RetailEra, what’s the dumbest thing a customer has yelled at you for?

[SirMossyBloke]

Had a customer a few weeks ago start yelling at one of my reps because the iPhone we sold her didn't include the headphone jack adapter. She refuses to believe it was due to apple removing them. Had to tell her to leave the store in the end as she started hurling insults.

 

[TeddyShardik]

Probably being accused of stealing the wallet/phone the idiot lost somewhere. That happened several times already.

People lose their stuff, don't know where but at the same time are dead sure they left it at the counter.

The only positive is their stupid ashamed faces when I show them the video recording in presence of the police.

 

[Nepenthe]

It's kind of weird how people act about ID's.

I asked someone for an ID, and hes like "why? What do look like, some effin kid?"
Looked at his ID and he was either 19 or 20.

"Uh yeah".

Click to shrink...

It's always older people who get pissed about it.

Yes, I know you and Methuselah used to ball back in the day, but it's both the law and corporate policy. I am not doing half a year in jail for your entitled ass. I've waited 11 years for Avengers 4 and you will not deny me seats on opening weekend. Gimme your fuckin' ID.

 

[HP_Wuvcraft]

Guy got mad at me because I got visibly mortified that he was buying a Barack Obama Halloween mask in order to put it on a scarecrow and lynch it. Like, I'm sorry that I'm not as happy as you are that your Halloween decorations include a virtual murder?

 

[Jive Turkey]

It's always older people who get pissed about it.

Yes, I know you and Methuselah used to ball back in the day, but it's both the law and corporate policy. I am not doing half a year in jail for your entitled ass. I've waited 11 years for Avengers 4 and you will not deny me seats on opening weekend. Gimme your fuckin' ID.

Click to shrink...

The older I get the happier I am when asked for ID.

I haven't been asked for ID in at least a decade...

 

[nded]

People lose their shit when they find out that stores do, in fact, close at the time specified on the door.

 

[HardTimesFamilyPride]

speaking of anti anxiety
man i would get damn near panic attacks in some of these scenarios.
i'm awful at confrontation, so when people would try to scam me thru change raising or something or that guy wanting to fuck me up my nerves would go through the roof.

Click to shrink...

You and me both. I can't stand running registers because the mix of handling money and dealing with that many people that often messes my head up. They still make me, though. Recently had a lady who didn't yell at me but pretty directly accused me of giving her the wrong change. I recounted exactly how the transaction went to her and three other people before she had management look at the security footage and tell her what I already told her. She was either senile as shit or was trying one of those cons where you keep asking the cashier to break up your money differently to confuse them into giving you more change than you were meant to get.

I refuse to haggle prices with people, even though co-workers and managers do it. Not sure if they're actually allowed to do that, but that was never a thing in my life and I'm not a manager so I don't do it, and folks either get mad about it or they think repeating the offer over and over again will get a different response. Little do they know I'm hella stubborn and enjoy it!

 

[Maximus]

Went out of my way to discount something, get them instant service and do everything they wanted, but the only caveat was they would have to wait a bit longer for everything to finish than they wanted and that was not good enough, despite getting literally everything they asked for, minus an instant solution (which was not possible for the issue).

 

[Ghost_Messiah]

Worked in retail as a teenager for about three or four months. Never again. Most memorable thing was this guy and presumably his girlfriend showing up with two bottles of 500ml Lucozade. I tell him and the girl that the 330ml Lucozade is on offer, I think it was buy one get one free or something. So the girlfriend loves it, goes and grabs it and replaces the 500ml Lucozade on the counter. She then walks off leaving the guy to pay. He's stood there, wearing sunglasses (in-doors) and he refuses to pay, just pointing at me and angrily saying "You owe me" over and over again, I guess because his girlfriend forced him to buy the smaller Lucozade and it was somehow my fault? Lucozade. Serious business.

Vowed to never work in retail ever again. Not just because of that, but generally because of several scenarios similar to this where people were just fucking mean.

 

[Thequietone]

Not retail but a deli. Got angry because we didn't sell vegetarian sandwiches. I pointed one out and he got angry because it wasn't vegetarian and stormed out. It was, it just wasn't vegan. There are differences.

Another was just arguing with a woman customer because Obama won again.

One WWII vet got in my face because I was a "Nazi". Blonde hair and blue eyes. Like okay that's not what a Nazi is but okay. Nothing else that I know of set him off besides my looks. I know he's a WWII vet because he was wearing his uniform and decorations.

 

[Fiction]

Asking for id to take a check. Literally screamed and then started throwing cash at me.

 

[Alwayscrazybacon]

Yeah, games retail is full of stupidity;

No, Donkey Kong Country is not on the Megadrive. "Yes, it is, my son played it at his friends house, are you calling me a liar?".

Or another time I was shouted at because I apparently had the connections to make a publisher port a game to a customers system that did not have that said game.

 

[bry]

You and me both. I can't stand running registers because the mix of handling money and dealing with that many people that often messes my head up. They still make me, though. Recently had a lady who didn't yell at me but pretty directly accused me of giving her the wrong change. I recounted exactly how the transaction went to her and three other people before she had management look at the security footage and tell her what I already told her. She was either senile as shit or was trying one of those cons where you keep asking the cashier to break up your money differently to confuse them into giving you more change than you were meant to get.

I refuse to haggle prices with people, even though co-workers and managers do it. Not sure if they're actually allowed to do that, but that was never a thing in my life and I'm not a manager so I don't do it, and folks either get mad about it or they think repeating the offer over and over again will get a different response. Little do they know I'm hella stubborn and enjoy it!

Click to shrink...

Bruh , there was a week where I had scammers try it over and over again.
It's called change raising.
One dude called me racist over me not letting him run the scam on me and then the guy in back of him who didn't know about it and was black too started calling me racist too lol, dude set his things down and stormed off in disgust.
Shit was wild cause i rang him up earlier and we had a good interaction between his wife, him and i.
so that was an awful experience for me too lmfao


Basically the easiest way to know when someone is trying to change raise is when they buy a small item with a $100 bill, they'll be super friendly and converse to throw you off as you start letting the bills fly out your hand without realizing it.

The younger or more naive you look the more people will try it.


also in regards to changing prices, whenever a customer told me they saw a certain price, of they said it nicely and the difference wasn't too large i'd do it for them lol.

We were allowed to do it in the retail store i worked at.

 

[HardTimesFamilyPride]

This isn't the kind of yelling this thread's talking about, but I deal with a lot of customers who will see me working and instead of coming up to me and asking where an item is, they'll just yell the name of the item in my general direction, from a distance, until I notice they're talking to me.
Please don't speak to retail workers like they're a search engine. We appreciate being spoken to like human beings.

My store also has a customer who'll walk up to random ass registers (like in garden center or sporting goods) and demand to return an item, and when he's told to go up to customer service, like everyone else, where there are people who are trained to handle returns, he will have a fit and yell for a manager and make them do the return right there. Just a really unpleasant person all around.

 

[MCN]

The older I get the happier I am when asked for ID.

I haven't been asked for ID in at least a decade...

Click to shrink...

Same :(

 

[HardTimesFamilyPride]

also in regards to changing prices, whenever a customer told me they saw a certain price, of they said it nicely and the difference wasn't too large i'd do it for them lol.

We were allowed to do it in the retail store i worked at.

Click to shrink...

Yeah if I'm at a register and someone makes a big deal about a certain price point I'll usually change it if it's not a huge amount (our system locks out large price differences anyway). What I won't do is haggle with a customer while I'm on the sales floor in my department. It's so obvious most of the people who do this at my store are just trying to be cheap. Our policy is 10% discount maximum, which is never enough for them. If it's a clear pricing error I'll be the first one to tell them they're entitled to the price they thought the item was, but if someone comes up to me and says "so-and-so said I could get this for $20 off the other day" I tell them to either go up front and speak to a manager, or pay the shelf price.

Like I said before, clearance items (and other discounts) turn people into monsters. Have had quite a few irate customers lately because Walmart has their holiday sale flyers out and people assume every item is marked down. The prices are clearly listed in the flyer, they match our shelf labels, but people will continually insist there's a markdown price they saw... somewhere... somewhere they can't remember and a price they don't recall... and that they are entitled to it.

 

[bry]

Yeah if I'm at a register and someone makes a big deal about a certain price point I'll usually change it if it's not a huge amount (our system locks out large price differences anyway). What I won't do is haggle with a customer while I'm on the sales floor in my department. It's so obvious most of the people who do this at my store are just trying to be cheap. Our policy is 10% discount maximum, which is never enough for them. If it's a clear pricing error I'll be the first one to tell them they're entitled to the price they thought the item was, but if someone comes up to me and says "so-and-so said I could get this for $20 off the other day" I tell them to either go up front and speak to a manager, or pay the shelf price.

Like I said before, clearance items (and other discounts) turn people into monsters. Have had quite a few irate customers lately because Walmart has their holiday sale flyers out and people assume every item is marked down. The prices are clearly listed in the flyer, they match our shelf labels, but people will continually insist there's a markdown price they saw... somewhere... somewhere they can't remember and a price they don't recall... and that they are entitled to it.

Click to shrink...

I used to step off the register and let the customer show me sometimes lmfaoo.
When they see they're wrong they usually apologize.
Sometimes they genuinely don't realize they misread something but it's deff annoying when it happens.
Glad i quit retail for now tbh, shit is woat

 

[TheCthultist]

Damn, there's a few in here so far that make my experience look like nothing. Glad to see stupid isn't isolated to any particular area...

 

[It’s Time To Go]

I had this woman screaming at me once because she had bought two packs of bread, eaten a good half of one, then come in store and noticed there was an offer on for two packs of bread for €2.50, instead of the €3 she paid. When I said I couldn't do a refund or exchange on half eaten packs of bread, she just started going crazy and saying how we were bandits and she was going to tell everyone from the police to the army to her political representatives and how we were everything wrong with the country.

I think she got the exchange from the manager in the end too.

 

[Redhead On Moped]

I... I don't think I can post it without censoring a little bit on it here on Era.

It happened when I did a short seasonal retail stint a few years back as a bit of a side hustle. It involved a racist accusing me of being of a race I wasn't by using a racial slur of said race.

 

[honest_ry]

About 10 years ago a customer yelled at me then pushed me because I wouldn't give him a discount on a washing machine.

I then picked him up and threw him over the washing machine and then walked in the back to get my lunch and left the job for good.

 

[umbrella corp.]

Not something the customer said, but something the customer did.

I was working in the toysrus electronic dept when I was a student and one day in december, when the store is all crowded, I saw one guy throwing out ps2 consoles over the wall in aisle 1 where a friend of his was catching them.

It took me a few seconds to realise what the hell was going on, I just couldnt believe what I was seeing. I called the manager and well the police showed up afterwards.

 

[HardTimesFamilyPride]

I used to step off the register and let the customer show me sometimes lmfaoo.
When they see they're wrong they usually apologize.
Sometimes they genuinely don't realize they misread something but it's deff annoying when it happens.
Glad i quit retail for now tbh, shit is woat

Click to shrink...

I would honestly love to help customers backtrack to find mispriced items, God knows my store hardly gets hours to maintain itself and we have some lazy employees/trashed departments and someone needs to check this stuff. But if I'm on a register it's because we're busy and I can't step away from a line of people waiting to check out. That's shit that gets management yelling lol

As always this stuff depends on the person; I know it can sound generalized typing it out but you spend enough time in retail and you get a feel for who's confused and who's trying to game the system and who's got their brains turned off and so on. And I admit I'm a bit of a hard ass about some things but it really gets under my skin when people challenge clearly written policy/pricing/etc.

--------------------------------------------​

Somewhat related: wanna echo all the people who brought up folks throwing temper tantrums over non-returnable items. The problem is that management often caves, even if our system locks the return, and I think people know this stuff and take advantage.

Oh shit, I remembered another one: some people become furious if they buy, say, a video game or CD or movie and for one reason or another the security device doesn't get deactivated and the alarm goes off as they're walking out the door. This often happens when people go through self-check, where they'd have to deactivate it themselves or find a cashier to make sure it's deactivated. They legit act like we're gonna arrest them or something, even if nobody stops them to check their receipt. It's not even an alarm sound, it sounds like the NBC jingle. It's dumb.

 

[ZackieChan]

Worked as a blackjack dealer in a CA casino. Had multiple players basically try to fight me. One was literally hitting his fist in the palm of his other hand while mad dogging me. Another got kicked out after he said something along the lines of "you're lucky you're behind that table" after I took his money. Fuck casinos. Never again.

 

[Damonnight]

Well i used to work at a children's indoor playground and this dumb woman was playing with her a child after paying. Our entrances have automatic child lock systems that need to be activated by us in order to unlock. I unlocked it for her twice and was busy with other customers on my other end of the retail counter. Dumbass threw a tantrum when she finally decided to leave and i was too busy with other customers to get back to her.

 

[bry]

I would honestly love to help customers backtrack to find mispriced stuff, God knows my store hardly gets hours to maintain itself and we have some lazy employees/trashed departments and someone needs to check this stuff. But if I'm on a register it's because we're busy and I can't step away from a line of people waiting to check out. That's shit that gets management yelling lol

As always this stuff depends on the person; I know it can sound generalized typing it out but you spend enough time in retail and you get a feel for who's confused and who's trying to game the system and who's got their brains turned off and so on. And I admit I'm a bit of a hard ass about some things but it really gets under my skin when people challenge clearly written policy/pricing/etc.

Click to shrink...

Yeah I deff was able to tell who knew that my store was lenient with things.
But even if I called the managers they wouldn't care and would give them what they want.
Whenever I stepped off it was only when it was slow tho, or if the customer behind are cool with it.
Cause usually if they didn't let me go they would have to wait for a manager to come and price check either way so I had a bit of freedom in that sense.

But for sure some days i'd be the same way and wouldn't budge tho it would depend on my mood.
On a bad day i'd deff be pretty firm

 

[WhiteRabbitEXE]

Y'all got some weird customers. I've had like, one vaguely notable irrate guest ever, and it wouldn't even chart here.

 

[Beren]

I was at Disneyland with my girlfriend and we were enjoying the day. I was buying a frozen lemon dessert thing, when this woman marches up to me, elbows my girlfriend out of the way, and then asks me where she can find some soft drink or something. I just replied with a "I don't work here" and we left her standing there as we walked away.

I've never worked at Disneyland or any retail place, so that's the only story I got.

 

[I am a Bird]

I told a customer one time that because his ground line was sealed in concrete that I couldn't ground out the cable lines and therefore could not do the install. Customer told me that was bullshit and I don't have to ground out cable lines. So he called comcast support and told them that I would not do the install because of the grounding issue, I just hear him in the other room say to the customer support "Thats bullshit!"


I also had an old racist couple accuse me of causing the scan lines on their tube TV. They made me come back to their house so I could explain to them how the tv worked, then he forced me to look at the 30+ pictures of him draped in a confederate flag while he told me "this is my flag"

 

[loquaciousJenny]

Some dude yelled at me and called me an idiot and a snowflake because we let dogs in the store.

He said he was gonna be back after the weekend with inspectors and that I better be there. He also took a picture of another associate with a dog behind them and heckled them about it.

I told him that I wasn't sure what kind of clout he thought I had but I can't change the store policy or the California law that reinforces it and that even if I could I wouldn't because I don't care.

 

[Rand a. Thor]

Doesn't happen to me often because I'm in the kitchen, but boy do customera really get their hate juices flowing when they call out the chef, or the closest equivalent to the chef which for a couple of years now has been me. Stupidest dressing down I've encountered was when a roided up juice monster demanded to know why the egg is so white. See he told the waiter that he wants a white omelette with his usual fillings. Nothing special right? Well the fuckwad of a waiter failed to mention that the cooks on my day off, it was a single staffed shift every 8 hours, usually put an egg yolk or two in it after consent from the customer so it won't be super tiny. No one thought to brief me, not the waiter not tue manager, somehow I failed to ask if its just egg whites when they tell me its a white omelette. Anyway after telling everyone to fuck off and shove something were the sun don't shine, this crazy motherfucker decides he wants to talk to me. For about 5 minutes I have this asshole telling me how my culinary expertise is not up to par, that as the chef I should know each and everyone of my customers demands, and that if I don't shape up and we lose him as a customer than slowly we will have NO customers. Because he asked for a white omelette and decided egg yolks in a white omelette are perfectly fine so he can eat a respectably sized omelette. You can bet your ass my cooks were hoping for the aecond coming of Jesus during that meeting

 

[ElectricBlanketFire]

I work for a paper supply company and customers regularly flip out because they didn't receive an order they never placed.

"WE NEED TO BE ON PRESS IN 15 MINUTES! WHERE'S OUR PAPER?!"

"Do you have a PO confirmation number so I can track that?"

"Oh..."

Happens all the time. The thing is, it's very black and white when determining who fucked up as there's an electronic trail a mile long for quotes and orders.

 

[Box]

Edit. Misread the thread title. the following has nothing at all to do with retail lol mb

"You won't fix it by fucking looking at it!" A woman of a certain age priming her handbag to attack me with.

Couple of years ago. A car park in Telford. 160 cars. A 100 Square meter mobile LED screen. An FM transmitter and Dirty Dancing.
Processor had shown signs of fuckery earlier in the day. It was starting to really dislike switching between the inputs (Macbook for advertising/non movie content, laptop with Powerpoint for crowd/safety messages DVD for films)

Client was a pain in the arse. pecking all bloody day, Dirty Dancing was the last movie and then home for the first time in a fortnight. All good. Until he lifts her out of the water. Yeah the fucking pivotal scene. I'm round the back of the truck smoking a cigarette and I hear 160 car horns and the arse falls out of my world. I produce myself to the audience and hazard a glance at the screen. Oh shit. Pink green red blue garbage all over it, with fucking Patrick Swayze frozen in time molested by failure compression. That's when she pipes up. Boy was she mad. Missing the fact that if I don't look at it I don't what the fuck TO fix! At that point eight years at the company and I'd seen this fault all of one time, and it was terminal. Yikes.
In the interest of self preservation I summon all of my knowledge.

Spoiler

and it worked. Not today Lord! Everything back and DVD unpaused. Heart rate settling. Relentlessly mocked by the paramedics whom I'd been playfully griefing about their Mc Donalds discount all day :D

Client didn't speak to me for the rest of the event and sent one hell of a report into work. Still there for my sins lol

 

[zulux21]

Some dude yelled at me and called me an idiot and a snowflake because we let dogs in the store.

He said he was gonna be back after the weekend with inspectors and that I better be there. He also took a picture of another associate with a dog behind them and heckled them about it.

I told him that I wasn't sure what kind of clout he thought I had but I can't change the store policy or the California law that reinforces it and that even if I could I wouldn't because I don't care.

Click to shrink...

We've had people complain about the dogs, but we have the right to choose to allow them, so we do.
granted I feel bad for some of the dogs.
there is one customer that brings in a dog in her purse that when she sets it down it can barely support it's own weight.
I figured it was just really old, but after two years of seeing this customer and feeling bad for the dog she mentioned that her dog just turned 4 years old #_# poor thing is just carried everywhere and never gets to walk.


in other thoughts one of my favorite work memories is when an old lady got angry that I wouldn't take a christmas tree without the original box (store policy) but eventually gave up without swearing at me, only to get in her SUV, roll down the window, swear at me repeatedly about how I suck and they are going to go to another place before slamming on the gas and peeling out of the parking lot before I could say anything.

Of course I gave my usual response and just yelled out that I hope she had a great day.... man that story was from like my first year at work, i've been using that line for far to long.

 

[Benzychenz]

Told a lady that she couldn't smoke in the outside dining area because it's the law and she went off on a tangent about how "the gays can get married" but she can't smoke.

Her and her husband were literally the only people that were out there on that cold morning so I just never went back to their table, cleared the empty plates and stuff after they left.

 

[Subpar Scrub]

Worked retail across so many stores, each had horrible experiences.

Some notable ones were:

A woman who tried to return a perfectly fine, but installed, car battery that was 1 week out from exiting the 2 year warranty period. Told her I wouldn't replace it and she said she'd throw it through the window and ram-raid our store with a stolen vehicle.

Had another lady call me and a coworker "fucking disgusting" before storming out, because we were talking about his mate's new pigging rifle and she clearly doesn't understand the current state of pest infestation in the area.

An old man who called me a cunt because I wouldn't take a singular battery out of a 10 pack that cost $2. "I only need one for the telly remote!"

Quite a few who randomly spout racist and sexist statements as they leave the store or as they're being served, one of which called me a "politically correct dickhead" because I didn't react at all to a racist statement he made.

And my absolute favourite:

A man walks in looking to buy motor oil.
"What's your car's make and model?"
"2017 Porsche (can't remember the model)"

At this point, I know it's going to be a 5-20 or 5-30 Euro spec fully synthetic oil. I enter the vehicle details, locate the correct type, point one out to him and he replies:

"Knew you'd say something like that. Fucking scammers, the numbers and synthetic ratings of oils don't mean anything, they're all the same!"

So after arguing for a while, he leaves with the cheapest oil we had - 30w70 mineral diesel oil for trucks. Says he's going to use it for everything on the car.

He returned a few months later with a bill over $10k for auto transmission repairs and a top end rebuild, expecting us to cover it. I recalled the conversation back to him and he stormed off calling us all fuckheads "for not stopping him".

Retail is just joy after joy.

 

[gfxtwin]

For whatever reason I can't remember any customers yelling at me that year I worked in retail. Lots of awkward conversations, but no yelling. I feel like there has to be at least one or two examples, but I dunno.

 

[Damien1928]

Working in retail 12 years I've seen some shit, ranging from me being threatened to have my throat slit to teenagers threatening to spit on a coworker. Funnily, both occurred within the last two weeks.


I'll try and think of some high lights, 99% of our stock was behind the counter except some pop funko tat and dummy boxes, a known thief tried to trade in two items, at the time unknown to me, that he had stolen the day before from us, stuff like pop funkos etc we didn't buy back and he lost it when he couldn't trade in his stolen items.


Had a guy punching the counter demanding a refund on his ps3 that when tested, wasn't faulty, I refused he complained and got a refund


One guy got so mad when I told him gears of war wasn't available on PS4, he shouted I was wrong, he bought it off eBay and I didn't know anything


Countless times I've had to explain Mario is not on PlayStation. Countless times, why's Mario not on PlayStation? That's stupid.


People paying in pennies, just emptied a tub on the counter with no idea of the value and no offering of helping counting


Told a customer they couldn't drink alcohol in store, he was visibly drunk, he insisted it was water inside a beer bottle


A back and forth convo with me and a customer:


The game your buying is download only, is that ok?


Yeah but how long does it take?


It depends on the speed of your internet


Well on average?


There is no average to suggest, I don't know your internet speed is, every internet speed is different, you may have fibre optic, you may have broadband.


So your refusing to answer my question?

No I'm really not there is no answer , it's like asking how long is a piece of string


Fine, I'll go somewhere else



I considered abs drafted a comedy retail tv show based on the bullshit we have to suffer. It's like writing about it is a coping mechanism. Fuck my life.

 

[Vixdean]

This goes way back to my high school fast food days, but I remember a customer complaining about there being too much oil/grease on their chili cheese fries.

 

[viskod]

One Christmas I was working at a Toys R Us and a woman completely lost her shit when I had to tell her that her credit card was declined.

Earlier that year at the same Toys R Us I remember a woman calling in and asking if we had Brunswick Pro Bowling for the Playstation, and since I knew my stock off the top of my head, because I was good at my job I immediately told her we did not. She was one of those that kept telling me to "check in the back" and I told her that we absolutely had no copies in, but if she'd like to check back after the following Tuesday or wanted to leave me her name and number I'd call her back when we got a copy.

10 minutes later my manager was standing in front of the B's on the wall of PS1 games and I walked up and just told him "I tried to tell her, we don't have a copy of it at the moment." he said that she called and complained about how rude and unhelpful I was.....and that I was probably hiding copies of the game for myself. A PS1 bowling game.

 

[Brandon]

This woman took out $100 cash back and went through multiple screens to confirm it and then yelled at me and my managers for over an hour to put it back in her bank account even though we worked at a grocery store and not her bank.

She wouldn't leave the line so when a manager moved me to another line to continue checking people out she continued berating me despite having nothing to do with it.

 

[Ponn]

A parent yelling at me not to tell him how to raise his kid when I tried to tell him the Grand Theft Auto 3 game he was buying for his 8 year old was rated mature.

 

[Weebos]

There was a guy on the phone who was completely baffled that whatever book he was looking for wasn't in the Borders database.

I was on the phone for 15 minutes with him trying all sorts of spelling. I think he thought I was just fucking it up the whole time.

 

[alexi52]

When I was working at Subway a customer yelled at me for correcting him on how to say lettuce, he kept pronouncing it La-tuse till the end

 

[HardTimesFamilyPride]

I considered abs drafted a comedy retail tv show based on the bullshit we have to suffer. It's like writing about it is a coping mechanism. Fuck my life.

Click to shrink...

I'd love to do the cinematography for a service industry horror movie. Where like normal ass stuff to most people (like how often folks pick stuff up to look at it and just randomly toss it even though they're literally standing in front of where the item goes) are super dramatized to be horrifying lmao

and that I was probably hiding copies of the game for myself.

Click to shrink...

Yo it's disgusting how often customers will openly claim you or another employee are hiding items for yourselves if you tell them it's not in stock.

 

[weemadarthur]

Long story short, she got the police called on her.

Click to shrink...

Hey, you can't do this. You can't "long story short" just when it's getting good. What's in the middle?

 

[BubbaKrumpz]

I work at a dealership and I deal with every person who comes in for service so I get a lot of bs from people. Just the other day I had a guy call the cops cuz his tire had a nail and this dude said we did it. Starts yelling at me how Bill Gates fucked him over then almost had him killed. Cusses me out, flips me off and calls the cops, legit says, "policeman come to *dealership I work at* these fuckers put a nail in my tire!" Phone call probably lasted no more than 30 seconds.

Almost got in a fight with a customer because dude left his car at 8am, without an appointment, to get serviced and I told him his car wouldn't be ready until around 5pm to which he agrees. Shows up at 11am asking why his car isn't done and I explain to him that without an appointment his vehicle won't be worked on until the end of the day due to the fact we had about 180 cars coming in for service. Dude losses his shit and starts squaring up with me calling me names. I try to defuse the situation but dude isn't having it. Walks extremely close to me, with my back against the wall and none of my coworkers are coming out to help. Finally, I lean forward and I tell this bitch, "yo, if you don't back up and get the fuck out my face Ima knock your ass out in front of these people. I'm not scared to lose a job at 15 an hour *what I made back then* over laying your ass out." Dude backs up and starts yelling, "manager! Manager!" One of the managers comes out at that point and tells the dude if he doesn't leave (his car had been pulled up by now) we're gonna call the cops on him. Guy bounces and gives a 1 Star Yelp review.


Had to call the cops on countless people, deal with engineers and rich people who are annoying and dumb as fuck. Apple engineers are some of the worst for sure. "I'm an engineer at Apple! I know what I'm talking about." No you don't, guy, or else your dumbass wouldn't be here asking for help on a simple issue.

 

[linkboy]

A few from when I worked at a Walmart back in 2000-2005

I had a customer get pissed at me because I wouldn't sell him a copy of Fellowship of the Ring two days before the street date. Like legit pissed, spewing as many cuss words and threatening us with a false advertisement lawsuit (like Walmart is going to care).

I had another lady get pissed at me because I wouldn't sell her the PS2 version of Super Mario Sunshine. She was 100% convinced that Blockbuster had it for rent. I ended up all having to show her the copyright info and it took all I had to not bust out laughing when her husband turned to her and said I told you Mario isn't available for the PS2.

 

[HarshSalad]

I once asked a customer, who was sitting on a display table, to get off, they called me a cunt and sauntered off.

 

[DrewFu]

-For not having something they want, like I control what we sell.
-For being sold out of a sale item, when they come in days after the sale started.
-For not putting the shoes on some old man when we don't do that, and they didn't even ask.