Not sure if same, but I asked about the payment being taken this week and got a reply today:
Hello –
Thank you for reserving your copy of FINAL FANTASY VII REMAKE - 1st Class Edition [PS4]. Despite communication you may have received about taking payment on December 4th and following further review, we are extending the payment due date for your pre-order.
To that end, payment processing will begin on Wednesday, January 22, 2020. We will send out a reminder email on Monday, January 20, 2020 asking you to make sure your payment method is up to date on your account. Once your payment has been processed, you will receive a confirmation email letting you know that your copy of FINAL FANTASY VII REMAKE - 1st Class Edition [PS4] has been secured.
If you would like to expedite the payment process, you can pay for your pre-order now by logging in to your Square Enix Store account, searching "
MY ORDERS" and then clicking on the "DEBIT NOW" button.
Thank you once again.
Square Enix Store Team
This is for UK btw