Hello, I'm a college student actually studying journalism right now. Let me tell you this; if I ever actually decided to break with what the editors (aka your bosses) ask you to do, I would probably immediately be fired and the interview would probably never make it to press. There's a reason why interviews are rarely conducted live. I also wouldn't be surprised that upon asking any of those "hard" questions, Phil simply decides to end the interview immediately, which in turn leads to no more answers. On the other hand, I highly doubt that if I'm told "hey you are going to simply ask these questions that we have approved for you" I would even accept to do that job.
To interview someone, you don't want to just go all in on hard questions, you have to do some softball questions first, get the ball rolling, and then ask some of the harder questions, with those harder questions usually being natural segues to the conversation. That takes time to build up, and with that in mind, I honestly think 30 minutes you mentioned genuinely isn't enough time to actually butter up and get the ball rolling on the harder questions. I would need at least an hour, potentially an hour and a half to actually get to that point.
Your questions are decent but they are not questions in good faith, rather, they are phrased in a way that directly insults the Xbox team and are intended to get a particular answer. A lot of the other replies here also have that same problem. You need to be firm, but ask questions in good faith, otherwise, the interviewee will notice and not give you the stuff you actually want. Let me rewrite them a bit.
- Many have noticed that communication with media and suppliers has not been as consistent at the local level than prior years. Why has there been a decrease in the emphasis on more local Xbox teams in recent times?
- The way in which the marketing for Xbox games is handled has changed drastically compared to 5-6 years ago. What is the overall goal for marketing Xbox games currently? How has it changed from previous years compared to now? (and then the follow-up, "How much of a role do you think marketing plays in building trust/interest in the Xbox brand? Do you think you need more investment?" and then "If so, why hasn't it come to fruition yet?
- After the shuttering of Tango Gameworks, many were shocked as the game had previously been stated by many in the Xbox team as a success. What measures as a successful title for the Xbox brand? (and then follow-up, "So if Hi-Fi Rush did meet those metrics for success, what factors played into the closure of the studio?")
- The shutdowns of studios by Xbox have historically created a sort of mistrust around Xbox's executive teams both internally and externally. What do you think your management team has to do from here in order to regain the trust of all the people, including your own employees, who have come out against those shutdowns?
- In 2014, Satoru Iwata, the late president of Nintendo, took a 50% salary cut in salary during times of financial hardship for Nintendo, stating and I quote here: "If we reduce the number of employees for better short-term financial results, employee morale will decrease, and I sincerely doubt employees who fear that they may be laid off will be able to develop software titles that could impress people around the world." What do you think of this quote and Iwata's strategy? (Depending on his answer, I would then follow up with probably the more harder question of "Would you, on a personal level, be ever willing to consider a paycut if it meant helping prevent another studio shutdown at Xbox?")
These are still IMO hard questions because they present the same problems you want Phil to address, but they are framed in a more neutral way that doesn't immediately get the executive thinking that I'm writing a hit piece. The timing is also important, I would have to lead into it, probably with some more basic questions about new releases/the ABK deal and such, before leading the conversation into something like these questions. It's a dance, you can't simply go in guns blazing, otherwise they will keep their lips sealed and not get a reply. Insulting your interviewee is a quick way to get basically nothing out of them.
I'd honestly have a lot more to ask since there is a lot you can ask Phil (and definitely not enough time within 30 minutes to actually get through everything), but hopefully this helps. And I will say this, I'm sure those that actually have managed to interview Phil are trying their best to play ball and ask those hard questions if possible, but don't want to potentially end up with a interview that gets cut off and nothing more. Building trust and development with your source is important in journalism, and if your source is literally one of the most powerful man in the industry, you absolutely do not want to lose that access.