lack of refunds is despicable and probably illegal. i imagine they'll have to go back on that, at least in eu
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Shenmue III is timed exclusive to Epic Games Store, backers PC code redeemed on EGS & no refund (See Threadmark) [READ STAFF POSTS BEFORE POSTING]
- Thread starter vestan
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Seriously, what the fuck. There are orders with a steam key of the game, how is that legal?
Holy shit I'm enraged and I haven't even backed this shit, but how the fuck you can telll your customer to fuck off with a straight face? That's disgusting
At this point chargebacks are justified. Enough chargebacks and Kickstarter will be inconvienced enough to do something. Sucks a bit because this isn't Kickstarter's fault, but it's on them to prevent something like this happening in the future.
I don't even know if I can refund as its been long enough for the card I paid on to have expired.
That's generous of your credit card company since it's almost 4 years since Ys took your money. Care to share a template on how to request a refund?
Mine is MasterCard.
I feel you, but two counter-points:
1. I can kinda sorta sympathize with the greed, to a degree. Game's being made on a relatively paltry budget, and the sad reality is that it's probably gonna sell very poorly. The vast majority of the people who'd buy this probably already did via kickstarter.
2. The "toxic exclusivity" angle you touch on seems like a stretch to me... like yeah sure, PC's an open platform. But Steam isn't, and that's where it was exclusively headed before they changed to Epic. If it were GOG-bound where it'd be DRM free and you could download and play it without a launcher, then I'd agree.
If this was headed to GOG as an exclusive, I think there would be some complaints, but not this level of outrage. The outrage is because EGS is just a horrible experience, and insecure.
GOG is generally seen as an honest service. EGS isn't.
GOG is generally seen as an honest service. EGS isn't.
I hate the fact that this is happening with Shenmue 3 of all games. Fuck.
How play Cedric in all of this
Kickstarter people - I originally picked the PS4 version when I chose which version I wanted, but now I prefer PC. There any way to change it?
I'd be willing to trade also lol
I'd be willing to trade also lol
Oh man this is the single biggest drama bomb that no one could have predicted. Holy shit lol. The only thing crazier would be Bloodborne 2 being epic exclusive.
To give so little regard to promises made to thousands of fans that literally bankrolled your game... It's just insulting. Everyone involved in this deal is awful.
You'd be surprised how many folks predicted this. (Well, maybe not the no refunds thing which is impressively galling)
No fucking refunds. What'll happen if I contact my bank and tell them they're not giving me the product I bought and I want a them to reverse the charge? Can they reverse one from that ducking long ago? This is super ducking shitty. I don't want a fucking Epic key. I wasn't promised a shit fucking epic key.
Yeah, this is why I can't get behind the people who want to shield Suzuki from this just because Deep Silver made the ultimate decision. He's the one whose treating his supporters like garbage.
i dunno about predictions
there were plenty of jokes, or worse case scenarios
but push come to shove im not sure that many people would have put money down on it
of course they also assumed these people weren't that brazen
Yeah, same for me. I've probably backed more than 15 games between Kickstarter and Fig. It's going to be really difficult for me to ever touch another one after this.
the man's word re: EGS isn't worth shit and hasn't been since day one
User Banned (3 Days): Ignoring modpost, derail
the great communal howl over the epic games store is needless. harden your hearts ya'll. I'm not trolling here; just giving my (admittedly cynical) opinion. in business dealings as in life, you should expect to get fucked.
User Banned (3 Days): Ignoring modpost and context of discussion
I apologize ahead of time for my ignorance, but why is everyone so upset (console gamer). I know it's not on steam but is that why people are so upset? Again,very genuine question looking for a honest answer
You serious, Clark? What the fuck kind of reply is this? "Bend over and accept your fucking."
A "no refunds" policy is definitely legal, at least in the US. Shit, Sony was denying refunds on pre-orders as recently as last year I think.
As should they when multiple people are doing chargebacks and multiple others will probably pirate the game.
No, there would be just as many complaints and outrage. Why it is wrong to admit some of us just want the option for Steam because that is where most of our digital game library is? I just want to buy my shit on Steam.
spend the time it took you to write this post into looking through literally any one of these threads
I'm glad Shenmue 3 is being released, and don't regret taking a gamble on the kickstarter for a sequel to one of my favourites games, but disappointed that they made a bad PR move that will make people further question their transparency. Hope you can fix this Yu.
Wouldnt be surprised if a lawsuit is made now. Wouldnt make a difference. Would take a long time to go thru, but publishers like this need to understand what they are doing
Also. ALL of this could be solved by living up to your original promise and provide a simple Steam key to those that bought it
Also. ALL of this could be solved by living up to your original promise and provide a simple Steam key to those that bought it
Steam doesn't pay publishers to refrain from putting their games elsewhere. Also, many steam games are drm free. I'm not sure how much more open you can be aside from giving the game away for free.
Here is a nice PDF written by people on this very forum that will satisfy your curiosity:
Valve not only doesn't pay for exclusives, but they also get everyone uses their tools free of charge, like the SteamInput API.
find me anyone who would care if it was coming to epic games store or any store at all in addition to steam
people don't cheer for steam exclusivity
Yeah I figured Kickstarter wouldn't really want to get involved here
Loathe as peeps are to admit it, it's kinda hard to explain to peeps that this isn't a particularly fair solution or turn of events
Shit I had to drag my feet into Amazon customer service hell just to get a refund on an XBox code last night, and that one didn't even work
That deadass is the worst URL I've ever seen and I went to COCAINEMOUNTAIN.COM once
I'd rather dropkick my father than read a PDF outside of a work scenario too
Loathe as peeps are to admit it, it's kinda hard to explain to peeps that this isn't a particularly fair solution or turn of events
Shit I had to drag my feet into Amazon customer service hell just to get a refund on an XBox code last night, and that one didn't even work
That deadass is the worst URL I've ever seen and I went to COCAINEMOUNTAIN.COM once
I'd rather dropkick my father than read a PDF outside of a work scenario too
Basically: They should refund you, but if they can't, oh well!
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