“It’s a joke,” said a top hospital executive, whose facilities are packed with coronavirus patients.
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Only three patients had been transferred to the ship, officials said, even as New York hospitals struggled to find space for the thousands infected with the coronavirus. Another Navy hospital ship, the U.S.N.S. Mercy, docked in Los Angeles, has had a total of 15 patients, officials said.
"If I'm blunt about it, it's a joke," said Michael Dowling, the head of Northwell Health, New York's largest hospital system. "Everyone can say, 'Thank you for putting up these wonderful places and opening up these cavernous halls.' But we're in a crisis here, we're in a battlefield."
President Trump left a nine-day sequester in the White House last week to travel to Norfolk, Va., to personally see off the ship as it set sail for New York, saying it would play a "critical role." The ship's arrival on Monday was cheered as one of the few bright moments in a grim time for the city.
But the reality has been different. A tangle of military protocols and bureaucratic hurdles has prevented the Comfort from accepting many patients at all.
On top of its strict rules preventing people infected with the virus from coming on board, the Navy is also refusing to treat a host of other conditions. Guidelines disseminated to hospitals included a list of 49 medical conditions that would exclude a patient from admittance to the ship.
Ambulances cannot take patients directly to the Comfort; they must first deliver patients to a city hospital for a lengthy evaluation — including a test for the virus — and then pick them up again for transport to the ship.
Hospital leaders said they were exasperated by the delays.
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Ultimately, Mr. Dowling and others said, if the Comfort refuses to take Covid patients, there are few patients to send. And given the pernicious spread of the disease in New York City, where nearly 50,000 were infected as of Thursday, dividing patients into those who have it and those who do not is pointless, he said.
The solution, he and others said, was to open the Comfort to patients with Covid-19.
"It's pretty ridiculous," he said. "If you're not going to help us with the people we need help with, what's the purpose?"
Asked about Mr. Dowling's criticisms, the Defense Department referred to Mr. Trump's statements about the Comfort at his daily briefing. The president said only that the ship was not accepting patients with the coronavirus.