OK, a lot of posts to respond to.
I don't think we have any reason to believe that Microsoft will be losing any money on XCloud, even though it's on different devices. It is streaming your Xbox content through Xbox consoles in the Azure data center. There's no reason that game or DLC purchases will change at all. You can buy games on iOS and Android right now through the Xbox app. It boots up the Microsoft store website and uses the Microsoft payment processor.
I think XCloud will actually encourage Xbox console sales, as new gamers outside the market are introduced. And there's no doubt that GamePass will help draw users to Xbox consoles.
I don't disagree with any of this, and nothing I have said is in opposition. But none of that changes the basic fact that Xbox console owners are more valuable than people who engage with MS games through any other means.
Yes, and in this Scenario, talking about Xbox games, Xbox DOES have a dedicated store owned by them on PC. I play Sea of Thieves and Forza Horizon 4 with a bunch of friends who would have NEVER bought an Xbox One, but they happily bought those games on PC. That's a net gain for Xbox.
Again, selling consoles is good and important. I never said it wasn't.
I was just pointing out that reaching lots of new customers through PC will help, not hurt, Xbox. It's crazy that you seem to be suggesting that there's no benefit for Xbox here.
Yes, enlarging the player base MS can reach is a good thing. I have said that
several times in this thread. You are not reading my posts, as I never said anything close to "this strategy will hurt Xbox"
We're heading into a time where publishers are making subscriptions, games are allowing mtx purchases to carry over into platforms where the purchases didn't originate from, competition is setting the stage to reduce the store's cut per sales, people are playing one game for years at time,etc.
I'm not saying the way a platform holder makes money is changing within a year or two but you have to make certain moves before the tides change.
Obviously when people say "Microsoft doesn't care" its hyperbole. But I think a lot of people can see the business isn't about the box itself.
This is even happening outside of gaming. Look no further than what Apple has started to do with its services and investment in content. Even Microsoft as a whole is focusing on services which has led to greater success.
This is all correct. It also does not change the basic point I am making.
If we are talking about the brand impact of someone owning a dusty PS4 on their shelf, can we acknowledge the brand impact of people playing Xbox games on their phones or Steam...?
Of course that also has a brand impact. I never said otherwise.
I should reword that statement...Consoles don't matter more than users do. While console sales matter a lot now...long term wise, they will matter less as streaming becomes more normalized (we can argue about that but lets not here). There is still a lot of R&D that goes into making a console and selling a console and all that stuff that you know. What matters are high value customers...consoles lead to that but is not the only opportunity for that.
I never said consoles matter more than users, but I am saying console users are more valuable to MS than other users. That may change in the future (in fact I think it will), but if you were to ask me in 5 years to estimate the value of a given MS games customer, my first question to you will still be "does that person own an Xbox?", because that will still be the most telling data point to work from.
A user who buys an Xbox and only plays via Gamepass is no more or less valuable than a person who subscribes to Gamepass via PC or a mobile user to xCloud.
Unless you're talking specifically about console users (who on average buy x # of games) as being the primary driver in this discussion? But then, that model is going to slowly dissolve over time with subscription-based services i.e. Gamepass or xCloud.
But it's all moot until these new offerings are mature enough to balance out the way users access their content. If attach rates and box owners were so critical to revenue growth, you wouldn't see the industry transitioning into a services-heavy focus, and yet here we are.
But someone as connected as you already knows this.
Again, you can't create an extreme edge case and use that as a bases for assumptions across an entire population. No meaningful amount of people operate under the scenario you described.
If you are planning on buying their games, I think they would prefer you buy it on their console to make the most money...But it feels like most of these initiatives are to get "something" out of people who are completely disengaged from MS. They have sold what...less than half of Sony world wide? Seems to me that if approx 50 million gamers are disengaged from them from a console standpoint, they would want at least some of that on PC or steam (granted some of that gap already have a pc).
That is exactly the point of their strategy. And it is a good strategy!
How so?
They don't make much money off console sales, in fact they might lose money on consoles sold.
If you own an Xbox, you are more likely to use it more, engage with it more, and spend more on it than if it was an app on your phone or one of many PC storefront options. People who purchase dedicated devices (and when I say this I mean in aggregate) inevitably invest more in that device's offerings to both justify the initial outlay, and because having a physical box in your house that you see whenever you look at your TV has a psychological impact. It is a presence in your life that has a more fixed place in your thoughts.
I think the conversation should be centered around the difference in philosophy between Sony and Microsoft. How does one stand to make more money: Creating a closed ecosystem and incentivizing consumers to buy into it through a hard line stance that "if you want to play these games, X platform is the only place to do so" OR becoming more platform agnostic to expand your potential consumer base, and relying on software and services revenue to offset and potentially exceed what you'd lose in potential hardware sales?
They both have their benefits and negatives, and I believe that both platforms have made the correct choices given their companies and situations. Obviously Microsoft stands to make more money from someone who fully invests into the platform. Having said that, the two philosophies described above are diametrically opposed. So assuming becoming platform agnostic is the bigger revenue generator, and that remains to be seen, then one could effectively argue that console sales don't matter as much.
Sony has really nothing to do with the discussion I am having. I think MS's strategy is a good one, I think it makes sense, I think it will work out well for them. That has absolutely
nothing to do with the basic idea that console owners are more valuable customers than non console owners, and that sales of consoles are an important part of the business.
To close, and to reiterate:
-Having a mixed strategy like MS is doing is a good thing
-The industry is evolving, and casting a wide net to potentially hit more users is the right sort of evolution a platform holder should be making
-Making some money from people who will not buy an Xbox is of course better than not making any money from them
But, once you go from that to "console sales don't matter" or "all users have the same value," I'm sorry but that is
factually wrong. And honestly I don't understand why people keep pushing this idea, as it's not even MS's strategy. If console sales weren't important or all users had equal value the Xbox console would not exist, as it would be a needless outlay.
You are all starting from a perfectly reasonable idea, and then going to an unreasonable extreme.
And I don't know why.