Seriously, fuck everything about the TTC. Most garbage "service" this city has
They weren't loading commuters at pape. Instead they were supposed to go to the northwest corner of Pape and Danforth, but there were no TTC supervisor or attendants to guide people. Then there we no shuttle buses fast enough so there was just more and more people amassing at that corner to the point it spilled into the street and now there is a congestion because cars and buses can't move.
Who thought of this asinine way of dealing with shuttle buses? There was a TTC supervisor blocking the entrance of an empty shuttle bus at the station telling people they need to go to the corner.
Ok power outage may happen, but the moment the TTC knows that they need shuttle buses, every bus coming into the designated drop off station needs to stop where it's going and needs to turn into a shuttle bus to deal with the onslaught of passengers that are going to get off there, specially at rush hour. You can call in for others too but immediate action needs to be taken