Variety: How America's biggest theater chains are exploiting their janitors.

Chessguy1

Member
Oct 25, 2017
3,276


Every night, after the last show ended at the AMC theater in Santa Monica, Maria Alvarez arrived at work.

She and her husband had a key to let themselves in. It was after midnight, and the building was empty. Together, they cleaned all seven auditoriums. They vacuumed the carpets and mopped the floors. They cleaned the bathrooms and restocked the toilet paper. They polished the escalators and scrubbed the glass concession cases.

They finished after sunrise. On weekends, when the theaters were especially dirty, they stayed later, until 9:30 a.m. Alvarez worked seven days a week. There were no days off, no sick days, no holidays.

“The day my son passed away, I asked for the day, and they did not want to give it to me,” she said through tears during a labor hearing in 2017.

Alvarez cleaned theaters for two and a half years. She was paid $300 a week — or about $5 an hour.
The major chains — AMC, Regal Entertainment and Cinemark — no longer rely on teenage ushers to keep the floors from getting sticky. Instead, they have turned to a vast immigrant workforce, often hired through layers of subcontractors. That arrangement makes it almost impossible for janitors to make a living wage.

Alvarez got hurt on the job, and a doctor recommended a lighter workload. When she made that request in April 2015, she was fired. The following year, she filed a California Labor Commission claim for unpaid wages, including overtime. The hearing officer awarded her $80,000 in back pay and penalties. But Alvarez could not collect. She did not work directly for AMC or its janitorial contractor, ACS Enterprises, which shielded them from liability. Instead, she worked for a couple — Alfredo Dominguez and Caritina Diaz — who had not even shown up to the hearing.

Even Dominguez and Diaz didn’t consider her an actual employee. In their minds, she was a contractor of a contractor of a contractor of AMC Theatres. AMC and ACS did send an attorney to fight her wage claim. In the end, the companies agreed to pay her $3,500 to go away.
Over the last eight months, Variety has investigated wage complaints from movie theater janitors across the country, reviewing class-action lawsuits, state labor commission records and investigations by the U.S. Department of Labor. A clear pattern emerged: AMC and other theater chains keep their costs down by relying on janitorial contractors that use subcontracted labor. Those janitors typically have no wage or job protections, toiling on one of the lowest rungs of the U.S. labor market.

It is customary for janitors to work all night long. Some workers told Variety that they had seen parents bring their young children to work, letting them sleep on the floor or in the theater seats. To make the job go faster, some janitors use leaf blowers to clear popcorn and wrappers out of the aisles. But the blowers leave dust on the speakers and screens, and most theaters have banned them. Instead, janitors typically go row by row with backpack vacuums. They wipe salt off the seats and clean soda stains out of the cup holders.

“This is so much like agricultural workers. They’re literally walking down rows the way agricultural workers do,” says Brandt Milstein, an attorney who filed a class-action suit in Colorado on behalf of Cinemark janitors.

The theater chains are largely immune from legal repercussions. Because they do not directly employ janitors, they are typically excluded from class-action wage cases. But some in the janitorial business say the chains are fully aware of what’s going on and are ultimately responsible.
There is so much more in the full article which can be read here:
https://variety.com/2019/biz/features/movie-theater-janitor-exploitation-1203170717/
 

WedgeX

Member
Oct 27, 2017
8,338
Employing contractors for things that full-time employees should be doing on a regular basis for a company really feels like it should be highly regulated. As it’s ripe for exploitation and a lack of accountability like what happened to these workers.
 

Keywork

Member
Oct 25, 2017
1,917
This kind of makes the "buy the 20 dollar popcorn and soda concessions because it's the only thing keeping them afloat" statements used for these theater megachains ring hollow as we are now seeing they are basically keeping wages down so they can pocket more money.
 

WarLox

Member
Oct 30, 2017
568
Sounds like a contractor pyramid scheme.

Isn't the problem here with the janitorial contractors?

Also, these contractors are not limited to movie theaters. They are used everywhere from retail stores to doctor offices.
 

HStallion

Member
Oct 25, 2017
44,793
I worked at one of the busiest Regal Cinemas in the North East during my college years about a decade ago and they employed cleaning crews to come in after the showings were all finished for the day. They rarely had enough ushers, or even managers, to clean up all the theaters, especially during the busiest times and most of the work was often left for the cleaning crews who were, no surprise, all immigrant labor. It seemed fucked up back then and it still does now.
 

Finaj

Member
Oct 25, 2017
4,148
I work at an AMC and, yeah, they should be making so much more than that. The state every theater is in at the end of the night is appalling.
 

Deleted member 2171

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Banned
Oct 25, 2017
3,731
Sounds like a contractor pyramid scheme.

Isn't the problem here with the janitorial contractors?

Also, these contractors are not limited to movie theaters. They are used everywhere from retail stores to doctor offices.
The problem here is companies getting away with calling people that exclusively work for them contractors.
 

PspLikeANut

Member
May 20, 2018
1,083
“The day my son passed away, I asked for the day, and they did not want to give it to me,” she said through tears during a labor hearing in 2017.

are you kidding me!? where the hell is the human decency?!?!?
 

TemplaerDude

Member
Oct 25, 2017
2,204
This capitalist-nightmare masturbatory system companies have established where they can wipe their hands clean of any responsibility is sickening and needs to end.
 

Pwnz

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Oct 28, 2017
10,584
Places
Weird I assumed it was the high schoolers cleaning it. With as expensive as the concessions are they should have enough money for minimum wage.
 

Valkyr Junkie

Member
Oct 27, 2017
509
I’m surprised this is news. I was an AMC usher from 2001-2002, and every night ( early morning tecnically) a Hispanic family (including young kids) would show up to do the real cleaning, which included using leaf blowers to get all the shit out from under seats.

Ushers did whatever they could, as quickly as they could, to create the illusion that theaters were really cleaned between showings.
 

WarLox

Member
Oct 30, 2017
568
“The day my son passed away, I asked for the day, and they did not want to give it to me,” she said through tears during a labor hearing in 2017.

are you kidding me!? where the hell is the human decency?!?!?
I didn't understand stand this part. Who is "they" in this situation, her boss or the movie theater?
 

RedMercury

Member
Dec 24, 2017
13,059
This is incredibly fucked up. I'm cool with not visiting any of these theaters until this is addressed.
 

WarLox

Member
Oct 30, 2017
568
This capitalist-nightmare masturbatory system companies have established where they can wipe their hands clean of any responsibility is sickening and needs to end.
There are labor laws for contractors. I know putting AMC in the headline gets the clicks but not enough attention is being put on how the contractors treat their employees.
 

Astronut325

Member
Oct 27, 2017
5,432
Los Angeles, CA
What can I do about this? The only theaters in my area are AMC and Regal. So just not see any movies? I can do that. But then wouldn’t that just force the theaters to make cuts?
 

psynergyadept

Member
Oct 26, 2017
7,922
Man do I feel like an ass for all the times I made a mess with my popcorn//candy/soda.....

Shit's cruel; they pick on the most vunerable because they know they won;t fight back; the lady getting only $3,500 from what was suppose to be a $85,000 is a fucking joke.

And Heartless do you have to deny a mother who's child has died a day off! fuckin hell!!!
 
OP
OP
Chessguy1

Chessguy1

Member
Oct 25, 2017
3,276
Also, these contractors are not limited to movie theaters. They are used everywhere from retail stores to doctor offices.
This is sort of addressed in the article. I'll pull a quote for you.

In the retail sector, advocates pressured companies like Target and Best Buy to adopt a “responsible contractor” policy, which mandates worker protections. Some argue that theater chains should adopt a similar policy.
 

Waddle Dee

Banned
Nov 2, 2017
3,725
California
Fuck, this is awful. Is there anything that could be done, besides obviously not going to these chain theaters?

Actually, would not going to these theaters lead to them just making the food cost even more, and still treat their employees like shit? Fuck these companies that so blatantly put just a little extra greed above basic human decency.
 

Avada Kedavra

Member
Jan 23, 2019
751
Why are movie theaters making so much money anyway? Where is the money going? They get these huge cuts from box office ticket sales and they can't even pay employees decently? Like what the hell costs so much money in the movie theater business?
 

Finaj

Member
Oct 25, 2017
4,148
What the fuck do the people working there during the day do then?
Clean the theatres, hallways, lobbies, bathrooms, etc. The problem is that with showings constantly getting out, there's no time to do anything else.

On weekdays (not during Summer), my theater typically only has one usher during the day and one during the evening.

The night porters clean the final showing in every theater, as well as everything else mentioned in the article.
 

Farmerboy

Member
Oct 25, 2017
337
Melbourne Australia
I employ a Sri Lankan immigrant who happens to also clean banks at night.

Much the same as the example above, he is employed through layers of subcontractors and recieves $11 per a bank.

This is a huge problem in Australia and one that i hope is rectified immediately.
 
Oct 27, 2017
5,640
This is the new reality for America: the working class don’t even get the benefits of being an employee; there is a huge push to make everyone outside of middle/executive management and board members a contractor. It has been slowly creeping up over the past 2 decades and has now become normalized with the “gig economy”. It’s all bullshit to evade paying people a livable wage and benefits.
 

Leynos

Member
Oct 27, 2017
791
I'm surprised that so many people don't think about the poor folk who have to clean up their mess. I remember the thread over at GAF discussing theater etiquette where so many people practically thought it was their duty to make a huge mess at the theater. After all, why bother cleaning up after yourself when someone is paid to do it for you?

It pissed me off to see the unbridled sloth, and callousness.
 

Osan912

Avenger
Sep 22, 2018
461
The ugly side of a system that fetishizes those who are willing to be cutthroat to maximize profits for shareholders. I worked at a movie theater for 7 years and yup this is how the business runs and will unfortunately continue to run.
 

TwntyOneTwlv

Member
Oct 25, 2017
1,784
Akron, OH
This is the equivalent of this:


Just because there is exploitation does not mean it needs to relegated to the “ that’s capitalism/society” rhetoric.
The point isn't to wallow in the alienation that we get from our capitalist hellworld. The point is to illustrate to people that cases like this, where a company is taking advantage of the nice cleaning woman, are not abnormal. This is the system working as intended. And we need to change it.
 

ObbyDent

Attempted to circumvent ban with alt account
Banned
Oct 27, 2017
1,910
Los Angeles
I saw this myself working in one of the biggest chains locally in LA. Felt like garbage everynight getting paid probably triple their wages for 1/5 the work.
 

Doober

Banned
Jun 10, 2018
4,296
The problem here is companies getting away with calling people that exclusively work for them contractors.
I work alongside coworkers who do quite literally the exact same job that I do, but they're contractors. And we have a union.

I think they get away with it by calling it a temp-to-hire thing and offering contractors a leg up in the hiring process, but it still feels scummy to me.