Starting entry level help desk is a good first step into IT, and will help you decide what you want to do as your career advances if you land with a company that offers advancement. If you want to eventually get into a security position, I recommend studying Network+ so you can get those concepts down first, then look to take Security+.
I still have no idea which field in IT I should pursue. I've read the pros and cons of each, so I gues in the end it falls down to what is within my learning power and what is more widely available.
Regardless, nearly everyone is unanimous that I have to start at Help Desk. What I still haven't figured out is whether I'm elligible to get an entry level job now, or if I should earn a certificate or two before I start looking (which is why I've got guides for both Security+ and Network+).
If there is no advancement opportunities, start learning on your own and maybe start looking to land with a better and bigger company. Build a box and start practicing on it during your downtime. Never stop learning.
So here's my biggest problem, one that I'm personally aware of but one I've also let go out of my control: I'm impatient.
I keep hoping for immediate opportunities rather than planning for the long term. It's why I avoid ideas like going back to school or anything else that requires me to put another 2-4 years in my current dead-end job. Yes, I am aware that my idling is just eating up that time regardless, but it's kept me from wanting to invest in that kind of learning. It's why I was very nearly ready to invest in getting a Real Estate license, since it was just a one week course (until common sense and some informed opinions on this forum steered me away).
That said, one thing I do want to try and educate myself in is figuring out just where I stand right now, with my current credentials and experience. Part of why I struggle to decide what I want to do with a career is that there are so many job titles out there I don't know about. For all I know there is something that I'm capable of doing that could be making me much more than my current meager wages. Unfortunately, I see no way to filter out the filler job ads I see on places like Indeed, the ones that have in all caps "Earn 50,000 on your first day, no experience required!!!"
So in short, I was wondering if anyone here was willing to take a look at my resume and perhaps give me a few pointers of any decent jobs I could be elligible for now, and/or any that I could get with a supplementary degree or license, or anything else I could earn in a short amount of time.
If you're willing to help me out on that front, I could share my resume via PM. Alternatively, I could copy and paste it here with the personal information removed.