to make any kind of public statement. Having your account permanently suspended, even in "error", is no laughing matter when people have poured thousands of £/$s into those accounts.
We don't know the extent of how many people are/were affected by this, but I reckon it's at least been a few thousand, given the Reddit and Twitter threads. There's also likely a decent chunk of people that have been "banned" by have no idea because they haven't logged in during the duration this issue has been occurring for, which so far has been less than 24 hours, AFAIK. It definitely isn't an insignificant number of people anyway and does warrant some kind of acknowledgement and apology. But of course they likely won't, they'll sweep this under the rug since it probably didn't affect quite enough people for them to feel like they need to do anything. If it had affected ALL PSN accounts though... I imagine that may have actually led to some push in better consumer rights.
No clue if I've been banned or not since I haven't checked, and likely won't until this evening when I was planning to play Playstation anyway, with fingers crossed everything is fine.
There was actually an issue a decade ago now, just before the PS4 came out, that I was affected by. I'd turned on my PS3 one evening to play, and was told I couldn't sign in. When I tried to, it told me my password was incorrect. Panicking, I check my Vita, same deal. I check my email, and there's nothing about my password being changed or anything. I manage to regain access to the account quickly and easily enough, but I could have done without that stress, and lack of any explanation until the following day when articles like the one I linked started popping up. They claimed they reset some random accounts' passwords due to "irregular activity", but I still don't buy it. I think it's more likely they were doing something on the backend in preparation for PSN on the PS4, and they screwed some things up and had to restore some accounts from backups, which also reset their passwords. Obviously just conjecture, but there was never any "irregular activity" I could personally find on my account, as was the same for a few other people I knew that were affected by it.
This whole thing has kinda killed my trust in Sony all the more, and I'm debating whether I shouldn't just start buying more digital only games on PC in the future.
