Well, after that pitiful reply and refusing to stop targeted homophobic harassment, I think it's time I stop using YouTube. It's one of my main platforms for entertainment and media, there are loads of little gaming and dorky science channels I love, some politics too, but I stopped using Twitter and Facebook because they let hate foster, grow, and so often go unchecked, and Google continues to allow the same on YouTube. I'm constantly disappointed, and every small step they take that I think may be a positive sign of change, we end up right back where we started.
I know stopping using the service isn't going to do anything, but I just don't think I can support it in good conscience anymore.