The more I reflect on YouTube's current moment, the more I believe that the outrage against it stems from the company's lack of accountability to the world. Whatever decisions YouTube makes, the world has no real recourse, even as creators like Maza suffer real-world harm in the meantime. We focus on what the policies say, and which of them the company chooses to enforce, but the larger story in my mind is the way that YouTube became a quasi-state without also developing a credible system of justice.
The outrage against YouTube will not be quelled through a clearer statement of its rules, or through an adjustment to them. Its size is too big, its decisions too consequential, and its executives too unaccountable to those that they represent. If Google hopes to fix what's wrong with YouTube in the long term, I would start the discussion there.