This is the elephant in the room that people are ignoring with the "give it time" arguments.Epic have already stated that they will not try to match Steam in terms of features. How the fuck is that going to cause Valve to want to improve their own service? There is absolutely zero reason for me to buy a game on Epic over Steam. Epic want to compete not by matching the service but by buying exclusivity of games. I understand that that's business but for me, it is shit. I'd have to pay the same price for a game that will have less features than the version that would have released on Steam anyway. If Epic want to make their own games as exclusives that would be different, however. Right now, I have no desire to support their store. I will support different stores that offer their own features, sales etc
GoG, for example, is often a bit behind Steam in features, but they are also continuously catching up and seem dedicated to matching the consumer experience (and exceeding it in certain ways e.g. DRM).
On the other hand, a new platform that can't even deliver the very basics like cloud saves at launch, has already stated that they are not going to match the feature set of their competitors, and punctuates their entry into the market by paying developers to remove games from platforms they were already announced for is not something I can muster much support for.
Gamers want to buy games on platforms that give them great features for free. I can't blame them at all for that.Store fragmentation is actually about how gamers don't want you to do that. A different sort of lock-in.
Are many PC users fine with that, actually? In PC gaming communities I frequent it mostly doesn't look like it.It's strange how many PC users are fine that a company with a bare bones storefront, is throwing money at developers to not put their game on other storefronts.
My problem is that I feel like people always seem to think that these reconsideration will be positive.If it does though, then Steam might have to reconsider some things.
E.g. what if Valve "reconsiders" supporting open source developers since that doesn't really have an immediate payoff?
What if they "reconsider" investing too much in large-scale user-facing features (like the Steam controller API and rebinding functionality) since the market has shown that using those funds in more predatory ways is more effective?
What if they change their policy they've maintained for over a decade and start buying exclusives left and right?
Call me a pessimist, but if anti-consumer practices like buying exclusivity prove successful then I don't have much trust that the changes enacted in response will be desirable.