It's just the impression I get based how they run their flagship service. Considering their customer service, paid steam workshop, Dota streaming, etc. They take a lot of time to think things through before they decide things, but still take dumb decisions. They just seem out of touch.
Yeah, I get that impression comes across, but in a way it's very... They don't expect the reactions they get sometimes. Like, paid mods to me is a great idea, but then large portions of the internet come out against it, and Valve are like "But you pay pubs/devs, we'rejust trying to put modders in the same bracket. WTF?".
Their customer service, btw, has improved vastly. :)
Wether these emails went out automatically or not is irrelevant if no one cam be certain about it. From the view of anyone not part of valve, these weren't automated mistakes but official statements.
They were statements to developers, in email form. They weren't "official statements", because this isn't what an official statement looks like. Certainly they may not have been automated, but equally we don't know they weren't.
It's not a false equivalency, because as someone posted above, the devs did it to bring attention to the issue (and not to gain quick sales as I initially thought)
It is a flase equivalency, because they
The developers chose to do so as a reaction to valves mistake.
If it weren't for said mistake, the developers wouldn't have done it. That is my entire point.
I would argue you're combining two things - them bringing attention to this via Twitter, and them bringing attention to this via discount. They're not the same thing, and I'm saying that the latter was a hasty business mistake.
