I am going to run away from any adversity I come across. It's only $15. fuck outta here, it's about principlesI suppose, but it seems to really be bothering you quite a bit and it might just be better to let it go instead of causing yourself any further greif.
I am going to run away from any adversity I come across. It's only $15. fuck outta here, it's about principles
the reason we still have bad customer service at some places is because of people willing to be doormats.
You do know that actor told the person to die right? More or less made threats. The parappa actor is a PoS person.This is almost as petty as that ordeal where someone got "ripped off" by the Parappa voice actor..
This is almost as petty as that ordeal where someone got "ripped off" by the Parappa voice actor..
Probably got yelled at by the DM so he took it out on you. That being said, if I were a GS manager I'd probably be grumpy all the time.It was just the tone, which was real clear. Seems like the district manager contacted them to contact me. Or maybe they're just grumpy all the time. About 20 years ago I knew a GS manager that was like that. Either way, offputting.
It was just the tone, which was real clear. Seems like the district manager contacted them to contact me. Or maybe they're just grumpy all the time. About 20 years ago I knew a GS manager that was like that. Either way, offputting.
GameStop trains its employees to use deceptive sales practices.
Talk to an attorney regarding potential class action. If it happened to you, it has happened to others. If you are in the US, in what state do you live?
I find that highly unlikely. You can't conflate the entire company based on your experience. That one store may be bad or the manager, but I've never had that experience in any of my dealings with Gamestops here in TX in the past 20 years. One thing you may be able to say that's rue is that they push their quotas too much on employees. That is more than likely the culprit. So for that employee who charged you the fee, he did it underhanded so he could make his quota. That doesn't mean everyone does it, nor even every employee at that particular store.
It would the same as me saying I was overcharged for a steak at Red Lobster, so therefor all of Red Lobster restaurants overcharge for their steaks. It just doesn't pan out.
Probably got yelled at by the DM so he took it out on you. That being said, if I were a GS manager I'd probably be grumpy all the time.
Did you call the store manager the day after you posted this thread? Or did you just wait for them to contact you? I havent been following along since the initial post, so I apologize if this was already covered.
I find that highly unlikely. You can't conflate the entire company based on your experience. That one store may be bad or the manager, but I've never had that experience in any of my dealings with Gamestops here in TX in the past 20 years. One thing you may be able to say that's rue is that they push their quotas too much on employees. That is more than likely the culprit. So for that employee who charged you the fee, he did it underhanded so he could make his quota. That doesn't mean everyone does it, nor even every employee at that particular store.
They deal with annoying customers all day so don't worry you'll be fine.Alright that's the end. Got my points, bought a cert, cashed out (bought something with the cert). I didn't even want to let it sit in case there is any more BS. I'm done there for good.
Oh and I did ask the guy if they can redeem the $15 certs and they said no. So I have NO IDEA wtf happened when I went there just over a year ago and they were able to do it. Either way it definitely seems like the case that they can't redeem $15 certs for you. Would save customers some heartache if they couldn't do it for PUR Pro (but I'm certain both sides of this policy are in place on purpose besides 'protecting customers').
Yep, and it's understandable. I don't hate em for it either way. But I do hate general GS policy.
No, I was generally too busy / lazy to contact them any further. I'd called that location and they had told me to call CS and that they couldn't do anything, but I was planning on going to the manager today, anyways.
Mostly the punished employee doxing me. They obviously have my phone number, know what I look like, dunno how much else they know. I had no idea how far this would go, maybe onto social media, etc?
this is true for everything EXCEPT the pro or elite pro renewal, for which the employee can access a coupon code by inputting customer info and then confirming a screen that basically says "do you have the customers approval to use these points?"
Again 100% You can only redeem points for rewards on the app or online... it's specifically that way to protect you the consumer from just anyone redeeming your points by just knowing your phone number including employees... you would've had to have already redeemed the points for the certificate they cannot do that on their end.
Reward Center through the App and online is the only way to redeem points.
If you redeemed the points for the cert then they can 100% use and access the certificate but they cannot redeem points for rewards on their end that has to be done by the end user using the required username and password. That's why you probably got no where with support.
Your local Gamestop trained its employees to use deceptive sales practices. I used to work at Gamestop when I was way younger. We didn't operate like that, nor would we ever resort to pulling stunts like OPs store did.They once tried to tack on an insurance fee for a game I was buying, without telling me, just hoping I'd pay it without noticing and move along. GameStop trains its employees to use deceptive sales practices.