Yes.
I don't shop there because of bad shopping experiences from ~10 years ago. Since 2009 I've entered a GameStop twice, one was a horrible experience, and one was a simply bad experience (Sold me a used game as new; Didn't know it was a used game until I got home and it had someone else's save file on it). After the bad experience in 2009, I've only been to GameStop once and it was to buy the Nintendo 3DS... ~5 years ago or whenevr that came out because for whatever dumb reason Nintendo only sold at retail and it wasn't available anywhere but GameStop.
The "horrible" customer experience I had in ~2009 is what made me finally swear off the store, along with the rise of same-day on Amazon and Xbox/Sony's digital game stores. I had bad buying experiences from GameStop from about ~2005-2008, and so I rarely shopped their anymore (I used to go to CircuitCity to buy my games because they had a good buy back program, before digital really took off). But... Once I actually needed to go to GameStop because I had some friends coming over for an impromtu game night, and I went to buy the latest edition of "Buzz" The quizshow game for PS3, which had it's own controllers (this is before Jackbox was a thing). It was too late to get it from Amazon and nobody else carried the game, but GameStop did... so I went to the local GameStop and it was a trip. First off, the guy behind the counter was wearing just a white A-frame tshirt (what I would have called a Wife Beater back then), no name tag, just that. You could see his nipples. So, anyway, I ask the guy to buy 'Buzz' the game show game, and the boxes were behind the counter or in the back because it's a game that has a big box because it came with 4 custom controllers. He told me that he had it used or new, and I Said I wanted the new one. He insisted I buy the used one. I was like, nah, I want the new one (I wanted the new one because the game came with custom controllers and I didn't want to buy someone else's used controllers). He insisted I buy the used one, telling me the new one was in the back and he'd have to go find it, but the used one is right here and it's ~$10 cheaper or whatever. I said, no, I want the new one. He then said the line to me "Man, I wish I had your money..." And I was like ".. wtf..?" And he just stood there, not moving. THis is when I should have said fuck it and walked out of the store, but ... fuck I wanted to buy that game, I had driven across town to get there, and I had friends coming over later and we were going to play it, and I'm a non-confrontational pussy. I was kind of in disbelief and I was like "Are you.. not going to get it from the back?" And he, trying to be my friend, "I'm just trying to save you $10, this is unopened, in mint condition and $10 cheaper..." And finally, which was stupid of me, I relented and said fine, and bought the stupid Buzz game for $10 cheaper. Well, I got home, put the box aside, setup for my friends coming over... later, open the box, and low and behold, it's the latest edition of the "Buzz" box, but it's the previous year's version of the game, the old version of it inside.
I don't think this was intentional, I think it was just a mistake... the two versions of the game, the 2008 and 2009 one (or whatever years) had almost identical jewel case art on them, but they were two different games and it's one of those things that a store specializing in videogames should know, even if it's not a popular game. I was so fucking mad that I refused to go back to GameStop, and I did for ~5 years until buying the new 3DS, and that's when a different gamestop sold me whatever the MArio game was for 3DS, for new $40 or whatever, and it had a save file on it when I loaded it up. So that's the last time I stepped foot in a GameStop. So in the last decade I've had two shopping experiences at GameStop, and in both of those shopping experiences, they sold me something telling me it was one thing when it was actually something else.
Fuck that store, fuck how they treat their employees, fuck how they treat their customers, fuck their entire shitty dinosaur business model, fuck their future planning. I'm glad they're going out of business. I'm sorry for the unfortunate saps that feel like they have to work there for shitty pay, but if there's any retail store in America that I can think of that *should* go out of business, it's GameStop.
(edit, the story above was 10 years ago, some of the details could be shaky, but I specifically remember him wearing a white a-frame tshirt with no name tag; using the phrase "Man I wish I had your money," and refusing to go to the back to get the new version of the game, and the box having the wrong game in it ... There's also another aspect to the story but it being 10 years ago and being a salacious aspect, it's not worth repeating because it's conjecture)