Hey all,
I'm disputing some negative feedback I recently received here, and it'd be really helpful for the community to chime in.
Please see my post here for details:
https://www.resetera.com/threads/20...d-read-the-op-please.505/page-36#post-6820479
Thanks for your time
Personally, I still feel that the negative is probably warranted, but I'd be okay with a neutral too.
The entirety of the situation seemed to have spanned just a few days in total, of which, it doesn't seem much patience was shown on your part.
The whole ordeal more or less started with the way you misread the situation/payment method, and sent over the wrong payment method. After realizing your mistake, you tried to correct it, which is fine, but when he didn't immediately respond, then it sort of goes into something much worse, and you started to send accusatory/aggressive messages to the other party, as if they were trying to scam you because they didn't respond to PMs in a time frame you felt was fair.
Several people who I've worked with here, at times, would be slow to respond to pm's, but would still post in the meantime. However, I don't send them messages that can be seen as aggressive, or even passive aggressive. I simply just send a pm to note that I wanted to check in with them on the status. And if they don't respond right away, or within a reasonable amount of time, I send them another pm again, and typically that's when they respond. I've yet to have any dealings that have actually gotten to a point where it just didn't work out as long as you are patient, and aware not everyone check PMs all the time, even if they do post all the time. You certainly don't send a message that accuses the person of ignoring you, and then followed by one with a threat of negative feedback. How was that supposed to help resolve your issue? I don't have the time stamp on this since it wasn't provided, but it also sounds like all of this happened within a 24 hour span with the messaging. When I noted reasonable amount of time, I don't feel this was one of those cases, and I think you jumped the gun, particularly with the escalation of the messages. Just felt there wasn't enough patience in a situation that was clearly your screw up.
You even admittedly noted that the other party did send the refund, and you were the one that didn't check Paypal enough to make sure it had been refunded.
From my perspective, if I dealt with someone who used the wrong payment method, then asks for a refund, then gets refunded, but then accuses me of ignoring them, and then threatening to leave me negative feedback; I'm sorry, but I would not be a happy camper, and would feel like the person who has been wronged, since, I was the person that was wronged by the other person's initial mistake anyways.
Negative feedback seems fair in this case, but I'm not opposed to neutral neither if that's what it ends up, but I can certainly understand why the other person would leave the negative there.
And let me know if there's something that's incorrect from the situation. I'm only going off of what's provided from the timeline/details in the feedback thread.