Meanwhile, even after this tech YouTuber blowup at ASUS last year, everybody else was splooting their jorts to partner with ASUS for YT content
MSI and Gigabyte are no better tho.
The only way to save you Americans would be a robust set of customer protection laws like we have in Europe.
Thank fuck for our 2/3 years warranty, still can't believe 1 year is the norm elsewhere.
Nah they all suck. I even forgot that Gigabyte blamed the media in their first press release about the issues and their PSUs were a-okay lmao.
It kind of is again tbh. GamersNexus called out ASUS's crappy warranty stuff last year over the AMD motherboard voltage debacle. They were basically refusing warranty over the beta bios that the company recommended people use so it didn't fry their cpu's. They also refused warranty for the frying cpu issue too.
Some American credit cards somehow extend manufacturer warranties. My card apparently adds an extra year on anything with a <= 3 year warranty. While I haven't actually tried using it yet, it's nice to know it's there.
This is the kind of thing I'd be willing to go to small claims court over, that's absolutely disgusting and in no way is it "acceptable condition" for an RMA replacement. I'm glad they finally resolved the issue for you without needing to escalate things further.
I think every company is going to have a fuck up every now and then, it's how you handle it. The fact that Asus was in hot water last year over product issues combined with warranty concerns, and yet here we are a year later and they're still doing this kind of shit.
Well, ASUS technically owns them too, but they might have their own RMA systems since they're ran independently.
Honestly I think its the opposite. The ROG branding is a "l33t" gaming brand pushed to the masses. People see it as the Apple or Nike of computers. I often saw people buy Asus because believe them to be the best because it has to be, its what gamers use!
Well yes, as I said they're ran independently, but they are still owned by Asus. It's just part of a different arm.
I agree people should vote with their wallets, but the examples you listed are just as bad if not worse. Both MSI and gigabyte have horrific rma process.
Well I don't think many reports were truly verified. Only really issues with Asus and Gigabyte, due to the work of GamersNexus and Buildzoid respectively.
Yeah, I was shopping around for motherboards. Asus was off the list because of GN's previous videos on them, Gigabyte had those PSU problems, and I remember hearing something bad about MSI, but I don't remember exactly what it was. ASRock seems about the only one you don't hear much about, they're just kind of... there.
Well okay, technically? It was an XMP/EXPO thing. Technically yes, it's overclocking, but RAM(and CPU performance) is marketed on those EXPO/XMP speeds/values so it's not like the user is actually overclocking as much as they're just using the settings/speeds the RAM/CPU advertises.
Yeah, I think there's a reason Gamers Nexus mainly went ham on ASUS, and it was just because they handled it dreadfully. Where as all the others didn't.
I thought I remembered everyone but MSI having at least somewhat of an issue, but yeah I know ASUS seemed to have the biggest issue. I remember being extremely glad I bought MSI when the report came out since I was safe from the issue.
I vaguely remember those details now that you mention them, I haven't seen that video since they first posted it.
