Federal officials are investigating why McDonald’s McFlurry machines are always broken

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Feds are investigating why McDonald’s ice-cream machines are always broken

Machines are so notorious for being out of order that company has joked about them on social media

www.independent.co.uk

Owners of McDonald's outlets have complained that the machines are complicated to maintain and to fix when they breakdown.


They also need to be put through a four-hour nightly automated heat-cleaning cycle to destroy any bacteria, which owners complain can leave the machines unusable until a repair technician comes to fix them.

The National Owners Association, a group of franchisees, complained about the machines and the reputation they gave McDonald's, in a message to owners earlier this year.

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The plot thickens:

The company that makes McDonald's McFlurry machines was hit with a restraining order as part of a legal battle about why the machines sometimes break, a report says

A company claimed that Taylor, which makes McDonald's McFlurry machines, tried to steal trade secrets about devices that can repair the machines.

www.businessinsider.com

The company that makes McDonald's ice-cream machines has been hit with a restraining order following claims that it tried to steal trade secrets about repairing the machines, Vice's Motherboard first reported.

Kytch, a company that makes a device designed to help McDonald's franchisees repair the McFlurry machines, now has a restraining order against Taylor, the machine-maker, related to a lawsuit Kytch filed in May. In the May lawsuit, Kytch said it believed that Taylor used a McDonald's franchisee to steal trade secrets related to Kytch's repair devices.

A California judge issued the temporary restraining order against Taylor on July 30 and told the company to hand over its Kytch devices within 24 hours.

Taylor denied the allegations in the lawsuit in court filings seen by Insider, and instead accused Kytch of designing a "parasitic device" based on Taylor intellectual property.

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Multi million dollar repair racket being run by the manufacturer.

Same issue in the UK