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Xbox Series X: blinking Green rectangles on startup. Bug, glitch, hardware failure?

GaussianMultivariate

Banned
Jul 26, 2018
2,464
I have a green dashed line blinking on the middle of the screen at boot. See the gif below (you'll have to click to see it blinking). It's random. It's kinda hard to describe and so I'm having a hard time Googling it. It happens once in a while when I boot it up, idk for sure but I wanna say once a week. I just turn it off and back on and we're good, it boots normally. It started happening a while ago, I cannot say for sure but I'd say at least two months ago.

Has anyone seen this before? I'm clueless honestly.


Click to see video
 
Prime2

Prime2

Member
Oct 25, 2017
2,338
GaussianMultivariate said:
I have a green dashed line blinking on the middle of the screen at boot. See the gif below (you'll have to click to see it blinking). It's random. It's kinda hard to describe and so I'm having a hard time Googling it. It happens once in a while when I boot it up, idk for sure but I wanna say once a week. I just turn it off and back on and we're good, it boots normally. It started happening a while ago, I cannot say for sure but I'd say at least two months ago.

Has anyone seen this before? I'm clueless honestly.


Click to see video
Click to expand...
Click to shrink...


I hate saying this because it will be a tedious thing to do, but can you back up all your games etc and factory reset the console? Then redownload the updates and see if that fixes the issue.
 
DarrenM

DarrenM

Member
Oct 28, 2017
2,715
I would try the reset and contact support after, it's probably one of the things they will ask you to do anyway. If it's a fault you want to get it looked at while it's still in warranty and before any big games drop.
 
Symphony

Symphony

Member
Oct 27, 2017
4,361
That remind me quite a lot of when my old GPU gave up the ghost, green blocks of garbage all over the BIOS screen.
 
Magoo

Magoo

Member
Oct 28, 2017
2,273
UK
I had smaller green dots at the top of the screen once. That ended up being the HDMI cable. I replaced it with an Amazon one.
 
OP
OP

GaussianMultivariate

Banned
Jul 26, 2018
2,464
Symphony said:
That remind me quite a lot of when my old GPU gave up the ghost, green blocks of garbage all over the BIOS screen.
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TheAbsolution said:
It's more than likely a graphics card failure warning. :/
It could also be the HDMI cable too.
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RavenH2 said:
I feel the same way, but the people I quoted work for MS and have relayed many issues that appeared in this forum and fixed them.
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TheAbsolution said:
Yes, because those were software issues. This sounds much more like a hardware issue. If it persists, MS support would be who OP should speak to, not them.
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I had the feeling this was a hardware thing too, ohhh man my heart is broken. With the shortage and all that, shipping the console, waiting for some fix that might very well not work, having it sent back... Oof depressing
 

Deleted member 9305

Oct 26, 2017
4,064
Are you offline? I heard Xboxes like to be online ;)
 
OP
OP

GaussianMultivariate

Banned
Jul 26, 2018
2,464
Prime2 said:
I hate saying this because it will be a tedious thing to do, but can you back up all your games etc and factory reset the console? Then redownload the updates and see if that fixes the issue.
Click to expand...
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Equanimity said:
Have you tried a different HDMI cable or port?
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platocplx said:
Yeah this, or try it on a diff tv. If it does it on a diff tv it could be your tv.
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Equanimity said:
Yeah, also maybe use a different colour scheme and dynamic background. It might make a difference.
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I can try a different cable and port. Different TV is kinda hard, I have my computer monitors but it'd be pretty inconvenient to move everything there.

My main worry is that this shows randomly, once in a while, so it's kinda hard to try and see if it's "fixed" when you're not even sure how to replicate it.
 
Bobbyleejones

Bobbyleejones

Banned
Aug 25, 2019
2,581
GaussianMultivariate said:
I had the feeling this was a hardware thing too, ohhh man my heart is broken. With the shortage and all that, shipping the console, waiting for some fix that might very well not work, having it sent back... Oof depressing
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Send it to Microsoft, you can probably get a new one within weeks. Saw people with hardware failures from both get their consoles fixed/replaced
 

c bweezie

Member
Jan 8, 2020
717
My original S had weird artifacting out of the box that ended up being a bum graphics card. My X hasn't had that issue, though, and it seems less common.
 
whoamiifnotwhoiam

whoamiifnotwhoiam

Member
Sep 29, 2019
1,499
It's likely to be either a faulty HDMI and/or TV settings, or a faulty GPU. I would try replacing the HDMI cable first and trying to double-check on some TV settings [like HDR stuff and such] to see if there is any incompabilities or something of the sorts.
 
ss_lemonade

ss_lemonade

Member
Oct 27, 2017
6,687
I wonder if it's the GPU starting to fail? Artifacts remind of that when my PC GPU died.

My One X just stopped displaying output at one point for a different reason. Apparently it was due to a faulty HDMI chip that seems to be a very common problem. We were able to find someone locally who repaired consoles that fixed it for us. Maybe yours is headed towards that direction too?
 
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